really awful
Crashes / Fires:
11 / 0
Injuries / Deaths:
14 / 0
Average Mileage:
26,519 miles

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« Read the previous 20 complaints

problem #53

Jan 112004

Grand Caravan 6-cyl

  • 64,000 miles
While driving cruise control light began to illuminate along with the air bag light. Consumer took vehicle to the dealership, and they informed consumer that clock spring cracked. The tensioner seized.

- Houston, TX, USA

problem #52

Feb 272004

(reported on)

Grand Caravan

  • 88,400 miles
Airbag light illuminated/cruise control was not working, and horn won't blow.

- Whiting, NJ, USA

problem #51

Feb 232004

Grand Caravan 6-cyl

  • Automatic transmission
  • 52,402 miles
While driving the cruise control would not engage when applied. The driver pressed down on the horn and there was not a sound. Also, air bag light flashed on the dashboard and stayed on. The consumer was able to drive the vehicle to the dealer for inspection, and mechanic determined that the clock spring needed to be replaced. Recall#1500521

- Plano, TX, USA

problem #50

Jan 282004

Grand Caravan

  • Automatic transmission
  • miles
Airbag light and ABS lights remain lighted. Cruise control and horn non-functioning.

- Lawrence, KS, USA

problem #49

Jan 202004

Grand Caravan 6-cyl

  • Automatic transmission
  • 59,000 miles
While driving at any speed the air bag light illuminated and stayed on. When the air bag light came on the horn and cruise control would not work. An article appeared in a consumer magazine that documented a defective clock spring.

- Cincinnati, OH, USA

problem #48

Nov 182003

Grand Caravan

  • 135,000 miles
At any speed air bag light comes on and stays on. When the air bag light comes on horn and the cruise control will not work. There is an article in a consumer magazine that documents the problems the consumer is having. The problem mentioned is a defective clock spring.

- Toledo, OH, USA

problem #47

Dec 152003

Grand Caravan 6-cyl

  • Automatic transmission
  • 94,850 miles
We were driving our Caravan and had to use the horn. Once I pressed the pad for the horn, the air bag light came on, the horn did not blow and then I determined that the cruise control was not working. Before doing any research I had the repairs completed at the dealer. It was a defective clock spring and the cost to replace it came to $269.01. I then came to this site and found dozens of other complaints exactly like mine. I would list everyone I found but I'm sure you can look them up faster than I could type the id numbers. I also found a recall campaign id number 02V293000 on your site. I asked the dealer about this and they claim our Caravan is not included in that recall. I find this hard to beleave since they admit they are defective in the recall so why isn't ours covered under it?

- Chicago Ridge, IL, USA

problem #46

Dec 112003

Grand Caravan

  • 88,000 miles
Clock spring failed. A recall was issued; however, this vehicle was not included in recall due to VIN.

- Portland, ME, USA

problem #45

Nov 132003

Grand Caravan

  • miles
Air bag light came on intermittently. No horn and no cruise control. Took vehicle to dealership, and was told that the clockspring malfunctioned. Clockspring on some of the 1998 Dodge Grand Caravan was on recall but not on her's. vehicle was manufactured on March 1998.

- Newton, KS, USA

problem #44

Jun 182003

Grand Caravan

  • 93,000 miles
Consumer states that air compressor has completely shut down. Consumer also, horn is not functioning, and the warning light for air bags is on at all times.

- Phoenixville, PA, USA

problem #43

Jun 132003

(reported on)

Grand Caravan

  • miles
The wires to the horn had burned.problem was not caused by the recall 02V293000 for air bag repair of the clock spring. Had part of recall done on air bag. Mechanic charged consumer to have diagnostic done on horn. Essington family Dodge in phila. Pa (215 492 8600). Reference number 11278103.

- Philadelphia, PA, USA

problem #42

Nov 262002

Grand Caravan 6-cyl

  • Automatic transmission
  • 98,500 miles
My airbag deployed while pulling away from my children's school without any warning. The airbag light never came on and I never received a recall letter. It busted up my steering wheel and dash board. I let my insurance co. Look at it and an investigator from daimler-Chrysler came out and took pictures of it. There was and is no damage to my vehicle. I was told that I would receive copies of everything, but instead was sent a letter from the manufacturer denying responsibility. The letter stated that my airbag light had been on for a long time. This is not true. I had just had my vehicle state inspected and all of those thing are checked. My car passed inspection. The manufacturer won't return my phone calls and I have never seen any proof to their claim. All that I want and wanted is my airbag fixed. I never claimed that I was hurt or any of my family members that were in the van at the time. Please help.

- Dallas, TX, USA

problem #41

Dec 222000

Grand Caravan 6-cyl

  • 70,000 miles
The vehicles air bag did not deploy nor did the seat belt restrain the driver when the vehicle was impacted in the rear.

- Stockton, CA, USA

problem #40

Feb 052003

(reported on)

Grand Caravan

  • miles
All of the original tires on the vehicle experienced tread separation.

- Naples, FL, USA

problem #39

Jan 022003

Grand Caravan

  • miles
Consumer states that dealer took 15 minutes to replace clock spring per recall remedy 02V293000. Consumer advised that horn was still inoperative and dealer advised horn is not covered under recall remedy. Consumer contacted manufacturer who advised that dealer has no way of knowing whether horn problem was caused by clock spring failure. The dealer also stated in writing on service record that consumer only had a 3 month/4000 mile warranty on clock spring repair, when recall letter stated an extended lifetime warranty was to be instituted on component.

- Baltimore, MD, USA

problem #38

Nov 012002

Grand Caravan

  • miles
NHTSA id # 02V293000 my van missed the recall by 100 miles and 4 months.

- Geneva, IL, USA

problem #37

Oct 132002

Grand Caravan

  • miles
1998 Dodge Grand Caravan ES purchased new and meticulously maintained started having intermittent air bag light failures on 10/13/02. Air bag warning lights at differing times while starting, driving, etc. Anytime the vehicle is running. Concerned the air bag could deploy and injury family or cause accident. Please advise.

- Ft Rucker, AL, USA

problem #36

Oct 212002

(reported on)

Grand Caravan

  • miles
Consumer states of having problems with the clockspring assembly. Dealer was contacted.

- San Jose, CA, USA

problem #35

Sep 302002

Grand Caravan

  • Automatic transmission
  • miles
Consumer states the airbag light illuminated on and off for periods of time. The frequency was increasing. The clockspring was replaced.

- Evans, GA, USA

problem #34

Sep 182002

Grand Caravan

  • miles
No summary listed for this vehicle.

- Ridgefield, CT, USA

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