10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
75,622 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #19

Jun 222016

Grand Caravan

  • 186,425 miles
The contact owns a 2000 Dodge Grand Caravan. While driving the vehicle on several occasions, the serpentine belt detached from the drive pulley. The contact stated that an independent mechanic was able to place the serpentine belt back on the drive pulley. The vehicle was not taken to be diagnosed or repaired. The failure recurred several times only while it was raining. The contact also stated that the clock spring in the steering wheel failed, which caused the horn to fail and the front driver's air bag to become inoperable. The vehicle was included in NHTSA campaign number: 04V480000 (air bags). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 186,425.

- Everett, WA, USA

problem #18

Jan 282016

Grand Caravan

  • 238,000 miles
The contact owns a 2000 Dodge Grand Caravan. While driving at various speeds, the air bag warning indicator illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the clock spring failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 04V480000 (air bags). The manufacturer was not made aware of the failure. The failure mileage was 238,000.

- Fayetteville, TN, USA

problem #17

May 152014

Grand Caravan

  • 97,000 miles
The contact owns a 2000 Dodge Grand Caravan. While driving at 50 mph, the horn and cruise control failed to function and the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The vehicle was previously repaired under NHTSA campaign number: 04V480000 (air bags). The manufacturer was not notified of the failure. The failure mileage was 97,000.

- Redondo Beach, CA, USA

problem #16

Dec 052014

Grand Caravan

  • 162,721 miles
The contact owns a 2000 Dodge Grand Caravan. The contact stated that the horn failed to operate and the airbag light illuminated sporadically. Also, the cruise control feature was disabled. The manufacturer was not made aware of the failure. The failure mileage was 162,721.

- Somerset, PA, USA

problem #15

Nov 012012

Grand Caravan

  • 111,000 miles
The contact owns a 2000 Dodge Caravan. The contact stated that while turning the steering wheel a noise being emitted from the steering column and the air bag warning light illuminated. The vehicle was not taken to a mechanic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 111,000 and the current mileage was unavailable.

- Upper Marlboro, MD, USA

problem #14

Jul 092009

Grand Caravan

  • miles
Campaign I 04V480000, action number EA04013. I currently have a non function airbag and horn in my 2000 Grand Caravan. I have called two local dealers that have both said I am covered under the above recall, however, the required part has no date for re-stock. Interestingly, I can find the part widely available on the internet. So I am driving a vehicle with a non-functioning air bag, that will not pass inspection. So I see it as Chrysler has found a simple way to avoid correcting a mandated recall simply by not having the part available to their dealers. Is there anything that can be done about this?

- Jamestown, NC, USA

problem #13

Jul 072009

Grand Caravan

  • 133,175 miles
Dear sir's, I made an appointment and went to the Dodge dealership to have a recall defective maintenance performed on the clock spring in my 2000 Dodge Grand Caravan, which has made my driver side airbag inoperable. They advised me that the part is not in stock and that there are over 6,000 on back order. They gave me a phone number to call so that could get a reference and or case number. I was advised that by doing this I would be covered. Is there further need for any other actions on my part?

- Kingston, GA, USA

problem #12

Jan 292009

(reported on)

Grand Caravan 4WD 6-cyl

  • Automatic transmission
  • miles
2000 Grand Caravan recall for clockspring. Consumer states that he mailed two different letters with a copy of the invoice for reimbursement but never received a reply. The consumer stated when the air bag light stayed on, the horn, the chimes for the lights and the ignition did not work. The front passenger window regulator was replaced.

- Marinette, WI, USA

problem #11

Jan 282007

Grand Caravan 6-cyl

  • Automatic transmission
  • 115,000 miles
The contact owns a 2000 Dodge Grand Caravan. The contact stated that her vehicle was rear ended on January 28, 2007 while idle at a traffic light. The vehicle repair was paid for with the exception of the clockspring assembly because it was under a safety recall. The manufacturer stated that they will not reimburse the contact because the crash caused the clockspring to fail. The contact's insurance company will not reimburse the contact because the manufacturer will not provide a letter stating that the crash caused the clockspring to fail, not the safety recall. The contact stated that she never received a safety recall notice before the vehicle was repaired. The engine size was unknown. The current mileage is 118,000 and failure mileage was 115,000. The failure of the clockspring caused the horn and cruise control not to work. Updated 06/15/07.

- Cottondale, AL, USA

problem #10

Aug 092006

(reported on)

Grand Caravan

  • miles
2000 Dodge Grand Caravan clockspring failed. Mechanic never told consumer of recall. The clockspring in the consumer vehicle failed and the consumer had it replaced. Several months later the consumer read about a clockspring recall on the Chrysler website. The consumer was never notified of any recall and has been at the same address since purchasing the vehicle. The consumer submitted the invoice for reimbursement per the manufacturer but only received partial reimbursement.

- Albuquerque, NM, USA

problem #9

May 152006

Grand Caravan 6-cyl

  • Automatic transmission
  • 72,000 miles
Air bags and cruise control failed on 2000 Dodge Grand Caravan.

- Las Vegas, NV, USA

problem #8

Feb 022006

Grand Caravan 6-cyl

  • Automatic transmission
  • 82,001 miles
The airbag light came on when driving my 2000 Grand Caravan. The light seems to come on when making a left turn, but at times it stays on for a while, then goes out; then at times it stays on for a while, and then goes out. No set pattern.

- Newport News, VA, USA

problem #7

Jul 052004

Grand Caravan 6-cyl

  • Automatic transmission
  • miles
While driving consumer noticed that SRS light appeared on the dashboard and remained on. Consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. Mechanic determined that the clock spring needed to be replaced.

- Greenwood, IN, USA

problem #6

May 052004

Grand Caravan 6-cyl

  • Automatic transmission
  • miles
The clockspring and steering column in our 200 Dodge Grand Caravan has been replaced several times, including several times under warranty, yet still rattles and makes noises. I have been advised by the zone office that it is indeed a safety problem (relating to the airbag) and they recommend I continue to get it fixed each time it breaks.

- Enola, PA, USA

problem #5

Jul 302004

Grand Caravan 6-cyl

  • Automatic transmission
  • 50,000 miles
Air bag sensor light stays on and as a result the cruise control and horn malfunctioned. Consumer was concerned that the air bags would not deploy upon impact.

- Reynoldsburg, OH, USA

problem #4

Jul 092004

Grand Caravan 6-cyl

  • Automatic transmission
  • 123,000 miles
Airbag warning light came on during trip. Cruise control worked only intermittently then quit working completely. Airbag warning light stays on now.

- Dos Palos, CA, USA

problem #3

Mar 162004

Grand Caravan 6-cyl

  • Automatic transmission
  • 66,500 miles
My wife was involved in an accident on a 4 lane road and was going approximately 40-45 mph when she hit another vehicle with almost no braking involved. Neither the drive or passenger airbag deployed. This was a major selling point when we purchased this vehicle since we would be using it to Transport our family. If these do not work then the Chrysler corporation should do everything to the best of it's ability to ensure that anyone that buys their products should get what they have paid for.

- Fort Wayne, IN, USA

problem #2

Apr 012001

Grand Caravan

  • Automatic transmission
  • miles
Consumer was traveling about 35mpg on a side street and another vehicle ran a stop sign and ran into side of consumer's vehicle. Vehicle was totaled. Driver's side airbags didn't deploy, and there were no injuries.

- Jackson, MI, USA

problem #1

Feb 212001

Grand Caravan

  • miles
No summary listed for abov evehicle.

- Indian Trail, NC, USA