10.0
really awful- Crashes / Fires:
- 2 / 3
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 40,775 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Our van has stalled numerous times while in motion over the past 2 weeks. There is no early warning when it will happen. It has happened in parking lots at 5 mph and also at at highway speeds. When it stalls, all electrical components still work, but the power steering and power brakes no longer work. It has never failed to restart. I have seen on NHTSA's website that there is a recall on the same vehicles made between Aug 2009 and June 2010, but not my van with a build date of Jan 26, 2009. The problem on the recall is that the win module no longer holds the key in the run position, it falls to on and the vehicle stalls. I also see numerous complaints on NHTSA's website for pre Aug 2009 Dodge Grand Caravan built prior to Aug 2009, so I am not the only one experiencing the issue. The recall needs to be expanded.
- New Castle, PA, USA
Vehicle while both driving on road and in park stalls. It givens no notice or warning that this is going to happen. At least 10 times I have noticed that the ignition switch has "moved" from the "run" position to "accessory, " by itself. I have taken it to 3 different dealers but each has said they couldn't find an issue no codes have been coming up in the computer. I even had it stall in the dealer when I picked it up yet they have not done anything to fix the problem. When it stalls the steering wheel is extremely hard to move. I have 3 small children in the car when it stalls on main roads it is very frightening and dangerous trying to control the car, put it into neutral or park and get it to start or try to get to a safe place to restart it! I have contacted Chrysler-Dodge customer service, service managers etc all to no avail. I asked the dealer service managers if there was any recall and they told me there wasn't any....I see on NHTSA website there is one but it is for 2010 and up but the 2009 vehicles also have the same stall problem! report receipt date: Mar 01, 2011 NHTSA campaign number: 11V139000 component(s): Electrical system
- Sterling Heights, MI, USA
As I was driving the vehicle, it suddenly shut off. The vehicle was still in motion as it shut off. The steering locked up as thi shappened, therefore I could not even move the vehicle safely to the side of the road. I had it towed tot he dealership and the win module was replaced.
- Herndon, VA, USA
Esp bas and traction control light coming on randomly (even as car is in park).
- Herndon, VA, USA
Battery is being drained overnight. No lights left on (turn all the way to the off position when the car is not running).
- Herndon, VA, USA
Without warning vehicle refused to start... stranded... these failures have occurred while driving in traffic and the vehicle just shuts off.... wireless control module failure.. (reads electronic key ) this is not something that should ever fail...they are being replaced at a rampant rate by the dealerships at $500 + per incident.....
- Jones, OK, USA
Problem mentioned in safety recall 11V139000 happens with 2009 Grand Caravan manufactured in August 2009. Fobik is loose and car will turn off if on bumpy road or wallet is attached to key ring. Has happened more than once.
- Romulus, MI, USA
The contact owns a 2009 Dodge Grand Caravan. The contact stated that the ignition key, which was equipped with a remote to lock and unlock the vehicle, was defective and would not start the vehicle. The dealer replaced the key. The manufacturer was notified, but denied any assistance with repairs. The failure and current mileages were 67,311...updated 02/01/12 the consumer stated the ignition was also replaced at a cost of $ $417.84. Updated 02/10/12
- San Antonio, TX, USA
2009 D gr Caravan purchased new, have had to have front brakes rotors, shaved, then brakes & rotors replaced, then again rear rotors shaved at 22,000 miles. There definitely is an issue with the brakes on this vehicle. And needs to be address by Dodge. Also had electrical problems and van cut off on me once going 45 mph, then approx 25 mph, then again at a stop. This is the 1st new car I have ever purchased, not an easy thing for me as I only make $25,000 a yr and I am so frustrated that I promise I will only buy used from now on, if I am going to pay nearly $30,000 for a vehicle, I don't expect to have to have it in the shop 4 + times and to have to shell out a couple hundred dollars every 6 months on it.
- New Castle, DE, USA
The events leading up to the failure = while vehicle in motion engine lost complete power and died on street---the failure how often it occurs = one time--- its consequences = towed to dealer for repairs---additional problems with the vehicle = 1-while Dodge Caravan was in motion'on the street'Dodge Caravan engine power was totally lost'Dodge Caravan came to a stop while holding the brake pedal down very hard! 2-transmission shift lever stuck in park with engine running - I could not move gearshift lever to drive- I had to turn off ignition and start engine again. 3-intermittent electrical operation of left and right sliding doors to open or close. 4-intermittent transmission jumps and a clunk noise at approximately 21 miles per hour speed. *(on 04-06-2010 vehicle bought in for same problem). 5-security system head and taillights do-not flash when car is armed or unarmed. 6-intermittent low tire pressure light symbol intermittently goes on/off or stays on. 7-engine idles high. 8-very low gas mileage. Approximately 12 miles city and 14 miles highway per 18 gallon tank = approximately 240 miles per tank-----vehicle id [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Tujunga, CA, USA
- East Granby, CT, USA