10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
81,750 miles

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problem #4

Dec 102014

Grand Caravan 6-cyl

  • 168,000 miles
The engine shut down after I hit a bump during a turn, I ran into a ditch and something is broke on the front passenger side. Loud noises coming from tire area. I have already had this happen multiple times and replaced the bearing. But when the engine shuts down every time I hit any significant bump in the road, even when on the highway and I'm being told there isn't anything they will do until the recall is finalized?

- Hamilton, OH, USA

problem #3

Jan 182012

Grand Caravan

  • 126,000 miles
The contact owns a 2009 Dodge Grand Caravan. The contact stated the seat belt warning light erroneously illuminated when the seat belt was engaged and did not warn the contact when the seat belt was not in use. The contact took the vehicle to the dealer and the dealer could not diagnose the defect. The dealer performed software updates to the vehicle but none remedied the defect. The failure mileage was 126,000.

- Winslow, AZ, USA

problem #2

Aug 192011

Grand Caravan 6-cyl

  • 29,000 miles
We have had several problems with all the seatbelts in our Dodge minivan prior to the date of this incident but until now we had only seen them as aggravations. The seatbelts tend to tighten slightly and when trying to loosen them they will lock up and have to be unbuckled to reset them. Sometimes they will still remain locked up even when the seatbelt is unbuckled. Sometimes jerking the belt several times will finally release it. On August 19, 2011, our 10 year old child got caught in this faulty seatbelt. On a long out of town trip, the cross belt was behind the headrest and the lap belt had become tightened. As he struggled with the seatbelt, it got tighter. All this was during transit. We stopped and he unbuckled the seatbelt but that only made it tighter. He is a thin boy but it was obvious he had his gut sucked in and the belt was pushing under his ribs. The car was parked and shut off. We struggled with it a few minutes trying to get it to release but it was apparent our child was in distress. We were just about to cut the belt when we decided to lay the seat as far back as possible and had our child do a somersault out of the lap belt. Our child had bruises on his stomach and side and was shaken up and sore. What would be the outcome if he had been trapped during a car accident/fire?

- De Soto, MO, USA

problem #1

Nov 102008

Grand Caravan

  • 4,000 miles
Seatbelt locked up.

- Brea, CA, USA