The passenger seat headrest deployed while the car was sitting in my driveway sometime between Sunday evening (5/26) and Tuesday afternoon (5/28). The car had not been involved in any accidents prior to or during this time frame. My husband and I had driven our 2015 Dodge Caravan on Sunday. I was in the passenger seat. I am 8 months pregnant. On Monday, we did not drive the van. On Tuesday around 12 noon, with the car still in the driveway, I noticed that the passenger side headrest had basically exploded. I called the dealership where I had bought the van (a Chevy dealership that had received it in a trade-in). They had never heard of such a thing and told me to bring in the van immediately. That afternoon, I (reluctantly) drove the van the 25 miles to the dealership, leaning forward as far as I could in the driver's seat in case it were to deploy. The dealership called me today, Wednesday 5/29, to inform me that Chrysler refuses to accept any responsibility for the defect, and would charge nearly $900 to cover the new headrest. Chevy generously offered to cover half the cost since I am a repeat customer, and they saw this as a severe safety issue. I declined, not wanting to spend over $400 to replace a defective part with another part, especially since this would not ease my worries about the safety of the driver's side. I plan to zip tie the headrests with multiple zip ties. There's no other solution at this time. Even if I were to pay to replace the broken passenger headrest, there is no guarantee at this point that either headrest is safe and will function as intended. I would not feel safe driving with one of these headrests ever again. I would trade in the vehicle, but I am worried this will cause significant financial harm since I only just acquired the vehicle in October 2018. Also, I will be having a baby in 1 month and have no money to spare.

- Mooresville, NC, USA

Left sliding door is stuck. It wont unlock from inside or outside tryed to do it manually and sti does not work. Have tryed everything. This is a very concerning issue cause in case of accident or fire we will be stuck inside van and wont be able to get out. I have read online and have found thousands of people with the same problem. Dealer wants to charge $1000 for a problem that is a safety and dangerous issue and it should. E recalled cause is happening to everybody. How can I get help ??

- Homestead, FL, USA

When ac is turned on the passenger side vents blow out hot air while the driver side vents blow out cold air. This car is only four years old and I do not want to send it to the Dodge dealership where I am guaranteed to spend way too much money. This seems to be a major problem with Dodge and Chrysler Caravan when you google the issue..

- Manchester, PA, USA

Had a recall fixed on my van for the rear ac/heater fan...this fix did not solve the problem and the front makes a horrible noise if turned on. High pitched white noise irritating sound and the higher you turn up the fan the louder it becomes!

- Zebulon, NC, USA

My drivers side electronica door for the middle seat is stuck in a locked position and will not open with either the remote control or by hand. This is very concerning because of safety issues when I have passengers in the middle seat. What would happen in case of an emergency? I have done my research and have found that this is a very common safety issue in multiple years of Dodge Grand Caravan's. I am urging this board to recall Dodge Grand Caravan's with sliding door issues. Please help!!!

- Northglenn, CO, USA

Drivers side air vents blow cold air, passengers side blows out very hot air, everything in the glove boxes get very hot. 2nd time this has occurred. Last time I turned the temp control knobs very quickly both times and it corrected itself, this time not. Other people have logged this same complaint

- Blaine, MN, USA

Air conditioning suddenly went out. Took car to the Chrysler dealer I purchased from. The rear air conditioning had quit. The txv had failed and was leaking freon. Calling outside mechanics for a repair estimate, they are well aware of this issue. A simple internet search will tell you this is a very common problem related to the ac. The repair was done by Chrysler dealer. I called Chrysler they made a case. Chrysler is aware this is a common issue they did help with costs.

- Peoria, IL, USA

I live in Arizona and the A/C is only blowing cold out of the 2 driver vents. The 2 passenger front vents and all the rear vents blow hot air. If you google this it is a known problem but Dodge will not do anything about it locally with out big bucks out of pocket. With children in 120 F weather and a vehicle that is only 3 years old this isn't what we paid up front in cash fully to expect.

- Fort Mohave, AZ, USA

Multiple issues with the air conditioning system. Recall on the actuator for the A/C. A/C suddenly quits working. Real air conditioning evaporator expansion valve txv, coil leaks oil. Multiple complaints are online addressing the issue, but Chrysler has done nothing about it. My air has quit working.

- Peoria, IL, USA

Local laws prohibit leaving a vehicle running while not attended. The low for that night was about -23F. It is not possible to drive the vehicle safely until the windshield is defrosted, so I had to sit in the vehicle for quite some time until the windshield defrosted. While waiting, I got frost bite on the ends of three toes on my left foot. The heater is inadequate to heat the vehicle in the winter. The defroster is inadequate to defrost the windshield in subzero weather. The only heat to the driver's side floor is by the right foot only.

- Cedar Rapids, IA, USA

A/C stopped working about 3 months and was fluctuating for rear passengers almost a year beforehand which is same for the front passenger. Cold air only blows for the driver. I have 4 children and live in the desert...this is unsafe and should be recalled.

- Tucson, AZ, USA

The VIN of my vehicle does not yield any results. The nthsa website gives this message when I enter my VIN: The VIN you entered cannot be processed at this time. If the VIN was entered correctly, please contact your vehicle manufacturer for more information.

- Royal Oak, MI, USA