10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 48,159 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Our 2016 Dodge Grand Caravan stalls while driving. There is no indication when it will happen. When it does happen, the dash indicators light up briefly and the engine loses all power. This has happened numerous times while driving in traffic on the road. I have seen hundreds of similar complaints online for this vehicle. We are able to restart the vehicle after coming to a complete stop, but the check engine light is not on and there are no engine codes when we restart. Many of the complaints I have read state that the mechanics can't figure out what is wrong because there is no code and can't immediately recreate the issue. We have had the same experience. Yet it continues to happen. Over and over. My vehicle is in the 5th generation of this model (2008 - 2020). According to wikipedia, well over 1 million have been sold in the us alone. If hundreds (maybe thousands) of people have complained on the internet about the same exact problem with the same exact vehicle, then you know there are multiples more who have experienced this issue. Losing power while driving is a massive safety issue, not just for the vehicle that loses power, but for all vehicles around it. I am dating this as of 12/19/2020 because it happened to me again last night, but please note that it has happened repeatedly over the past few years. This issue should prompt a recall so that nobody is killed.
- Riverside, CA, USA
When exiting the freeway, the power gave out and the steering wheel locked up. However, the car did not shut down it was still running but was unable to steer. The engine light is on, had it checked out and there's issues with the heads. There has been extendes warranties for this issue but VIN is not included.
- Vallejo, CA, USA
The contact owns a 2016 Dodge Grand Caravan. The contact stated that after parking the vehicle, the vehicle failed to restart. The contact called a towing service however, the vehicle was unable to be jump started. The contact had the battery checked however, the vehicle failed to start. The vehicle was towed back to the residence. Victorville motors Chrysler Jeep Dodge Ram (14617 civic dr, victorville, ca 92394, (760) 843-8317) was contacted and stated that there were no recalls on the VIN. The contact was informed that the vehicle needed to be diagnosed and that he was responsible to pay the diagnostic fee. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 19,888.
- Victorville, CA, USA
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while her mother was turning into the driveway, the vehicle shutoff. The power steering and brakes became inoperable. The driveway had a rocky surface and she was going 10 mph so the vehicle slowed down to a stop. The contact's mother waited 5 minutes before restarting the vehicle and the vehicle operated as intended. The failure recurred twice. The dealer audubon Chrysler center (2945 us highway 41 N, henderson, ky 42420, (270) 826-1270) was contacted and informed of the failure. The contact was informed that the ignition switch and tipm switch could be replaced at a cost of over $1,200 however, there was no guarantee that the repairs would fix the issue. The manufacturer was contacted and informed of the failure. The contact was referred to NHTSA. The failure mileage was 70,000.
- Morganfield, KY, USA
All of the sudden, I have no power to even get over 40 mph. Great to happen in a busy city with my child in the car recovering from surgery. Had to pull over and get a ride home.
- Burgettstown, PA, USA
When idling the cylinder #2 miss fires, tune up was done, oil changed, I searched the VIN number and it says no recalls
- Cranesville, PA, USA
My van has been diagnosed with a cylinder 5 miss fire I have replaced the fuel injector, spark plugs, and ignitor plugs. When the vehicle starts I hear a knock in the motor and the does not run smoothly. While moving the vehicle sometimes struggles to gain speed from a stopped position. I have noticed a reduction in my fuel mileage since the issue appeared.
- Tucson, AZ, USA
As I drive it and put into stop on stop light. The break didn't engage. I had to step all the way out and it engage. It felt like I lost the brake fluid. But then after that.. when the green light went on.. the van just operated itself just fine. After few months.. the van starts out fine but cant be driven. As of now we managed to park it in businesses plaza. And the A/C feels like or sounds like acting up. And now, totally cant be driven.
- Millpitas, CA, USA
The engine makes a very loud tapping/ticking noise when idling and slight acceleration. It appears to be coming from the top of the engine, possible a rocker arm or lifter. I hope there is a recall on this issue.
- Mount Orab, OH, USA
This vehicle has been giving me problems the misfire the putting lose of power on the highway [xxx] near got me killed took the car to my mechanic when engine light came on code read bank1 02 sensor changed it left the shop no problem two days later on highway again engine light starts to blink on and off again car starts losing power take cat back to mechanic code is now reading coil 6 and need tune up get that done car is not driving right and the engine light is back on this vehicle is a 2016 and already giving me trouble I have already replaced both door motors I am a single mother on a fixed income with a car payment on a [xxx] lemon! someone need to check these complaints out on the vehicle asap I don't have a lot of money to keep paying for all the these wrong codes that pop up when get a diagnostic. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Washington, DC, USA
Car loses all power and steering is lost as well. This has happened three times now, we have taken it to the dealership and they cannot find anything wrong with the car or recreate the issue. We have a family of 6 and are worried about driving our car, this is a safety issue that needs to be fixed.
- Riverside, CA, USA
I have had the engine and transmission rebuilt and the car is not quite four years old. The rear ac has been fixed, the T.V. that came with the car has been repaired. The door locks have been fixed. The fuel injected have been repaired and now I am having problems with the Cadillac converter. It car has had so many problems and a lot of the problems were some of you recall. I will never get another Dodge.
- Dallas, TX, USA
When I brake hard (for example at a red light), my van shuts off. This has happened multiple times over the last month.
- Oakwood, IL, USA
While driving, several dash panel lights flashed, lost power steering, lost ability to increase speed with gas pedal. Engine stayed on but only at idle. Able to get out of traffic onto side road and stop. Turned key to off and then tried to start car again. It worked on the second try. Seemed to operate normally with only the clock reset to 12:00am. This same sequence happened twice, about a week apart. No rain either time both during daylight.
- Silver Spring, MD, USA
Was sitting at gas station with the van at an idle. The check engine light came on. After running diagnostics it was determined it had a cylinder 4 misfire. I had the spark plug and ignition coil replaced and still have the cylinder 4 misfire. Has been determined that the cylinder head has gone bad and needs to be replaced. I was also told mopar has had problems like this in the past.
- Hoisington, KS, USA
Te left cylinder head went bad at 80,000 miles
- Tucson, AZ, USA
The contact owns a 2016 Dodge Grand Caravan. When the vehicle was stationary, an abnormal noise sounded from the hood of the engine. There were no warning indicators illuminated. The contact took the vehicle to an independent mechanic, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 68,000.
- Bronx, NY, USA
The car has noise.
- Bronx, NY, USA
The first thing to go wrong with this vehicle was the television stopped working and they fixed it once and it went out again but I did not take it back because it would have cost me out of pocket.the next thing to go wrong was the driver side back door would not open they had to keep it for a day or two for that. The next thing to go wrong was the cylinder head they took a week to fix it but the car still had weak engine performance and engine misfire so I took it back for them to check it again and they could not find anything wrong with it. The windshield wiper squirter is also broken. The next thing to go wrong was the gear shifter, the car would not move and was stuck in drive with key stuck in the ignition we had just gotten in the car.I tried to turn the car off and back on but the engine would not crank. I had to have it towed in twice and rent a car on my own insurance doesn't provide rental unless you have a accident. When that happened my family of six was in the car. I had to pay for everything out of pocket. The problems started after 2 years and the car is only three years old and four more years to pay for it.I was advise by an agent at Dodge Jeep Chrysler tallahassee fl that if I continued to pay my warranty would be extended.
- Greenville, FL, USA
- Roanoke, VA, USA