5.7

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,175 miles

About These NHTSA Complaints:

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problem #4

Jul 302016

Grand Caravan

  • 24,000 miles
Shortly after getting my van I felt that it did not handle properly. I experieced hydro planning when brand new to me. Tracking upon acceleration was pore. Very poor tracking at acceleration going into a turn at start up speed. I called Chrysler and they said there had been no complaints to date. By suggestion, I paid $100 for an alignment. The alignment did not help with this matter. Any type of precipitation affects the tracking of the vehicle. Any painted lines on the road affect traction. It seems that the traction control is the problem, or maybe the yokohama avid tires are the problem. When I accelerate in any given situation my tires will spin or traction control slips back and forth as I cross over any reflective surfaces (lines on road, or stop strips, or crosswalks). I have had to learn to stop on road surface, prior to crossing any differentiated surfaces. Right turn on red is mostly forbidden, as I may spin my way out in front of faster moving traffic. This van now has 24,000 miles on it, and the tires need replaced from the spin in acceleration.. at 2 1/2 years old, I am concerned enough to trade for a different make. I have owned a 1992 Dodge Caravan, a 2007 Town & Country, and now this 2016 Dodge Caravan. My friend who works for the state of Pennsylvania, has to use a new Dodge Caravan, on occasion, out of their fleet, he too agreed that tracking was an issue wth the van going straight down the road. I find it very hard to believe that I am one of two people to complain on this vehicles handling. Today 02/10/2019 we received one inch of snow. I was heading out for errands. My tracking was horrible. I had to anticipate actions of others an myself well in advance. I stopped at a red light on a other than level down hill slope (very mild), aniticpated vehicles ahead moving, I left of my brake to roll. Turning at 5mph, I lost control

- Westerville, OH, USA

problem #3

Aug 132018

Grand Caravan

  • 17,200 miles
Vehicle has slightly over 17000 miles and front tires are bald. We have taken to dealer for all scheduled services and tire rotations. Last rotation of tires 3/18 with no comment or caution from technicians. During discussion with service manager she had all sorts of excuses for why this could occur. I asked about the tire warranty and she had no info to share. Additionally, conveniently she could not find any record of our vehicle being to them for service since purchase. I do have proof.

- Port Charlotte, FL, USA

problem #2

Dec 172016

Grand Caravan

  • 12,000 miles
Vehicle has poor traction and is prone to slipping in winter snow conditions. While driving as well as when picking up speed at intersections the vehicle is prone to sliding and has poor traction when accelerating.

- Sauquoit, NY, USA

problem #1

Jul 162016

Grand Caravan

  • 7,500 miles
7.5K miles on vehicle, moving from a parking spot the ESC light came on, then the rack and pinion completely snapped. The vehicle is inoperable. Had my family and myself been on the highway and this happened would've resulted in serious injury or death.

- Brooklyn, NY, USA