10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
15,745 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #39

May 132023

Grand Caravan

  • miles
The passenger sliding door on the driver-??s side will lock up and has no mechanism that allows me to open/close the door manually. Essentially my passenger(s) are stuck on that side. I cannot use the overhead button near the rear view mirror or the button on the back near the door. I have tried to manually open the door and it does nothing either. This seems like a safety hazard that the door lock will not release up either.

- Maryville, TN, USA

problem #38

Apr 212023

Grand Caravan

  • miles
There is a faulty lock actuator in the sliding door. My door is suddenly stuck closed and I could not open it. My child was inside and I could not get my child out of her car seat without having to climb all the way into the van from the other side. This is incredibly unsafe and concerning. And apparently it is a well known issue.

- San Mateo, CA, USA

problem #37

Apr 212023

Grand Caravan

  • miles
Faulty lock actuator on driver-??s side sliding door. I could not get my child unbuckled and out of the vehicle without climbing all the way in to the van from the other side. I looked it up and it seems this is a well known problem to Dodge. This is incredibly unsafe and concerning!

- San Mateo, CA, USA

problem #36

Jan 152022

Grand Caravan

  • miles
Drivers door lock actuator failed. Drivers door will not lock automatically when driving. The door can be locked and unlocked manually from the inside, and by the key from the outside.

- Manistee, MI, USA

problem #35

Feb 052023

Grand Caravan

  • miles
Left sliding door actuator frozen. Unable to exit car if there is an emergency.

- Seal Beach, CA, USA

problem #34

Jan 142023

Grand Caravan

  • miles
My passenger side powered sliding door wont close all the way. The back part won't latch. Even if we close it manually it wont close all the way. This car is only 5 years old!! Why am I having so many problems with it. How can I feel safe driving my car when one of the doors won't close correctly?

- Elko, NV, USA

problem #33

Nov 142021

Grand Caravan

  • miles
Drivers side sliding door lock actuator failed in the locked position. Door could not be opened from the inside or outside.

- Manistee, MI, USA

problem #32

Nov 142022

Grand Caravan

  • miles
The rear driverside sliding door was stuck in the lock position for several months. It was inconvenient that the actuator stopped working on the door. After months of it being stuck it suddenly works, but everytime the door s lock the rear driverside sliding doors locking system makes a buzzer sound while locking. If this fails again and we need to leave the car quickly in an emergency not having both doors working properly could be very dangerous.

- Elko, NV, USA

problem #31

Oct 052022

Grand Caravan

  • miles
The driver side sliding read door is stuck in the lock position. The door is unable to be opened manually in case of an emergency. This is a known problem with these vans and it is a safety issue. To fix this problem a part needs to be replaced, the "door lock actuator", which is costly. This should be fixed by the manufacturer as it can be dangerous if my family is stuck because of an accident and there is no way to force the door open. This problem could also happen to the sliding door. I have small children and I worry about this issue. My van only has 64,000 miles and I bough the vehicle used just six months ago. Prior to the failure the door would make a buzzing sound and seem to struggle to close. There should at least be a way to operate the door manually for safety reasons and that is not the case. This is dangerous.

- Glendale Heights, IL, USA

problem #30

Sep 092022

Grand Caravan

  • miles
Power control module or Totally Integrated Power Module(TIPM) is giving multiple faulty codes. Car would not turn off(even when key is taken off) some times can not be put into gears. I'm afraid and concerned that vehicle could derail and not respond correctly. Veicle has been inspected by mechanics but failed to locate problem. An schedule has been made at Dodge dealership for Octuber 10. They will charge $160 just to inspect. Vehicle VIN # not included in the recalls with the same issue.

- Gainesville, FL, USA

problem #29

Jul 102022

Grand Caravan

  • miles
Passenger sliding door alternates from locking and cannot open to will not lock. This is a safety issue when trying to extricate my great grandchildren from their car seats!

- Boone, IA, USA

problem #28

Apr 012022

Grand Caravan

  • miles
Around February 2022 the passenger side sliding door on our 2018 Dodge Caravan began making a buzzing noise when we locked and unlocked the door. It made this buzzing noise for a few months, until eventually it made no sound at all and was stuck in the lock position. We were not able to get it out of the lock position and cannot open the door. This is problematic because this is the side of the van our kids exit to go to school. It's not safe for them to exit on the driver side of the vehicle due to traffic. It's also problematic if we need to exit the passenger side door during an accident if the driver side doors and hatch are inaccessible. There were no warning lamps or messages associated with this problem. On July 25, 2022 a mechanic identified the issue and indicated the door lock actuator needs to be replaced at a cost >$500.

- Columbia, MO, USA

problem #27

Mar 112022

Grand Caravan

  • miles
Both sliding doors started making buzzing sounds when they were locking or unlocking. Then they would open halfway and then suddenly close- when it closed it would not reopen and we could not exit the rear of the van. I had to wait a month to get it into the dealership, now they are saying that it will be at least a week to figure out what is wrong with the vehicle"??" I have read numerous other complaints online regarding this very problem, please have it addressed!!! This has been going on for over a month. It is currently at the dealership for repairs.

- Victorville, CA, USA

problem #26

Mar 102022

Grand Caravan

  • miles
My 2018 dodge grand caravan drivers side rear sliding door stopped opening 2 weeks ago without warning. It is stuck in a locked position and cannot be unlocked by overhead button, manually, interior door button, key fob or outside handle. This is a huge safety issue in case of emergency where my children would not be able to get out of the car. Upon investigation, this is a known, huge problem with these vans. This is a very expensive and unsafe problem.

- Poplar Bluff, MO, USA

problem #25

Mar 272022

Grand Caravan

  • miles
Driver side sliding door will not open. Is locked and can not use this door to enter or exit the van. We bought this 2018 Dodge Grand Caravan about 2 years ago only had this car for 2 years doors been stuck for 1 year I would say. It just stopped working one day!!! We have 2 disabled children and if something happens our children can not get out. There have been alot of complaints on this!! Why hasn-€™t anything been done??. My one child is not able to understand if he needs to get out another way. My other child climbs in from the back hatch back. or over the front seat to the back! Come on enough fix my door. I should not have to put out thousands of dollars to fix something that has been a known problem. Shame on dodge For not fixing a problem where they put lives in danger!!

- Henderson, NV, USA

problem #24

Oct 192021

Grand Caravan

  • miles
Sliding passenger lock makes a loud buzzing noise when the door is locked. The door seems sluggish and not comfortable with operation. Door locks how ever buzzes when locked by switch and auto locking when operated.

- Van Horn, TX, USA

problem #23

Mar 132022

Grand Caravan

  • miles
The drivers side sliding door stopped working in the locked and shut position and is impossibleto open. Because of this we had to climb over our car seat to get our daughter out of the car. This is incredibly unsafe and should not happen.

- Florence, KY, USA

problem #22

Feb 182022

Grand Caravan

  • miles
The sliding door, on the passenger's side, is unable to be opened remotely or manually. The lock will not unlock manually or remotely. The door cannot be opened. The dealership said that the lock actuator probably broke and make it impossible to open the door. My mini van is available for inspection upon request. It is a safety issue because the passengers in the back of the mini van, especially my children, cannot use that door as an exit. The sliding door made a "buzz" sound for about a second when all of the doors were locked as we started to drive. After the noise, the door has been unable to open.

- Hermitage, PA, USA

problem #21

Aug 012021

Grand Caravan

  • miles
Many times, I've tried to contact someone about this problem, and I've search other blogs in relation to the same problem. My driver's side door will not unlock with remote nor from inside the car. all other doors work fine but the driver's side doesn't unlock unless I use the emergency key to unlock it. At first it was working for a week or so than stopped. And then it would work again then stop. Now, forget about it. Stopped working completely. Many blogs have mentioned a faulty door lock actuator. And that is common, but I've tried to contact the manufacture with email and messages and no response. God forbid if I or my wife has to run into the driver side for any reason and can't because the door won't open like its suppose to.

- Jersey City, NJ, USA

problem #20

Dec 162021

Grand Caravan

  • miles
Driver side sliding door is stuck in the locked position. It will not unlock manually nor with the key fob. It is a safety hazard for any passengers in my car since the door cannot be opened.

- Miami, FL, USA

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