8.7

pretty bad
Typical Repair Cost:
No data
Average Mileage:
47,000 miles
Total Complaints:
3 complaints

Most common solutions:

  1. not sure (2 reports)
  2. new key (1 reports)
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This problem may be covered under warranty. Ask your Dodge dealer.

problem #3

Jun 082012

Journey

  • Automatic transmission
  • 40,000 miles

i have had this Journey for a year... a couple month after which was may 2011 i got it the alternator went out on it cost about 500$ to get it fixed ... this year June 2012 the car started not cranking... i had to switch the key around 5 or 6 times before it starts... after awhile it started saying bad key so i paid 350 something dollars for the key and to get it programmed now it doing the same thing again not wanting to start .... this is a bad vehicle i will never own one of these again... its costing me to much money to keep it going.....

- Tabinisha V., Franklinton, LA, US

problem #2

Jun 202012

Journey RT

  • Automatic transmission
  • 79,000 miles

Because this car would not start on numerous occasions, I carried it to the dealership where I purchased it, in Greenville, MS for service. I was told that a new starter and solenoid would solve the issue. It did not. After calling Dodge customer service, I received a partial payment refund, but my problem still exists with no idea as to how long the car will continue to be drivable. The car was purchased new will a cash purchase. I am sorry to ever have seen this car, and it has convinced me that I never want a Dodge product again. Customer service, and standing behind the product after the sale is a thing of the past in the U.S.automobile industry. I am now a foreign car convert, thanks to Dodge.

- Anthony S., Dermott, AR, US

problem #1

Feb 162011

Journey 3.2L V6

  • Automatic transmission
  • 22,000 miles

The fix was easy but could not control the car with one set of keys for a week until we made time to go into the shop.

- jsteele97, Goose Creek, SC, US