4.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,791 miles

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problem #3

Aug 252010

Journey

  • 31,000 miles
I purchased this car in August 2010 (it is a 2009) and since then, I have had the vehicle in the shop 33 times. I have had to replace all brakes and rotors, had front passenger-side window motor replaced, driver-side is going out now, had leaking from the ceiling, replacing the cracked radiator right now, had the emergency brake fixed, needed new rods and bushings, fuel injectors run loud, there is a drone noise from the right side of the vehicle when going 1800-2000 RPM, electrical systems short out, had the electric throttle indicator light come on, car dies all the time, yet the battery is fine, ...bottom line, this is a lemon. I have the R/T model which the dealership likes to claim "is just the noisy one." That is a very poor answer towards a consumer. I take very good care of my vehicles and to put up with this is upsetting. I have spent over $3000 in repairs in the 2 1/2 years that I have owned this SUV. Chrysler has made no attempts to help with these common problems and I know that I will not support this company buy purchasing with them again. When I bought a Journey...I didn't realize being able to drive it without problems, would be such a "Journey."

- Newport News, VA, USA

problem #2

Feb 052010

Journey

  • 16,373 miles
I had to replace my front and back brakes, and had 4 rotors resurfaced on an 18 mth old car, with 16,373 miles on it. I had to pay $638.58 for it, 426 of it was labor. This should not be normal for a new car.

- Blenheim, NJ, USA

problem #1

Jan 252010

Journey

  • 18,000 miles
Brake light comes on when braking, new SUV and the front brakes has worn out after 18,000 miles, dealer says the shoes are soft from the factory. Brake light flashes when braking.

- Harker Heights, TX, USA