8.0
pretty badTypical Repair Cost:
$393.00
Average Mileage:
25,214 miles
Total Complaints:
213 complaints
Most common solutions:
- replace pads & rotors (118 reports)
- replaced pads & machined rotors (26 reports)
- not sure (23 reports)
- replaced brakes (18 reports)
- all brakes and rotors had to be replaced (11 reports)
- replacing brakes - possibly calipers - contacting Chrysler (7 reports)
This problem may be covered under warranty. Ask your Dodge dealer.
2010May 11
Journey SXT
- Automatic transmission
- 24,666 miles
Absolutely ridiculous to have to replace my brakes and have rotors resurfaced at under 25,000 miles.
2012Mar 19
Journey SXT V6
- Automatic transmission
- 28,750 miles
2009 Dodge Journey purchased new April 2009. Now replacing rear brake pads and having the rear rotars resurfaced with only 28750 miles on the car! Cost $297.65!
2010Sep 01
Journey SXT V6
- Automatic transmission
- 17,000 miles
Brand new Dodge Journey purchased April 2009. September 2010 I was notified that the front brake pads needed to be replaces with approx. 17000 miles on the car. Turns out it needed the brake pads replaced and the rotars resurfaced. $250 repair cost. Less $50 deductible offered by Chrysler in June 2011.
2011Aug 06
Journey SLX
- Automatic transmission
- 45,978 miles
I started to notice that when I applied the brakes the stering wheel would shake. It started as just a slight shake and I thought maybe my tires needed ballanced. As the week went on, it got worse. I called Roysten Service center, where I had purchased the car and they scheduled me on 8-6-11. They came out and informed me that the Roters were warped and the pads were worn on the rear. When I asked how this could happen, I was told it was from using the brake too much or in a quick motion. I was told to put my car in Neurtral when in stopped traffic or at a light to avoid them overheating. Today is 3-29-12 and I am in need of yet another set of Rotars and pads. I use this vehicle to transport my children and Grandchildren and fear this is a safety matter, as well as an extra cost. I HAND PICKED this vehicle because of the safety features and size and feel I have been lied to . I paid cash and the factory warrenty has expired and now the vehicle is having problems. I have had problems with the wiring in the drivers door controll panel and was there so often for controlls not functioning, that when the Wiring Harness was finally replaced, the paperwork stated" See prior history" on the invoice. I have always beleived in American made products. However, when our American made products are actually built with inferrior parts from wherever, it can cause a sour feeling. I hope the situation can be corrected now that Chrysler is out of trouble and prove to the American public that they will continue to provide Quality Products as they once did.
2012Jan 07
Journey SXT V6
- Automatic transmission
- 35,000 miles
This car is a POS!! THe front end shakes like crazy when I slow down, have done my brakes and rotors 2 times in the 3 years I have owned it and we bought it brand new. I am seeing a lot of information regarding a class action lawsuit...does anyone know how to get involved with these lawsuits or to get the shaking fixed without having to pay for it out of my own pocket?
2010Mar 27
Journey SXT V6
- Automatic transmission
- 17,000 miles
Approximately every 15-20k miles, the break system and tires wear completely, requiring full replacement. Chrysler/Dodge is aware, but chooses to offer only minor assistance, and pithy excuses, even going so far as to blame it on "women drivers".
2011Apr 05
Journey LX 4 cyl
- Automatic transmission
- 68,000 miles
Every mechanic we talk to about this car says it the same thing , crap ... The brakes and rotors should never have worn out that quickly , the falulty system mena we are in need of new brakes and rotors again. Yes, twice in 3 years. I have been to the dealer 7 times because our seats stain with water spots or sweat , they said it was a bad lot of fabric, but would not replace them with something that didn't stain when with simple drops of water. Seriously if it rains and I sit in my seat it loks like someone poured a soda all over my seat. My visors have the covers over the mirrors both broke, the seats have a handle to adjust passenger side broke off in the first year. I hate this car, it rides like crap and now it looks like crap. I "Black Book" price on this car is half what I owe!
2010Jun 25
Journey
- Automatic transmission
- 14,000 miles
I'm not exactly sure the exact date of 1st brake and rotor replacement but I do know my vehicle had around 14000 miles on it. Approximately 10 months ago I had the front brakes and rotors replaced again, along with a new set of tires (approx. $750.00). Within the last couple of months we noticed the steering wheel starting to shimmy again, last weekend as I was driving up north around 55 miles an hour I applied the brakes and thought I was going to run off the road the shaking was so bad then I heard the familiar grinding sound.Granted my 2009 has 85000 miles on it already but these are almost all highway miles as we head north every weekend (185) each way. I just paid our mechanic another $165.00 for new rotors and pads. The pads are lifetime so they were under warranty, but still 3 sets of rotors in 3 yrs. Can't wait until we are finished paying this PofS off so I can go back to Ford
2010Jun 22
Journey SXT
- Automatic transmission
- 35,716 miles
This car is not safe to drive. We had to rent a car to go to Cali instead of taking the car we just bought. Noise in front when breaking. Dealer replaced hub and bearing, still noisy. Finally decided it was the caliper and bracket and had that replaced.
2010Jul 01
Journey
- Automatic transmission
- 12,000 miles
This Dodge Journey is a crime. Dodge is literally robbing me every time I need an oil change I need to change the brake pads or rotors. Please help.
2010Jan 04
Journey
- Automatic transmission
- 30,000 miles
I was outraged that I had to replace the brake pad and rotors so soon! and of course this problem, according to Dodge, is a maintanence problem so its not covered under any warranty. I complained that it should not wear this quickly but they insisted that its a maintanence problem so they could not help me.
2012Feb 18
Journey
- Automatic transmission
- 22,000 miles
I have a 2009 Dodge Journey with 22,000 miles on it. The entire brake system is shot. I have to relace pads, discs, and rotors on the front and rear of this vehicle. I called the dealership and they told me they would have to see the car before answering any questions. If this is a known problem with the vehicle then why do they have to see it. I feel like I am getting the run around with this problem. I have never had a car where the brakes were shot with only 22,000 miles on it. What else is wrong with the car that I do not know about? Chrysler should do something about this before they have unhappy customers who will not return. This is the first Dodge that I have bought and it is definetly the last one I will ever buy. I was so happy with car when I first bought it, but if this is how customers get treated then I will take my business elsewhere.
2010Oct 18
Journey
- Automatic transmission
- 35,000 miles
Instead of purchasing a new truck for myself, my wife and I elected to get her a new family (reliable) vehicle. What a mistake!! We bought a 2009 journey in Aug 2010 with just 20000 miles on it. In the deal made with the dealership, we requested new tires be put on. I should have known there was a problem right there. Why should a vehicle need new tires after just 20000 miles? Then after a few months I noticed a roaring sound when hitting the brakes. When we took it to the repair shop, we discovered that ALL the rotors needed replacing as well as ALL the brake pads - at @ 24000 miles. Then in Oct 2011, the radiator had to be replaced due to factory defect...small pin holes all over, cost- over 600 dollars! There has been so many other things too many to list. I definitely feel like we purchased a HUGE LEMON and will NEVER buy a dodge again.
2010Aug 12
Journey 3.5L
- Automatic transmission
- 8,000 miles
My car now has 35000 miles on it and I have replaced my brakes and rotors twice. I am now running on bare minimum ONCE AGAIN. Paid the first time and they tried to charge at the Dodge dealer a second time. I fought it and they stated that there WAS a warning for faulty brakes but that it was not a recall. I now have to do them again and they are trying to make me pay saying incorrect usage of brakes. PLEASE!!!!
2012Feb 09
Journey SXT 3.2L V6
- Automatic transmission
- 29,269 miles
Front brake pads and rotors were replaced under extended warranty offered by Chrysler, but rear brakes were not covered.
2012Feb 01
Journey
- Automatic transmission
- 30,000 miles
im doing brakes and rotors for the 4th time on a 30,000 mile truck mostly highway
2011Aug 07
Journey Not A Trim Level 2.4L 4 cyl
- Automatic transmission
- 33,894 miles
I think dodge need put larger braking system on the front of their vehicles. I think they need to fix my vehicle.
2011Sep 05
Journey TRK 3.2L
- Automatic transmission
- 30,000 miles
I've replaced the brakes and took a good 2 1/2 hrs have replaced the battery the ignition has given me problems a couple of times and now with the recalls and possible engine dying while driving has scared the he'll out of my wife and she's afraid to drive the car we're looking into getting an other car but because we are still paying on this one don't know what kind of deal we can get especially with all the problems we're having with it makes it harder to get a good deal really need help on what to do plus to add to the problem the tire pressure light is on and I have had my tires checked and the light continues to come on and that doesn't make the situation with the wife any better we would really love to get help in getting rid of the journey before something really BAD happens cause I don't want my wife and son or grandkids in the car and have engine failure in the middle of a busy street or highway and cause an accident just the thought of something like that happening is DEVASTATING I HAVE GOT TO GET RID OF THIS JOURNEY PLEASE HELP!!
2011Oct 27
Journey
- Automatic transmission
- 40,000 miles
I had to replace the front and rear brakes twice before 40k miles.
2011Aug 17
Journey SXT 3.7L
- Automatic transmission
- 16,234 miles
DODGE NEEDS TO STEP UP AND REPLACE THESE SH@T BRAKE SYSTEM
2011Dec 21
Journey 2.4L
- Automatic transmission
- 24,994 miles
second time the brakes have failed. first time listed above at about 22,000 miles. dealer replaced disks and turned the rotors. now just 3,500 miles more and they have to be replaced again. the car pulses and grinds with putting on the brakes. dealer has ordered parts and will change rotors next week or so. i sure hope and will make sure pads are changed at the same time. i cant afford to trade in the car but i consider brakes to be more important than just about any system on the car. lets see wireing harness changed. passanger door wouldnt lock, drivers side mirror woundnt move. if it was painted yellow i would know what to do but as i am on disability i really cant get rid of it and buy another model. chrysler will get a phone call form me next week for sure
2011Sep 21
Journey
- Automatic transmission
- 36,600 miles
I would think that after 36,000 miles the car would not need new brake pads all around and new front rotors. The dealership told me the rotors were very thin in the front and need to be replaced. $600 later, I picked up my car today and it seems fine but if I have to replace the brakes every 36,000 miles I'm going to try to unload this piece of crap soon. I agree with other owners; the seats are hard and uncomfortable, they stain VERY easily.
2011Jul 20
Journey SX 3.5L V6
- Automatic transmission
- 35,500 miles
rotors replace every 17-18k is not acceptable. This indicates a major design problem .
2010Mar 17
Journey SX 3.5L V6
- Automatic transmission
- 17,000 miles
rotors needing to be replaced at 17k miles is ridiculous!!!
2011Sep 16
Journey 2.4L
- Automatic transmission
- 21,500 miles
my question is how often am i going to have to replace the brakes. dodge is paying all but 50 bucks but what about when i have 42k or maybe more?? this is going to be a pain in the ass if i need to change the brakes every 6 oil changes. ok i have changed oill more often than that but that is all i would have had to change it according to scheduled maintance. this sucks swamp water.
2011Aug 12
Journey SXT 3.5L V6
- Automatic transmission
- 60,000 miles
As many people before me, the Dodge Journey's brake systems are too small for the weight of the vehicle.
2010Dec 17
Journey
- Automatic transmission
- 32,000 miles
I very angry i have to get them fix on monday sept 12 2011 why should we have to pay for that problem again i love my suv but this is a very serious, I will never buy American car again
2011Jan 27
Journey SXT 3.5L V6
- Automatic transmission
- 19,504 miles
On my 2009 Dodge Journey I had to replace the front pads and rotors due to excessive wear with only 19,504miles. The vehicle is back in the dealer, this time to have the rear pads and rotors replaced at 21,687 miles. This is a complete joke that complete front and rear break jobs have to be done so soon. In my research on this, i have noticed a class action lawsuit has been filed in NJ & CA for in adequate brake system on the 2009 Dodge Journey.
2010Sep 01
Journey
- Automatic transmission
- 48,000 miles
Its incredible that a Dodge 2009 has been generating a lot of issues on the brakes, plus Lifters and rocker arms too.
2010Nov 08
Journey SXT 6 cylindar
- Automatic transmission
- 25,390 miles
NOW HERE IT IS 10,782 MILES LATER AND ALL THE BRAKE PADS AND ROTORS NEED REPLACING. EXCESSIVE WEAR AND TEAR. WHEN I WAS BRAKING I WOULD HAVE PULSATION OR VIBRATION. REALLY UPSET THAT HERE I AM AGAIN HAVING TO DEAL WITH BRAKES AND ROTORS. NOT GOOD. DEALER WANTED ME TO PAY TO HAVE THEM REPLACED AND I SAID NO WAY. I HAVE NEVER HAD A VEHICLE TO GO THRU THIS MANY BRAKES AND ROTORS SO SOON. THEY FINALLY REPLACED AT NO COST.
2009May 22
Journey SXT 6 cylindar
- Automatic transmission
- 14,608 miles
AFTER PAYING OVER $26,000.00 FOR A BRAND NEW VEHICLE AND TO HAVE THE BRAKES IN THE FRONT GO BAD IS VERY UPSETTING AND DISTURBING. THE DEALER DID REPLACE THEM AT NO COST BUT THIS SHOULD HAVE NEVER HAPPENED. I HAVE HAD OTHER VEHICLES THAT I ONLY HAD TO REPLACE BRAKES AND OR ROTORS AFTER 60,000 OR MORE MILES. WHAT IS THE DEAL?
2011Oct 29
Journey
- Automatic transmission
- 41,000 miles
This is the 3rd time I have had to get the brakes fixed. My car has 41,000 miles on it and the first time it had less than 10,000. I will never purchase a Dodge product again. I am letting all my family and friends know about the issues with this car. It seems to me that with other people having the same problems over and over Dodge would get their engineers to look at the specs and figure out why this keeps happening, They need to do some kind of recall and take care of it. I think I am going to write a letter to the CEO of Dodge and let him know that there are a lot of customers that are not happy with this car. Maybe that will do something.
2010Aug 18
Journey SXT 3.5L
- Automatic transmission
- 14,292 miles
Yearly inspection, brought the new Journey to my dearler, to my surprise, the pads did not pass inspection !!! So they wanted me to pay, but after sharing my views, disapointment, aggravation they kinda told me that they finally were able to pass it on the warranty. 2 mths after, Chrysler sent the letter concerning the brake pad extention warranty. Ya sure, they really did me a favor and passed it on the warranty. I bought this vehicle thinking that I would only have to pay a monthly payment and not worry about the stress of having repair bills all the time and finally have a vehicle maintenance free for a few years but here I am with a monthly payment plus have to put money aside for repairs. Being a simple mom, sole income, sometimes that is not easy !!!!! Will have to try and get rid of this lemon and buy a GM as I always had in the past !!!
2010Jan 21
Journey R/T
- Automatic transmission
- 21,624 miles
I purchased a 2009 Dodge Journey R/T on 2/18/09. The vehicle was a demo, driven by the dealer's wife, and had 6,510 miles and came with a new car warranty. On 1/21/10, with 21,624 miles, I replaced the warped front rotors and pads at a cost to me of $300.56. On 8/6/10, at 29,723 miles, I replaced the front rotors and pads again - no cost to me this time because my mechanic (obviously not a Dodge or Chrysler Corp. employee) said they were still under his warranty and should not have warped. On 2/23/11, at 38, 529 miles, I replaced the rear disc pads. On 8/16/11 I ordered front rotors and pads on the net that have a lifetime warranty against warp and cracking - something Chrysler can't figure out how to do. Installed cost was $280.63, mileage at installation was 45,561. Total on brakes in 2 1/2 years: $739.13. Amount covered by Chrysler: $0.00. By comparison, I have a 2001 Ford Explorer, bought new, with well over 100,000 miles. I have replaced the front rotors once. Lesson learned: This is my third Dodge vehicle, all bought new. I will never buy another Chrysler product again.
2010Aug 16
Journey R/T
- Automatic transmission
- 30,324 miles
Very premature wear on tires due to shimmying from warped rotors. Had to replace four 19" tires. On other vehicles I have gotten 50,00 to 90,000 miles on a set of tires, with the highest tire life coming, as expected, on the vehicles when they were new. I am getting rid of this piece of Dodge/Chrysler garbage.
2011Feb 23
Journey R/T
- Automatic transmission
- 38,529 miles
I have never had to replace either front or rear brakes on any vehicle as early or frequently as on this vehicle, I will never again purchase any Chrysler product.
2010Aug 06
Journey R/T
- Automatic transmission
- 29,723 miles
This was the second time the front rotors and pads had to be changed because of warping. Out of pocket cost to me for this replacement was $0.00 because the mechanic that did the first replacement (at a cost to me of $300.56) said it was still under his warranty. These were replacement parts that conformed to Dodge/Chrysler's specs. The braking system on the Journey is under-designed for a vehicle of this weight.
2011Aug 16
Journey R/T
- Automatic transmission
- 45,561 miles
Third set of replacement front rotors and pads in 45,000 miles. By comparison, on my 2001 Ford Explorer, which I bought new and which now has well over 100,000 miles on it, I have replaced the front rotors once. It obviously is not my driving, it's the piss-poor Chrysler Corp. engineering and design.
2010Jul 23
Journey SXT 3.5L
- Automatic transmission
- 37,282 miles
At 60,000 kms the right rear brake caliper seized. No availibility of rear calipers, all kinds of front calipers. Dont need front, need rear!!! Freed up caliper, replaced rotors and pads. Did it again at 75,000 kms, AGAIN at 90,000 kms. Replaced the rear brakes three times, and the front brakes twice, and the damn thing only has 100,000kms on it. The local Dodge dealer says thats "normal". Bull Crap.
2011Oct 21
Journey SXT 3.5L V6
- Automatic transmission
- 62,000 miles
Ive replaced the front brake pads 2 times now in one year of ownership. The rear pads once and the front rotors once.
2010Feb 14
Journey
- Automatic transmission
- 23,000 miles
Car was just a year old, They said the brakes were just normal wear and tear, not covered. Six months later I receive a questioneer, that maybe they will cover, What's up with this, Anyone with any sense knows the brakes don't go out on a new car????
Lemon, Lemon, don't buy chrysler they not only don't cover their vehicles, they lie. Same Vechile engine burned up 9 mos later...
2011Nov 17
Journey XTS
- Automatic transmission
- 34,000 miles
Was told inferior products used-on the brakes of all things, Dodge must be very concerned with the safety of their customers-right.
2010Aug 12
Journey LX V6
- Automatic transmission
- 32,000 miles
i have replaced the brake pads three times. I've had dodge cars and trucks all my life. the journey is a nice car but it unsafe to drive. the pads smoke and the wheels get to hot to touch.
2010Apr 02
Journey LX V6
- Automatic transmission
- 21,000 miles
2009 Dodge Journey, have had to replace the rotors and front brakes at 21,000 miles, having to change rear brakes at 31,000 miles, and have to turn the front rotors again at 31,000 miles. have read hundreds of similar complaints and it appears this is a very, very common problem. Dodge should step up and recall the brakes on this model now.
2011Nov 18
Journey
- Automatic transmission
- 32,000 miles
2nd time brakes have been needed to be replaced. Search of web indicates this is a chronic problem, no recall for brakes, warranty nearly up, would like to find out about joining and or creating an additional class action suit against dodge.
2010Aug 21
Journey R/T 305L V6
- Automatic transmission
- 28,000 miles
THE FIRST TIME BRAKES NEEDED FIX WAS NO BIG DEAL, NOW WE'RE GETTING READY TO FIX THEM FOR THE 5TH TIME AT 48.000 MILES NOW THIS TIME IS A F@#king PAIN IN THE ASS.DODGE NEEDS TO STEP UP AND RECALL.
2010Jul 30
Journey ES 3.2L V6
- Automatic transmission
- 12,000 miles
AFTER HAVING MY JOURNEY 3 MONTHS I NOTICED PROBLEMS WITH THE BRAKES. I BROUGHT IT INTO ADRIAN VEGA ACADIAN DODGE IN LAFAYETTE,LA SEVERAL TIMES-- DON'T BUY A DODGE THERE-- THEY SAID THEY CANT DUPLICATE THE REASON MY CAR WONT START AT TIMES SO THEY ARE NOT GOING TO DO ANYTHING-- I HAVE FILED A COMPLAINT WITH THE DODGE OFFICE AND NOTHING I HAS BEEN DONE -- I NOW HAVE THE SAME PROBLEMS STILL EXISTING AND VEGA ACADIAN DODGE TOLD ME TO FIND A NEW DEALER AND NOW AFTER LOOKING INTO THE PROBLEMS THEY SAID THEY CHECKED, THEY LIED. NOT ONLY IS THE JOURNEY FULL OF PROBLEMS THE DEALER IS WORSE.
2011Nov 18
Journey SE
- Automatic transmission
- 55,000 miles
I bought the car in January of 2010. The car does not even have 60,000 miles on it yet, and I have only put about 15,000 since I purchased it. I did the front brakes in September and the rear brakes in October. Both sets I did complete with new rotors. Now, It's November and I have to do the front brakes again. This is getting ridiculous.
2011Jul 23
Journey
- Automatic transmission
- 29,563 miles
I received a letter from Dodge dated June 2011, informing me that the warranty period had been extended for the pads and rotors on the FRONT brakes of my 2009 Dodge Journey. If they failed within 24k to 36k there would be a $100 deductable at the dealership. Mine had 29,565 miles. I took the car to the dealership Monday morning. Was told they could not get to it right away so I left the car. After hearing nothing I called them on Wednesday morning. I was informed then that I needed new brakes and rotors all the way around. I questioned that and was told that the brake wear is equal on this car so it was their recommendation to do this. I made a few phone calls, called them back and politely declined all but the front brakes which was covered under this $100 deductable warranty issue. They told me it would be ready the next day. I told them I really needed the car by Friday morning. Supposedly that was no problem. On Friday morning I got a phone call from a service advisor that left a simple message, to call him back. I thought my car was ready. After calling unsuccessfully for hours, I finally got a real person on the line that told me that I was supposd to have been called that morning to ask me where my wheel tool to unlock my wheels was. By this time I am pretty angry as it is now 3pm in the afternoon on a Friday. I am assured they will do their best to get it done by 6pm. I get a call back at 4:30 that the wheel tool key was broken, but they can't tell me if it was that way when they found it (it wasn't) or if they did it, so they told me they would order me another one at no cost. In the meantime I might want to get my car since the wheel key would not be there for 7 to 10 days and they did not have one to fit my car. I decided to go get my car. It did not occur to me until that evening to question how they could tell I needed all this work when they clearly had not even taken the wheels off to view them. After the longest pause in history once I asked that question, I was told, "although taking the wheels off is the best way to determine this, sometimes they can see this without doing so". Uh huh...
Needless to say their credibility is completely disolved with me. When I called another dealership they told me they had to order the rotors because the warranty would only replace the rotors with the ones specified on the warranty...not the stock ones at the dealership. So they want to put the crummy rotors on and still charge me $100 deductible. I got the work done in 3 hours the next day and you guessed it....After taking the wheels off (without a key) they determined there was minimal wear on the back brakes. My next letter will be to Chrystler for reimbursement. You may check back for my update on that one.
2010Sep 08
Journey SXT
This is awful to have to then replace my front brakes at under 32,000 miles after I just replaced my rear brakes at under 25,000 miles. This is waaaaaaaaaaaaaaaayyy to freaking early!!!!!
mlartis
Wheaton, Illinois, USA
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