fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,845 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2009 Dodge Journey:

Unsubscribe any time. We don't sell/share your email.

problem #5

Feb 092011

Journey 4-cyl

  • 12,000 miles
I am concerned about the safety of my vehicle. I have had to replace the brakes 3 times and am going to need to replace them again. I only have 26,000 miles on the vehicle. I know the "sweep" area is insufficient for the weight of my vehicle from what research I have done. I am worried that the brakes might fail with my kids in the car or on the freeway. I know I'm not the only owners to have this problem. It is a persistent problem among Dodge Journey owners.

- Scottsdale, AZ, USA

problem #4

Sep 012010

Journey 6-cyl

  • 17,000 miles
New 2009 Dodge Journey purchased in April 2009. September 2010 I was informed that the front brake pads needed replacement and the front rotors needed resurfacing with only 17000 miles on the car! $250 now today 3/19/2012 I am informed that the rear brake pads need replacement and the rear rotors need resurfacing and the front rotors need to be turned! because Chrysler issued a service bulletin stating the front rotors should not be turned, they should be replaced under the extended warranty (that we barely qualify for because our 3 years is almost up) it is recommended that we just replace the front brake pads again and replace the rotors. Total cost for brake pad/rotor related service #2 $400 with only 28750 miles on the car! so with only 28750 miles on the car both front and rear break pads and rotors have been serviced, the front set twice now!

- Syracuse, UT, USA

problem #3

Dec 182010

Journey 6-cyl

  • 25,149 miles
After only having 25,000 miles, my 2009 Dodge Journey needed to get all new brake pads and rotors. This came on suddenly as my car just began having a grinding sound every time I pressed the breaks. I have two small children and feel that this could have been a dangerous situation. After much research, I have found that there have been many reported incidents of the same occurrence with the 2009 Dodge Journey. After discussions with Chrysler Dodge, I suggested that this be looked into for a recall so that this unsafe situation not occur to another person, possibly ending much worse than my situation did. I am awaiting reimbursement for a portion of the amount paid toward the brakes, and as much as I would like to be fully reimbursed, I am more concerned with the safety of the vehicle and the safey of others.

- Metuchen, NJ, USA

problem #2

Jun 102010


  • 12,000 miles
Front brakes rotors and pads needed to be replaced at 12000 miles, rear brakes pads and rotors replaced at 20000 miles and front brakes needed to be replaced again at same time steering wheel vibrates horribly dealer said needed rear wheel alignment and 2 new tires at 20000 miles had it done brakes still squealing and grinding and dealer says "can't find anything wrong" steering wheel starting to vibrate again at 23000 miles dealer says nothing wrong can't hear squeaks in brakes unbelievable it is ear piercing and they grind intermittently I am sure soon to be grinding continually and then they will tell me I need new brakes again have spent $1200 dollars out of pocket vehicle isn't even paid for yet I have lost faith in Chrysler and don't know what to do can't afford these costly repairs on a car that is basically new I am afraid that one time the brakes will fail completely that is how fast they wear out.

- Macomb, MI, USA

problem #1

Mar 252010


  • 23,074 miles
My first experience was the windshield wipers completely stopping while pouring down rain. I almost rear-ended someone. The wiper motor has been replaced numerous times. My car completely shuts off while I am driving or sometimes just putting my car in reverse. It is currently in the shop again. Plus, my brakes are already gone and the car is only a year old.

- Mooringsport, LA, USA