10.0

really awful
Crashes / Fires:
6 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
76,656 miles

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« Read the previous 20 complaints

problem #47

Jun 072016

Journey

  • 138,503 miles
Let it be noted that after the R03 recall all the following issues started occurring. First incident: Driving about 30mph every light on the dashboard except the engine light illuminated, gauges spun around and back and forth, then stopped all together, the rmp's revved up to 5ooo and the accelerator went to the floor with no action as if the car was off. There was a obviuous loss of power, the car was hesitating like it wanted to stall out, and the vehicle once stopped did not start again until being jumped. Once started, none of the light were on except, oddly now, the engine light which threw codes PO0562 & PO700. The battery read 12.2V on the diagnostic while off then 14.4 when the car was started(after being jumped for 1 minute only). 5 minutes into the drive and boom, the demon took over the car again but now the car would not go pst maybe 7mph, again in accelerator power, no shifting, all power still on in the car, but seems low on power. Once turned off, it would not start but still had power. Again, got jumped, diagnostic, and same codes, alternator fine, battery fine, seems to be getting poor connection. Started 2 days later and loud, unstable idle, won't switch gears seems as if its on but running off of stored power. Dealer now says only code is PO622. Symptoms are seeming to be the tipm all over again. Again, none of this started until I took it to Dodge to have the RO3 recall repaired. The key since also does not register at times, will say "mismatch key" on dashboard, all sensors flash then go away such as (gascap, door ajar, check engine light would ignite with no code, gate, key), wouldn't turn over, frequent :dead battery" then starts without jump few minutes later. Overtime the car will act possessed with all lights on is after hitting a bump, again Chrysler dealer recall department is stating tipm, dewlap will not check that while diagnosing. Help!

- North Las Vegas, NV, USA

problem #46

Mar 112016

Journey

  • 52,379 miles
The contact owns a 2009 Dodge Journey. While driving 30 mph, the vehicle started to smoke. The contact coasted the vehicle over to the side of the road. The vehicle was towed to a dealer the next day, where it was diagnosed that there were a crack in the power unit case that needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,379.

- Staples, MN, USA

problem #45

Dec 312015

Journey

  • 92,200 miles
Car started making whinning noise then gears wouldnt shift, then they would, N when they did they shifted hard making car jump, almost hit a car when I was driving home, as well as a parked car when I tried to park and car jumped real hard again.. definitely not safe car has 92000 miles on it and they say its in warranty 4 lifetime but only by original owner, so I guess im the 3rd owner since I brought from a dealership... please help

- Louisville, KY, USA

problem #44

Nov 292015

Journey

  • 120,000 miles
For several years, the vehicle has been stalling intermittently; at traffic lights, when slowing to use an exit ramp, when trying to pull over for an ambulance, etc.... also it intermittently increases to a high RPM for about 10 seconds or so, then returns to normal. This can occur at a constant speed on a level road. Dealer can not find the issue since no 'trouble' light is on. I see what seems to be a similar issue on an internet search, but have not found any cause. After several trips and several hundred dollars paid to Chrysler dealers, nothing has been found and nothing has been suggested. The stalling in traffic is very troublesome as it may cause injury to my family. For this reason, the recommendation to drive it till something breaks is not acceptable as it may be the occupants that 'break'! the last time it happened for me (both the stalling and the revving) is reported below.

- Fleetwood, PA, USA

problem #43

May 082015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle had a sudden reduction in speed without warning. The vehicle had to be pulled over, turned off, and restarted to reset the computer each time the failure recurred. The lightning bolt warning light randomly flashed and, as the failure progressed, it remained illuminated. The dealer replaced the PCM and the failure recurred within a week. The contact was unable to get the vehicle to start. The vehicle was included in NHTSA campaign number: 14V373000 (air bags and electrical system), but the contact did not receive a notification. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was not available.

- Wyoming, MI, USA

problem #42

Jun 102015

Journey

  • 74,000 miles
The contact owns a 2009 Dodge Journey. The contact noticed that there was an abnormal noise coming from the front of the vehicle. The vehicle was taken to an independent mechanic who replaced the engine mounts, but the failure recurred. The contact also stated that the driver side window opened and closed independently. In addition, the other power windows only functioned manually. On another occasion, the vehicle stalled while depressing the accelerator pedal. The vehicle was taken to an independent mechanic where it was diagnosed that the housing was cracked, the drive shaft going into the transmission hub was misaligned and needed to be replaced as well as the transmission. The contact received NHTSA campaign number: 14V373000 (air bags and electrical system) but the part was not available. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.

- Palm Bay , FL, USA

problem #41

Jul 292015

Journey 6-cyl

  • Automatic transmission
  • 95,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle took numerous attempts to start. Occasionally, the transmission needed to be pulled in order for the vehicle to start. The dealer diagnosed and repaired the vehicle, but the failure recurred. The vehicle was brought to an independent mechanic who diagnosed that the ignition switch sensor was faulty. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,000. MA 10/2 the consumer stated a sensor was replaced on 9/8/15 the vehicle now starts on the first try. Updated 10/08/15

- Bethlehem, GA, USA

problem #40

Jul 142009

Journey

  • 58 miles
The contact owns a 2009 Dodge Journey. While driving approximately 50 mph, the vehicle failed to accelerate. The failure recurred multiple times. The contact also stated that the steering wheel shook while making a right or left turn. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure. The approximate failure mileage was 58.

- Houston, TX, USA

problem #39

Nov 162011

Journey

  • 52,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the engine failed to start. The contact was able to start the vehicle after multiple attempts. The vehicle was taken to an independent mechanic. The transmission was repaired and the key fobs were replaced, but the failure persisted. In addition, the contact stated that while driving 20 mph, another vehicle crashed into the front driver side of the contact's vehicle and the air bags failed to deploy. A police report was filed. The contact sustained knee and lower back injuries that did not require medical attention. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The contact mentioned that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 52,000.

- Jasper, AL, USA

problem #38

Apr 162015

Journey 6-cyl

  • 33,729 miles
The contact owns a 2009 Dodge Journey. While traveling 35 mph, the transmission failed. The contact stated that smoke appeared under the hood and fluid leaked underneath the vehicle. The contact stated that the transmission was repaired previously under an extended warranty. The vehicle was diagnosed the technician verified an isolated oil leak to the power transfer unit, as the case was cracked. The power transfer unit was replaced.. the failure mileage was 33,166. Updated 7/14/15

- Baltimore, MD, USA

problem #37

Mar 092015

Journey 6-cyl

  • 50,000 miles
The transmission when changing to lower speed, clunks.

- Gibsonville, NC, USA

problem #36

Dec 082014

Journey

  • 102,000 miles
The fuel gauge stopped working causing low fuel to flash all the time and the check engine light to stay on. Transmission tries to shift into another level at approx. Speed of 35 to 40 mph causing bucking O resurging motion.

- Jacksonville, FL, USA

problem #35

Nov 102014

Journey 6-cyl

  • 64,000 miles
The output seal on the transfer case failed and was leaking on to the exhaust. Had it replace and it has failed a second time and the dealer informed me that the seal will only be replaced once and after that the whole transfer case has to be replaced.

- Pine Island, MN, USA

problem #34

Sep 012014

Journey

  • 91,000 miles
The contact owns a 2009 Dodge Journey. The vehicle failed to start without warning. On a different occasion, the contact mentioned that the vehicle stalled without warning and restarted after the transmission was shifted into park. Also, the passenger side heat unit failed. The vehicle was towed to a dealer where the technician initially diagnosed that the win module and the pentium intake was defective. The remedy failed to repair the failure. As a result, the technician determined that the transmission range sensor needed to be replaced. The technician diagnosed that the trans range sensor needed to be replaced. The manufacturer stated that the VIN was included in NHTSA campaign number: 11V139000 (electrical system). The vehicle was not repaired. The failure mileage was 91,000.

- Rome, NY, USA

problem #33

Sep 082014

Journey 6-cyl

  • Automatic transmission
  • 77,912 miles
The contact owns a 2009 Dodge Journey. The contact stated while traveling at approximately 40 mph, there was a strong vibration and the vehicle was driving roughly. The contact discovered smoke under the vehicle. The vehicle was towed to the contact's residence where an independent mechanic diagnosed that the transfer case and/or the driveshaft needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 77,912. Updated 11/12/14 updated 11/12/114

- Fayetteville, WV, USA

problem #32

Mar 152014

Journey

  • 90,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving at 65 mph, all of the warning lights flickered and the transmission shifted into a lower gear where it became stuck. The vehicle was towed to the dealer where it was diagnosed that there was no failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.

- Indianapolis, IN, USA

problem #31

Aug 132014

Journey 4-cyl

  • 81,000 miles
While driving along the highway, with cruise control on, the vehicle lost power and decelerated. The etc and traction control lights came on the dash. After pulling to the side of the road the vehicle was restarted. After being restarted the vehicle drove normally. This scenario has happened three times at highway speeds and once during acceleration. Around the same time of onset with the power loss issue the vehicle will not start intermittently. Sometimes it starts after several minutes, sometimes it does not start for several hours.

- Boone, IA, USA

problem #30

Aug 222014

Journey 6-cyl

  • 101,000 miles
I purchased the car in January of 2014 from a used car lot (which I will never do again) and it was sold with transmission leaks. I just found this out after taking the car in for a hole in one of the coolant hoses less than a month ago because it wasn't leaking on the ground. I started hearing a grinding, squeaking and ticking sound that my mechanic couldn't figure out. I just had the breaks done so they are essentially brand new. I had to have the tires replaced because they were worn to the thread. Going up a hill yesterday, I heard a loud noise and then the car wouldn't move. This left me in the middle of the road blocking traffic with 5 children in the car. Turns out there's a cracked transfer case. Sounds like there are many others like me out there having similar problems with this particular year make and model and a recall is in order....again!!!!

- San Francisco, CA, USA

problem #29

Jan 012010

Journey 4-cyl

  • 36,000 miles
Rotors and brakes went out at 36,000 and had to be replaced due to being too small for the vehicle. Of course this was just out side of warranty. Recall was called after we replaced them. Went out again at 45,000 and again at 85,000. I had a knocking noise from under neath and took it in and it was covered under power train. Had to take it in again at 40,000 knocking noise again and luckily it covered under power train. At 45,000 my Journey wouldn't start and just didn't know when it would start 30 minutes to an hour. This has happened several times and was told it was the key ignition control and that they are back logged and couldn't replace it but charged $100 for diagnostic again and have had to take it in again since. At 75,000 I was left stranded due to over heating and had to take it in again and it was the temperature control sensor. Brakes went out again at 95,000 and now at 107,00 the check engine light is on and did a diagnostic and it's the throttle runner control is stuck open and unable to get it in until a week later due to the dealer to busy. I think this has gone on to long with these Dodge Journeys and it's time for some recalls on them. I will never but a Dodge again!

- Ellabell, GA, USA

problem #28

Jul 232013

Journey 6-cyl

  • Automatic transmission
  • 20,854 miles
The contact owns a 2009 Dodge Journey. While driving 40 mph, the vehicle stalled without warning on several occasions. The dealer was unable to diagnose the cause of the failure. The vehicle was not repaired and the manufacturer was notified. The failure mileage was 20,854. Updated 09/05/14 the cosnumer stated the vehicle loses all brakes, dash lights, and steering. Updated 09/11/2014

- Garden Valley, CA, USA

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