10.0

really awful
Crashes / Fires:
11 / 11
Injuries / Deaths:
11 / 0
Average Mileage:
45,858 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2009 Dodge Journey:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #412

Jun 302015

Journey

  • 89,000 miles
The contact owns a 2009 Dodge Journey. While the vehicle was at a stop, the message rkb key was displayed across the instrument panel. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was 89,000.

- Ridgeley , WV, USA

problem #411

Jun 262014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Stigler, OK, USA

problem #410

Jul 292015

Journey 6-cyl

  • Automatic transmission
  • 95,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle took numerous attempts to start. Occasionally, the transmission needed to be pulled in order for the vehicle to start. The dealer diagnosed and repaired the vehicle, but the failure recurred. The vehicle was brought to an independent mechanic who diagnosed that the ignition switch sensor was faulty. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,000. MA 10/2 the consumer stated a sensor was replaced on 9/8/15 the vehicle now starts on the first try. Updated 10/08/15

- Bethlehem, GA, USA

problem #409

Jun 262014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.

- Marion, IN, USA

problem #408

Feb 112015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Horseheads, NY, USA

problem #407

Jul 282015

Journey 6-cyl

  • 115,000 miles
I went to start my vehicle and it failed to start again, the starter kept trying to start by clicking the battery terminal then began smoking and cause the casing to melt, 3rd battery in 3 years. Updated 09/15/15 the consumer stated the key fob fell out of the ignition, while driving, and the vehicle stalled. Updated 09/16/15

- Hillsborough, NJ, USA

problem #406

May 012015

Journey 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2009 Dodge Journey. The contact stated that the notice for NHTSA campaign number: 14V373000 (electrical systems) was received in may of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. Updated 09/21/15 updated 12/13/2017

- Logan, AL, USA

problem #405

Jul 152015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the parts (win module) needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- La Feria, TX, USA

problem #404

Jul 232015

Journey

  • 112,000 miles
Having unexplained starting issues with my Dodge Journey -- I am being told that I need a new tipm to make my car work. However, there are no parts available at any Dodge/Chrysler dealership.

- Bettendorf, IA, USA

problem #403

Apr 302015

Journey

  • 122,000 miles
The contact owns a 2009 Dodge Journey. When the ignition key was turned to the on position, the vehicle failed to start without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the ignition switched needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 122,000.

- Paterson, NJ, USA

problem #402

May 012015

Journey

  • miles
The contact owns a 2009 Dodge Journey. While parked, the vehicle failed to start and the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Corona , CA, USA

problem #401

Jun 142013

Journey

  • 85,000 miles
The contact owns a 2009 Dodge Journey. While driving at 20 mph, the vehicle stalled. The contact was able to restart the vehicle after several attempts. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 85,000.

- Sanger, CA, USA

problem #400

Jul 242014

Journey 6-cyl

  • 53,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start until after several attempts without warning. The failure recurred on several occasions. The vehicle was taken to the dealer. The technician diagnosed that the ignition switch sensor was faulty and needed to be repaired. The vehicle was repaired but the failure persisted. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer was not made aware of the failure. The approximate failure mileage was 53,000. MA 10/23/15 updated 12/06/2017

- Beaver, WV, USA

problem #399

Apr 012015

Journey

  • 67,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the key was difficult to turn over to start the vehicle. In addition, the vehicle stalled several times without warning. The vehicle was towed to the dealer where it remained for approximately two weeks and the technician was unable to replicate the failure. The vehicle was included in NHTSA campaign id number: 14V373000 (electrical system) but was unable to be repaired under the recall remedy due to the part not being available. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,000.

- Beachwood, OH, USA

problem #398

Jun 032015

Journey

  • miles
2009 Dodge Journey. Consumer writes in regards to replacement parts not available to complete wireless ignition node module recall repairs. Recall # 14V373000.

- Centerville, OH, USA

problem #397

Aug 152013

Journey 4-cyl

  • Automatic transmission
  • 80,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the key was difficult to turn over to start the vehicle. After numerous attempts, the vehicle would occasionally start. The key became stuck in the acc mode. The contact had to disconnect the battery to prevent the battery from draining. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part needed was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact may need to have the vehicle towed to the dealer due to the failure. The approximate failure mileage was 80,000. MA 10/6

- Napoleon, MO, USA

problem #396

Jun 072012

Journey

  • 30,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The vehicle was taken to the dealer who was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part needed to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 30,000.

- Dallas, GA, USA

problem #395

Jun 012015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Bronx, NY, USA

problem #394

May 032015

Journey

  • 137,870 miles
The contact owns a 2009 Dodge Journey. While driving approximately 35 mph, the vehicle stalled. The vehicle was towed back to the contacts residence. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 137,870.

- Candor, NC, USA

problem #393

Jun 262014

Journey

  • miles
The contact owns a 2009 Dodge Journey. While driving at approximately 70 mph, the engine stalled without warning. The vehicle was able to restart after ten minutes. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was not available.

- Morrow, GA, USA

Read the next 20 complaints »