The contact owns a 2009 Dodge Journey. The contact received a recall notification for NHTSA campaign number: 14V373000 (electrical system); however, the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Detroit, MI, USA

The vehicle wouldn't start was just making a clicking sound. Had it towed to the dealer and they said it was the battery. Replaced the battery drove home a week later same thing happened vehicle wouldn't start had it towed back to the dealer where is resides now they stated its the tipm module they wanted $1,500 for the parts and labor I just bought this vehicle from them in July 2014. They also stated they didn't know when the part would come in since its on back order.

- Pilesgrove, NJ, USA

My car has been having trouble starting for some time now, which good thing I called the manufacturers and was informed of the recall. Was not informed any other way though." A little concerning" I called them because a couple of months ago my back passenger side door just stopped locking and unlocking. Then so did the back hatch door. It only unlocks after I sit there and either manually unlock it or eventually get it to go by pushing the button a dozen times. I'm worried my daughter is going to get locked in or open the door while the car is moving. Or much worse the airbags are not going to go off if an accident happens because something is obviously wrong with their wiring. Something needs to be done about this before children are the ones getting hurt.

- Key West, FL, USA

We bought this vehicle in April of 2014 with approximately 116,000 miles on it. The day after we bought the vehicle it began not starting and leaving us stranded for minutes to hours at a time. I have six children that regularly ride in this vehicle with me, and it has left us stranded at least once a week (often much more) since we bought it. It has a brand new key fob (bought and programmed by a Dodge dealership when we purchased the vehicle). It has had two starters replaced (one before and one just after we bought it, on the assumption that they had received a bad starter). I have been in a Dodge dealership getting my oil changed, when it wouldn't start for them, and they wouldn't put it on the computer to isolate the issue, because they didn't have time. When we attempt to start the car, all we will get is a click. All of the lights, radio, etc work just fine, but it will not start. Sometimes it takes two or three attempts to start. Sometimes it is well over an hour. We are aware that our vehicle is under recall for a win detent ring, however, all of the dealerships we've spoken with say that they don't have the part and can't give us an estimated time on when it will be available. This is extremely concerning to me, given that the issue could cause my vehicle to shut down while I am driving at high speeds on the highway with my children. We also had new brakes put on when we purchased it (less than 10,000 miles ago), and it already needs new brakes. Please investigate this issue. We can't get a straight answer from Dodge as to what could be the issue. I am concerned over the fact that numerous times we've been stranded in extreme heat, and now we are going into winter where we get extreme cold. It is unsafe. Thank you

- Cosby, MO, USA

The contact owns a 2009 Dodge Journey. The contact stated that the driver side door controls failed to unlock all of the doors. As a result, the contact had to manually unlock the doors. The vehicle was taken to an independent mechanic for diagnostic testing and the harness was adjusted. The contact referenced NHTSA campaign number: 10V658000 (electrical system), but the VIN was excluded from the recall. The manufacturer was not notified. The approximate failure mileage was 97,000.

- Cleveland, OH, USA

The contact owns a 2009 Dodge Journey. The contact stated that the key failed to turn in the ignition, preventing the vehicle from being started. The failure was recurring. The vehicle was towed on several occasions and taken to a dealer but was unable to duplicate the failure. The contact stated that the computer was reprogrammed but the failure persisted. The contact also stated that there was a clicking sound when attempting to start the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was not available.

- Ripley, TN, USA

The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The failure was recurring. The vehicle was towed to a dealer where the failure was unable to be duplicated. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceed a reasonable amount of time for the recall repair. The manufacturer had not been notified. The approximate failure mileage was 145,000.

- Suitland, MD, USA

The contact owns a 2009 Dodge Journey. The contact stated that while driving approximately 40 mph, the vehicle stalled without warning causing the contact to crash into a ditch. The air bags failed to deploy. The police report was filed. The contact sustained a concussion which required medical attention. The failure had occurred on another occasion. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign number: 11V139000 (electrical system) but the contact was not sure if the recall was related to the stalling failure. The manufacturer was notified of the issue. The approximate failure mileage was 100,000.

- Benton , LA, USA

The contact owns a 2009 Dodge Journey. While driving various speeds, the vehicle stalled intermittently without warning. The contact believed that the recall repair for NHTSA campaign number: 14V373000 (electrical system) had exceeded a reasonable amount of time. The dealer stated that the part was not available. The manufacturer was made aware of the delay and declined to provide an alternative remedy. The contact was extremely concerned for her family's safety. The vehicle was not repaired. The failure mileage was 10,000.

- Hialeah, FL, USA

Car will intermittently not start. Does not crank, just a clicking noise. Will start maybe after trying for 5 minutes or half hour later. The computer does not recognize the car did not start according to dealership and mechanic. Computer states operating as designed at this time. Has been happening for several years sporadically before and after July 2013. Cannot find reason. One time happened jumped the car with jumper cables and car started, had battery checked and it was fine. Have a case # 23738720 with Chrysler that was suppose to be sent to case management. Never heard anything back from Chrysler. A Chrysler dealer had car for a day in July 2013 and car started every time all day long. Could not find a problem with the car. This problem of not starting has probably happened at least a dozen times or more over the past few years. When car won't start just keep trying to start and eventually will start. Sometimes only turning the key fob 3 times and it will start, sometimes turning the key fob 20 times or so and then will start. Will not start with electric key start on key fob either.

- Pottstown, PA, USA

The contact owns a 2009 Dodge Journey. While driving 35 mph, the vehicle stalled without warning. After several attempts, the vehicle restarted. The failure occurred ten times. The contact received a recall notice for NHTSA campaign number: 14V373000 (electrical system); however, the part needed for the repair was unavailable. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 65,000.

- Fairview Park, OH, USA

The contact owns a 2009 Dodge Journey. The contact received a recall notification for NHTSA campaign number: 14V373000 (electrical system). The contact stated that the vehicle failed to start after several attempts. While driving 40 mph, the engine stalled without warning. The failure occurred on numerous occasions. The dealer was unable to duplicate the failure. The vehicle was not repaired and the manufacturer was notified. The failure mileage was 25,000.

- Lauderhill, FL, USA

Recalled for L25 win spacer ring installation. With new spacer ring is installed, the win sticks in the "start" position. It is necessary to manually rotate the fob back to "on" to get the running accessories, ie: Electric windows, radio, HVAC; to work. Nothing like creating a problem to fix a minor problem. Dealer says this is normal for this recall solution. Dodge 800-help line of no assistance.

- Columbia, TN, USA

The contact owns a 2009 Dodge Journey. The contact stated that while driving at an unknown speed, the vehicle stalled without warning. The vehicle restarted, however, the failure recurred and the vehicle was towed a dealer. The technician stated the ignition switch needed to be replaced at the owner expense. The vehicle was not repaired. The contact received a notification for recall NHTSA recall campaign id number: 14V373000 (electrical system) which was an expansion for NHTSA recall campaign id number: 11V13000 (electrical system). The manufacturer was notified of the defect. The failure mileage was 130,000.

- Walterboro, SC, USA

The contact owns a 2009 Dodge Journey. The contact stated that while driving at 65 mph, all of the warning lights flickered and the transmission shifted into a lower gear where it became stuck. The vehicle was towed to the dealer where it was diagnosed that there was no failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.

- Indianapolis, IN, USA

The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start and made an abnormal noise before stalling. The dealer stated that the digital panel failed. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 1,000. Updated 10/24/2014 updated 7/14/2015

- Pueblo West, CO, USA

The contact owns a 2009 Dodge Journey. While driving 70 mph, the headlights and windshield wipers were activated at the same time and caused all the lights on the vehicle to shut off. The failure occurred several times. The dealer was unable to duplicate the failure. The vehicle was not repaired and the manufacturer was not notified. The failure mileage was unavailable. Updated 10/29/14 the consumer stated the driver's side caliper locked up or froze. It destroyed the rotor and caliper. The brakes had under 25,000 miles on the brakes. Updated 4/22/2015

- Augusta, WI, USA

Car refuses to start, insert fob car just clicks but will not turn over, sometimes doors won't open. Replaced battery in winter, 2 starters this summer (within one week), new batteries in fob, green wire to starter cleaned, took out fob and locked doors and unlocked doors (one site suggested they thought it might have to do with anti theft device), tried tapping/wiggling the gear shift (as suggested on another site), have tried all dealership and internet suggestions). I ask if it was a defected fob and was told "no". have been stranded in extreme heat for 30 minutes and longer, stranded in very cold weather (thank god my daughter was at the same store I was at, in her Honda). Dealership stated it would cost a lot to try to find issue, this is not a consumer issue but Chrysler issue. Chrysler is aware so it should not be my dollar that finds their defect. (one site suggested the power integrated distribution module RL692302-ae - $1K to correct.). surprised there isn't already a recall for this issue since there are numerous reported from other owners. Afraid to drive car, don't know if it will just stop running while driving down the road, don't know if I will get stranded for hours. Took in for L25 recall and dealership stated that wasn't the issue. Fine still wanted the recall corrected. Safety hazard especially if it turns out to be electrical, might cause a fire. Need help!!!!!

- Louisville, KY, USA

On many different occasions when going to start the car the lights, radio etc all worked but the vehicle would not start. This would happen periodically then more frequent as time went on. After replacing the battery the vehicle continued to have this problem. At one point I became stranded in a parking lot with my two small children in the car because again the car would not start. After taking the vehicle to the dealership for repairs a module was thought to be the problem and was replaced. Three days later I became stranded again at a gas station again with my two small children because the vehicle would not start. My car was again taken back to the dealership. I was soon informed that they could not find the problem and had contacted Chrysler. Chrysler had suggested replacing the starter. After researching this issue I have found that this is not an isolated problem. I find that this is a safety problem do to the unpredictable no start problem. Leaving the vehicle occupants stranded.

- Arcade, NY, USA

This isn't the first time this has happened, we think there is something wrong with the ignition. I've replaced the starter, battery and got a tranny all within a year. The car will not start but I have power, the radio and lights come on, I have to let it sit for a minute retry it and hope it works. I'll be calling the dealership and see what they can do, but this is an 09 Journey nothing major should be going on.

- Hopkins, MN, USA