10.0

really awful
Crashes / Fires:
11 / 11
Injuries / Deaths:
11 / 0
Average Mileage:
45,858 miles

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« Read the previous 20 complaints

problem #552

Jun 292015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cape Girardau, MO, USA

problem #551

Jan 092016

Journey 4-cyl

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/13/16

- Lincoln, NE, USA

problem #550

Dec 082013

Journey

  • 86,850 miles
Tipm issue had to be replaced. Vehicle kept accelerating and wipers would run extremely fast.

- Indianapolis, IN, USA

problem #549

Jun 012015

Journey 4-cyl

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect....updated 03-10-16

- Naples, FL, USA

problem #548

Jun 262014

Journey 4-cyl

  • 0 miles
Takata recall. The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 ( air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect......updated 02/10/16 updated 02/11/16.

- Palmdale, CA, USA

problem #547

Sep 152015

Journey

  • 88,500 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving at approximately 60 mph, the vehicle stalled without warning. The contact shifted the vehicle into neutral and restarted the vehicle. The failure recurred on several occasions while driving at various speeds. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 88,500. Parts distribution disconnect.

- Berea, OH, USA

problem #546

Sep 212015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Hubert, NC, USA

problem #545

Sep 012015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Sahuarita, AZ, USA

problem #544

May 162015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Dover, NJ, USA

problem #543

Jul 082015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 03/15/16

- Lake Charles, LA, USA

problem #542

Apr 102015

Journey 4-cyl

  • Automatic transmission
  • 50 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle would not start after repeated attempts. The vehicle was finally able to start after several attempts. While utilizing the key to drive the vehicle, the vehicle would go into accessory mode and stall. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 50....updated 02/02/16 the consumer stated also had to have the heater core replace.

- Lake In The Hills, IL, USA

problem #541

Sep 072015

Journey 6-cyl

  • 90,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle would turn itself off independently when the push start was used. In addition, the vehicle took numerous attempts to start when using the key. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000. Parts distribution disconnect. Updated 04/14/16

- Toms River, NJ, USA

problem #540

Sep 092015

Journey 6-cyl

  • miles
The contact owns a 2009 Dodge Journey. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/04/16 the consumer stated the problem was resolved. Updated 04/05/16.

- East Galesburg, IL, USA

problem #539

Jun 012015

Journey

  • miles
In June 2015 I took car to freedom Dodge to have wireless ignition node replaced per the recall. Freedom Dodge claimed they didn't have the parts and wouldn't know until it came in. Furthermore they said they couldn't order the part. Freedom Dodge said they would call when the parts came in. It has now been six months and they have never called to tell us if the part is in. I called several times to check and they claim they haven't received the parts.

- Lexington, KY, USA

problem #538

May 162015

Journey 6-cyl

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving at an unknown speed, the vehicle stalled without warning. The vehicle was restarted after several attempts. The contact stated that the failure recurred multiple times. The vehicle was taken to the dealer where the technician informed the contact to remove everything from the key ring but the failure recurred. The contact later received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and was not able to receive the recall repair due to the part being unavailable for an extended period of time. The manufacturer was notified of the failure and was unable to provide a reasonable time frame to when the part would be provided to the dealer. The failure mileage was not available. Parts distribution disconnect. Updated 04/08/16

- Morris Plains, NJ, USA

problem #537

Dec 312015

Journey

  • miles
Re ignition recall. Unable to have the ignition repaired by hernnstein motors in waverly Ohio, due to the company saying they cannot get the repair parts needed. The recall notice was May 16 2015. They cannot honor repeated requests.

- Beaver, OH, USA

problem #536

Dec 212015

Journey

  • 161,952 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving approximately 65 mph, the vehicle stalled. The contact maneuvered to the side of the road. The vehicle was towed to the dealer. The vehicle was repaired however, the diagnosis was unknown. The vehicle failure recurred. In addition, the contact stated that the vehicle failed to start. The contact stated that an unknown warning indicator illuminated at all times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 161,952.

- River Rouge, MI, USA

problem #535

Jul 132015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received a recall notification for NHTSA campaign number: 14V373000 (electrical system). The part needed for the repair was unavailable. The manufacturer was not notified of the issue. The contact stated that the vehicle failed to start for the past two weeks. The failure mileage was unknown.

- Wheatridge, CO, USA

problem #534

Dec 212015

Journey

  • miles
Takata recall - this recall has been out since June 2015, it is now December 2015 and I still cannot get the repairs made as I am continuously told the parts are on "back order". my car does not start half of the time and is not being fixed!!!

- Farwell, MI, USA

problem #533

May 202014

Journey

  • miles
The ignition reads bad key and won't start. The tire stems corrode and break off. The calipers are defective which cause the breaks, tires and rotors to wear. This vehicle has too many defects and should have been recalled years ago.

- Adelphi, MD, USA

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