pretty bad
Typical Repair Cost:
No data
Average Mileage:
44,350 miles
Total Complaints:
7 complaints

Most common solutions:

  1. not sure (5 reports)
  2. response modulator replaced (1 reports)
  3. took in for recall on power inverter (1 reports)
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This problem may be covered under warranty. Ask your Dodge dealer.

problem #7

Jun 272016

Journey A7DV 2.4L

  • Automatic transmission
  • 69,000 miles

Car lost all electrical power, engine died (with associated loss of power steering, power brakes, etc.) while in traffic, fortunately was able to stop safely and restart.

- chrisut, Kearns, UT, USA

problem #6

Mar 042015

Journey S 2.4L

  • Automatic transmission
  • 110,000 miles

Rear door window sometimes works and sometimes not. Usually quits while all the way down. Engine sometimes quits and sometimes goes into a reduced power mode. Could sometimes be started without a key. Recalls fixed for about 1 hour then started dying again.

- jtg1one, MO - Oran, MO, USA

problem #5

Sep 122014

Journey V4

  • Automatic transmission
  • 40,000 miles

I've been having problems with my car not starting. I bought a new battery and that wasn't it. It still wouldn't start every time. Two days later I got the ignition recall. I called and made an appointment on Friday and took it on Monday to be fixed. Before I got to work in my borrowed car they called from the dealership to say they don't have the part and it could be months before they do. I called back and asked about a rental because the car is unreliable and they said call Chrysler. Pretty poor customer service. Don't go to Genesee Valley Chrysler in Avon.

- mary kay, Rush, NY, USA

problem #4

Aug 152009

Journey V6

  • Automatic transmission
  • 18,484 miles

take note,took car in for recall on power inverter at this time reported electrical failure occurred twice, they replaced inverter said they couldn't find any reason for other problem experienced.this was and is dangerous problem,was raining when lost all electrical in car ,didn't have wipers signals lights ,couldn't open doors,very scary situation.

- Debra S., Ruther Glen, VA, USA

problem #3

Sep 152010


  • Automatic transmission
  • 25,000 miles

My 2009 Journey has been having electrical problems. All of the dash light indicators come on, the gas gauge, speedometer and digital indicators go to zero or dashes, its beeps like when the gas light comes on, and the windshield wipers come on. The radio is out and the turn signals don't work. It continues a cycle of beep, windshield wipers, then silence. It cycles again, over and over...then just stops and everything returns to normal. Of course, the dealer (who has had it three times now for this) can't duplicate the problem. I videotaped the episode on my cell phone and showed it to them. No codes come up. I have had the wiring harness replaced twice now due to a separate air conditioner issue. Any ideas at all????

Update from Feb 7, 2011: The issue ended up being a loose wire behind the radio. After 6 months of being jerked around by one dealership, another one found it in less than 3 hours. Good luck!!!

- mersh75, Crawfordsville, IN, USA

problem #2

Apr 122010

Journey SXT V6

  • Automatic transmission
  • 20,000 miles

Car has had 2 wiring harnesses put in it and 2 power control modules. Shuts off while we are driving, windows come down by themselves with vehicle off and no one around. Car has locked itself with keys in the console. You can start the car and drive it with nothing else working. No heat, lights or radio. There are no codes that come up so, of course, if they cant duplicate the problem, it must not be happening. So frustrating!

- Lori H., Westover, PA, USA

problem #1

Mar 222010

Journey V6

  • Automatic transmission
  • 27,800 miles

just got car from dealer on sat 3/20/10 who replaced all brakes and rotors(previous complaint) 3/22/10 while driving electrical system shut down. window wouldn't go up or down, turn signals didn't work ,head light and tail light out and brake lights out. and windshield wipers, air,heat and radio out. very scary. took vehicle 3/23/10 to another dealer and response modulator was replaced. which mechanic explained was connected to the ignition. I took vehicle to a different dealer this time and warranty covered it. what's next I wonder.

- provenzano, Leesburg, FL, USA