10.0
really awful- Crashes / Fires:
- 21 / 1
- Injuries / Deaths:
- 21 / 0
- Average Mileage:
- 31,025 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
2009 Dodge Journey. Consumer writes in regards to wireless ignition recall notice issues. The consumer has been unsuccessful at getting the recall work done. The dealer will not return his call. Recall # 14V373000.
- San Antonio, TX, USA
The contact owns a 2009 Dodge Journey. The contact stated while driving approximately 60 mph, the vehicle stalled without warning. After restarting, the vehicle resumed normally. The failure recurred numerous times. The contact referenced NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 10.
- Madison, FL, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure...updated 05-26-15 the consumer stated it had been nearly 8 months and the part necessary to perform the recall had not been made available. Updated 6/30/2015
- Capecoral, FL, USA
The contact owns a 2009 Dodge Journey. While driving various speeds, the contact heard an abnormal noise when the brake pedal was depressed. The failure occurred on multiple occasions. The contact also stated that the brakes failed to stop the vehicle immediately when the brake pedal was depressed. The vehicle was taken to the dealer where it was diagnosed that the brakes and the rotors needed to be replaced. The vehicle was repaired however, after a short period of time the failure recurred multiple times. Additionally, the tires were replaced multiple times due to the continuous failures. The contact received NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the parts were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was notified of the failure. The approximate failure mileage was 17,000.
- Land O Lakes, FL, USA
The contact owns a 2009 Dodge Journey. While driving approximately 30 mph, the engine stalled without warning. The vehicle restarted and resumed normal operation. The failure recurred numerous times. The contact was made aware of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed was unavailable to perform the repair. The manufacturer was notified. The approximate failure mileage was 5,600. Updated. 6/9/15 the consumer stated he received are recall 10 months ago. However, the parts were not available. Updated 07/02/15
- Syracuse, NY, USA
The contact owns a 2009 Dodge Journey. The contact received a notification for NHTSA campaign number: 14V373000 (air bags, electrical system); however, the vehicle was unable to be serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Raleigh, NC, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 4/21/15
- Palatine, IL, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a failure.
- Wilmington, DE, USA
The contact owns a 2009 Dodge Journey. The contact received NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time. The contact had not experienced a failure.
- Castrol, CA, USA
2009 Dodge Journey. Consumer writes in regards to wireless ignition node module detents recall notice issue. The consumer received a recall 14V373000 last summer, and is waiting for a follow-up notice. The dealer informed the consumer, the parts were not available. Updated 11/24/15.
- Titusville, FL, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 5/5/15 updated 05/12/15
- Lake Ronkonkoma, NY, USA
The contact owns a 2009 Dodge Journey. While driving approximately 5 mph over a pothole, the vehicle stalled without warning. The failure occurred on several occasions. The vehicle was able to restart. The contact received notification on NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000. The VIN was unavailable.
- Seward, PA, USA
The contact owns a 2009 Dodge Journey. The contact stated that while driving 55 mph, the vehicle stalled without warning. The vehicle veered to the left side of the road into terrain. The vehicle then rolled over multiple times until coming to a stop in a water drain ditch. The air bags failed to deploy. The contact and her daughter sustained injuries that required medical attention. The driver's right side of the face was severely bruised and neck and spine trauma was sustained. The contact needed an mri on the wrist, arm, neck, and lower lumbar area to further diagnose the extent of her injuries. The contact's daughter had a knot on her forehead and was treated for a possible concussion. A police report was filed. The vehicle was affected by NHTSA campaign number: 14V373000 (air bags, electrical system); however, the dealer stated that the parts needed were not available. The vehicle was taken in for diagnostic testing. The vehicle was destroyed. The failure mileage was 75,000.
- Norman, OK, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.
- Springfield, MA, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Maytown, PA, USA
The contact owns a 2009 Dodge Journey. The contact stated that when attempting to turn off the vehicle, the key became stuck in the ignition. The vehicle was not diagnosed or repaired. The contact received NHTSA campaign number: 14V373000 (air bags, electrical system). The manufacturer was not made aware of the failure. The failure mileage was 80,000.
- Dorchester, MA, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- San Antonio , TX, USA
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle stalled. The failure occurred on three occasions. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The VIN was not available. The failure mileage was unknown.
- Bronx, NY, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact was concerned for their safety. The contact had not experienced a failure.
- Dayton, TX, USA
- Cape May Court House , NJ, USA