10.0

really awful
Crashes / Fires:
18 / 1
Injuries / Deaths:
19 / 0
Average Mileage:
27,311 miles

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« Read the previous 20 complaints

problem #26

Jan 052015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle stalled. The failure occurred on three occasions. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The VIN was not available. The failure mileage was unknown.

- Bronx, NY, USA

problem #25

Jun 242014

Journey

  • 0 miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact was concerned for their safety. The contact had not experienced a failure.

- Dayton, TX, USA

problem #24

Aug 112014

Journey

  • 50,000 miles
The contact owns a 2009 Dodge Journey. While driving approximately 15 mph, the air bag warning indicator illuminated. The failure recurred on multiple occasions. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The approximate failure mileage was 50,000.

- Refugio, TX, USA

problem #23

Sep 112014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made of aware of failure. The contact had not experience a failure.

- Maccob, MI, USA

problem #22

Oct 142014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Simpsonville, SC, USA

problem #21

Jan 212015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Cincinnati, OH, USA

problem #20

Jan 072015

Journey

  • miles
TL-the contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Djr updated 3/4/15

- Devils Lake, ND, USA

problem #19

Dec 132014

Journey

  • 125,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that another vehicle crashed into the rear of the vehicle. The air bags failed to deploy. A police report was filed. The contact sustained minor injuries to the chest and hands that did not require medical attention. The vehicle was deemed totaled. The manufacturer was not made aware of the failure. The failure mileage was 125,000.

- St Louis, MO, USA

problem #18

Dec 042014

Journey 6-cyl

  • miles
In 10/14 I received recall #L25/NHTSA 14V-373. On 11/5/14 I called my dealer and was told "no parts available". "no schedule". the same day I called Chrysler recall assist. Center 1-800-853 and was told. "no parts available or schedule available. On 12/4/14 called antioch Chrysler/Dodge. "bring the car in for diagnosis. I wasted 1 hr! "no parts avail. Or scheduled! when you receive notice from Chrysler that parts are available, call dealer for appointment." According to the recall, there is danger in driving this vehicle. "engine shut off and passive restraint systems would also shut off. How can Chrysler not have a schedule for parts availability. Do I assume that they haven't been ordered, or if so, were ordered from an incompetent manufacturer" why recall at all"

- Antioch, CA, USA

problem #17

Nov 232014

Journey

  • 90,200 miles
The contact owns a 2009 Dodge Journey. The contact stated that while stopped at a traffic light, another vehicle crashed into the rear end of the contact's vehicle. As a result, the airbags partially deployed. There were no injuries. A police report was filed. The vehicle was not diagnosed or repaired. The contact was made aware of recall NHTSA campaign number: 10V658000 (electrical system). The manufacturer was not notified of the failure. The approximate failure mileage was 90,200.

- Louiville, KY, USA

problem #16

Oct 242014

Journey

  • 100,000 miles
The contact owned a 2009 Dodge Journey. While driving approximately 55 mph, the vehicle stalled without warning. As a result, the contact lost control of the vehicle, swerved into the next lane, and crashed into a tractor trailer. The air bags failed to deploy. It was unknown if a police report was filed and if any injuries were reported. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 100,000.

- Chattanooga, TN, USA

problem #15

Nov 022013

Journey 4-cyl

  • miles
2009 Dodge Journey. Consumer stated that the air bags did not deploy in a car accident. The consumer stated he was rear ended, which caused him to hit a large truck in front of him.

- Los Angeles, CA, USA

problem #14

Jan 012014

Journey 6-cyl

  • 85,000 miles
There is something wrong with the air bag system or the air bag sensor. The air bag light has been lit since around the beginning of this year.

- Lansing, MI, USA

problem #13

Mar 032014

Journey

  • 100,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving approximately 40 mph, the vehicle stalled without warning causing the contact to crash into a ditch. The air bags failed to deploy. The police report was filed. The contact sustained a concussion which required medical attention. The failure had occurred on another occasion. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign number: 11V139000 (electrical system) but the contact was not sure if the recall was related to the stalling failure. The manufacturer was notified of the issue. The approximate failure mileage was 100,000.

- Benton , LA, USA

problem #12

Jul 102013

Journey

  • 85,000 miles
I opened up the drives door with the engine running, the air bag light came on. I turned the engine off and restarted the engine and air bag did not come back on. Every since the air bag lot comes on from time to time but if you cycle the key, it goes off.

- Saint Clair, MI, USA

problem #11

Jul 012014

Journey 6-cyl

  • miles
The orc module went out that controls the safety features of my vehicle. For example, air bags and seat belts.

- Indianapolis, IN, USA

problem #10

May 302014

Journey

  • 130,000 miles
While sitting parked in a parking space with no other cars or people around; the front air bags deployed. Thankfully no one was in the car, the ignition was off, and the keys were in my hand. Car has been at Chrysler dealership since that day. Said it would take a couple of weeks. Making me wonder if they have discovered a larger issue (Jeep Liberty).

- Cumming , GA, USA

problem #9

Jul 102014

Journey 6-cyl

  • 62,082 miles
While driving vehicle airbag came on. After scann appears the O.R.C. module is defected. Vehicle was taken to napleton South orlando and was inform that it have to be replace at my own expense. I search technicall bulletins and apparently vehicles for that same year had a recall for the same problem. I would like to find out if the recall made by Chrysler/Dodge includes mine. There are many recalls for different reasons for that same reason to similar vehicles of the same year and those parts were use on them is mine included in one of those recalls.

- Kissiimmee, FL, USA

problem #8

Apr 112013

Journey 4-cyl

  • 51,000 miles
My 09 Dodge Journey would fail to start on multiple occasions since owning the vehicle. It would make a clicking noise and take several tries to get it to start. The dash lights would also fail to come on while trying to start it. I would also have to wait 1 or more hours til I could get it to start. I have put in a new alternator and starter in it. Finally on July 3rd 2014 it quit starting altogether, stranding me at work. I have also had a few incidents when the air bag light would come on, after a few minutes it would go back off. I have called a few Dodge dealers in my area and they claim to be aware of the issue and said it was either my key or a win module. If they are aware of this issue why is there no recalls on it. I have done research on my vehicle only to find out I am among thousands of people with the same issue.

- Hammond, IN, USA

problem #7

Jun 132011

Journey

  • 38,000 miles
The contact owns a 2009 Dodge Journey. The contact stated while driving at an unknown speed, the air bag warning light illuminated. The contact mentioned that the vehicle was exhibiting the failure specified on NHTSA campaign number: 10V658000 (electrical system). However, the VIN was not included. The contact mentioned the failure would happen intermittently. The vehicle was not taken to a dealer. The manufacturer was made aware of the failure. The failure mileage was 38,000 and the current mileage was 56,000.

- Navarre, OH, USA

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