10.0

really awful
Crashes / Fires:
18 / 1
Injuries / Deaths:
19 / 0
Average Mileage:
27,311 miles

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« Read the previous 20 complaints

problem #206

Aug 232016

Journey

  • 113,609 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving at approximately 50 mph, the left and right turn signals and the horn failed to operate when activated. In addition, the windshield wipers operated independently and the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system). The failure mileage was 113,609.

- Longs, SC, USA

problem #205

Aug 162016

Journey

  • 110,000 miles
The contact owns a 2009 Dodge Journey. While driving 30 mph, the occupant restraint control warning light illuminated. The vehicle was not diagnosed nor repaired. The contact did not receive a NHTSA campaign letter. The contact purchased the vehicle two months prior to the failure. The VIN was included in NHTSA campaign number: 16V047000 (air bags). The part to do the repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was 110,000. VIN tool confirms parts not available.

- Houston, TX, USA

problem #204

Mar 092016

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that the air bag warning light illuminated. The contact mentioned that the vehicle was included in NHTSA campaign number: 16V047000 (air bags); however, the parts needed for the repairs were not available. The vehicle was taken to the dealer. The technician confirmed that the failure was due to the recall failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.

- Virginia Beach, VA, USA

problem #203

Aug 092016

Journey

  • 140,000 miles
The contact owned a 2009 Dodge Journey. While accelerating from a stop at 25 mph, the contact crashed into another vehicle that ran a red light. The air bags failed to deploy. A police report was filed and no injuries were reported. The vehicle was towed to the contact's residence and was deemed destroyed. The contact also received notification of NHTSA campaign number: 16V047000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 140,000. VIN tool confirms parts not available. The VIN was not available.

- Phoenix, AZ, USA

problem #202

Feb 012016

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 11/08/16

- Bowie, MD, USA

problem #201

Jul 292016

Journey

  • miles
Takata recall. The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign numbers: 14V373000 (electrical system, air bags) and 16V047000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available respectively.

- Conroe, TX, USA

problem #200

Jun 012015

Journey

  • miles
Dodge recall R03. We have been waiting over a year for the cullman, al Dodge dealership to perform the recall work for recall R03. Dodge site shows that parts are available but we have still not heard back from cullman Chrysler Dodge. We were put on their waiting list over a year ago.

- Hanceville, AL, USA

problem #199

Jul 092015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Henrico, VA, USA

problem #198

Jul 182016

Journey 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 09/23/16 updated 10/05/16.

- Wolctt, CT, USA

problem #197

Jun 012016

Journey

  • miles
The contact owns a 2009 Dodge Journey. While driving various speeds, the air bag warning light illuminated continuously. The vehicle was taken to an independent mechanic where it was diagnosed that the air bag needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Springfield, MA, USA

problem #196

Jan 192016

Journey

  • 119,000 miles
The contact owned a 2009 Dodge Journey. While making a left turn at 20 mph, another vehicle crashed into the rear of the contact's vehicle. As a result, the contact's vehicle fishtailed and crashed into another vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the left elbow and knee that required medical attention. The contact received notification of NHTSA campaign number: 16V047000 (air bags) after the failure occurred. The vehicle was destroyed and towed. The manufacturer was not notified of the failure. The failure mileage was approximately 119,000.

- Pheonix, AZ, USA

problem #195

Jun 282016

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received a recall notification for the air bags; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The NHTSA campaign number was not provided. The contact had not experienced a failure.

- Tomah, WI, USA

problem #194

Mar 022016

Journey

  • 75,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the air bag warning indicator remained illuminated. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 75,000. VIN tool confirms parts not available.

- Orlando, FL, USA

problem #193

Mar 102016

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that the VIN was included in NHTSA campaign numbers: 14V373000 (air bags and electrical system) and 10V658000 (electrical system). The contact called the dealer, but the part was not available within a reasonable time frame. The contact was unable to schedule an appointment and determine when the vehicle would be repaired. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Blue Ash, OH, USA

problem #192

May 162015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Greenlawn, NY, USA

problem #191

Mar 152016

Journey 6-cyl

  • Automatic transmission
  • 135,000 miles
The contact owns a 2009 Dodge Journey. When starting the vehicle, the stability control, ABS, and emergency brake lights illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V047000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 135,000. VIN tool confirms parts not available. Updated 07/26/16 the consumer stated on two separate occasions, the brakes brought the vehicle to an abrupt stop. Updated 08/02/16.

- Longwood, FL, USA

problem #190

Dec 102015

Journey

  • miles
Takata recall. The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign numbers: 16V047000 (air bags) and 14V373000 (air bags and electrical system). The parts were not available in a reasonable time frame to receive the repairs from the dealer. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

- Johns Island, SC, USA

problem #189

May 162016

Journey

  • miles
Takata recall. The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mountain Home, ID, USA

problem #188

Apr 012016

Journey 6-cyl

  • miles
2009 Dodge Journey. Consumer writes in regards to parts still not available to repair occupant restraint control module recall notice.

- Plum, PA, USA

problem #187

Apr 072014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received a recall notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced the failure. Parts distribution disconnect.

- Grand Junction, CO, USA

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