10.0

really awful
Crashes / Fires:
18 / 1
Injuries / Deaths:
19 / 0
Average Mileage:
27,311 miles

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« Read the previous 20 complaints

problem #126

Oct 082015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Denver, CO, USA

problem #125

Oct 072015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Plains, PA, USA

problem #124

Sep 232015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Rock Falls, IL, USA

problem #123

Oct 052015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V313000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Lancaster, PA, USA

problem #122

Sep 292015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Burgaw, NC, USA

problem #121

Jan 042013

Journey 6-cyl

  • Automatic transmission
  • 51,000 miles
The contact owns a 2009 Dodge Journey. Upon starting the vehicle, it stalled and was unable to restart. The contact stated that the engine and windshield wipers failed, and the instrument panel lighting illuminated continuously. This was a recurring failure. The dealer advised the contact to bring the vehicle in for repair. The manufacturer was not notified. The approximate failure mileage was 71,000. On January 4, 2013, another vehicle crashed into the rear of the contact's vehicle. The contact's vehicle spun around, became airborne, and landed upright. The air bags failed to deploy. A police report was filed. The contact sustained injuries to left shoulder and had to wear a brace. The contact sought medical attention. The vehicle was taken to an independent mechanic, but was not repaired. The manufacturer was not notified of the failure. The failure mileage was 51,000. Updated 02/10/16; updated 04/06/18

- Brunswick, GA, USA

problem #120

Jul 262014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Horse Cave, KY, USA

problem #119

Jun 012015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Tehachapi, CA, USA

problem #118

May 162015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle stalled and the service engine warning light illuminated. The failure occurred several times. The vehicle was taken to a dealer where the failure was unable to be determined. The vehicle was taken back to the dealer who replaced the win module four times and the failure recurred. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) but the part was not available. The manufacturer was notified of the failure. The failure mileage was not available.

- Dalzell, SC, USA

problem #117

Sep 172015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Lima, OH, USA

problem #116

Sep 162015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Lindenwold, NJ, USA

problem #115

May 122015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to do the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.

- Pittsburg, PA, USA

problem #114

Sep 112015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Bloomington , IN, USA

problem #113

May 202015

Journey

  • miles
The contact owns a 2009 Dodge Journey. While parked, the vehicle was unable to start. The contact mentioned that it took multiple attempts to start the vehicle. In addition, various electrical functions failed when the front driver side door was opened. The failure recurred intermittently. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown.

- Plant City, FL, USA

problem #112

Aug 312015

Journey 6-cyl

  • Automatic transmission
  • 62,052 miles
The contact owns a 2009 Dodge Journey. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. MA 10/19/15 the vehicle was repaired. Updated 3/21/2016 updated 05/16/16.

- North Tonawanda, NY, USA

problem #111

Jul 012015

Journey 6-cyl

  • miles
2009 Dodge Journey. Consumer writes in regards to parts not available to complete wireless ignition node module recall notice. Recall # 14V373000.

- Waynesboro, VA, USA

problem #110

Apr 302014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The contact had not experienced a failure.

- Wichita, KS, USA

problem #109

Jul 012015

Journey

  • 90,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacture was made aware of the failure. The approximate failure mileage was 90,000.

- Beaumont, TX, USA

problem #108

May 162015

Journey

  • 100,000 miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The contact reached out to the dealer and manufacturer to schedule an appointment. They both stated that the parts were not available. The contact stated that on several occasions, the vehicle would shutter and all the warning lights flickered. The manufacturer was made aware of the failure. The contact was placed in a waiting list. The vehicle was not repaired. The failure mileage was 100,000.

- Tulsa, OK, USA

problem #107

Jun 282014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Upton, KY, USA

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