10.0
really awful- Crashes / Fires:
- 21 / 1
- Injuries / Deaths:
- 21 / 0
- Average Mileage:
- 31,025 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Maddock, ND, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14373000 (electrical system, air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable about of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Littles, PA, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Pafftown, NC, USA
The contact owns a 2009 Dodge Journey. The contact stated that while driving at various speeds, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 144,000.
- Appalachia, VA, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
- Winston, NM, USA
We are very concerned, my wife nothing in the car with the child every day, and the Dodge homestead in Florida does not answer, not forbik you run the air bag, or, nor the electrical system, you will block placed, god forbid pass an accident.
- Homestead, FL, USA
The contact owns a 2009 Dodge Journey. While driving 35 mph, the vehicle was crashed. The details of the crash were unavailable. The air bags did not deploy. There were injuries to the contact's knees and lower back that required medical attention. A police report was filed. The vehicle was repaired, but the details were not available. The manufacturer was made aware of the failure. The failure mileage was 51,000.
- Jasper, AL, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact did not experience a failure. Parts distribution disconnect.
- Roxboro, NC, USA
The contact owns a 2009 Dodge Journey. The contact received notification NHTSA campaign number: 14V373000 (electrical system, air bags) however the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact did not experience a failure. Parts distribution disconnect.
- Roxboro, NC, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Part distribution disconnect.
- Melford, OH, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Westchester, OH, USA
The contact owns a 2009 Dodge Journey. While driving approximately 40 mph, the vehicle shut off. The failure recurred multiple times intermittently. The vehicle was taken to a dealer for diagnostic testing. The mechanic replaced the ignition switch, but the failure persisted. The vehicle was not repaired. The contact also stated that the air bag warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was notified that the VIN was not included in NHTSA campaign number: 14V373000 (air bags, electrical system). The approximate failure mileage was 60,000.
- Redford Township, MI, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Danville, CA, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. One dealer stated the contact was first on the list and another dealer provided no disclosure as to what number the contact was placed on the waiting list. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Updated 1/12/16
- Bridger, MT, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Update 01/15/16 MA updated 01/27/16.
- Granger, IN, USA
The contact owns a 2009 Dodge Journey. The contact stated that the air bag warning light flashed and then randomly remained illuminated. The vehicle was taken to a mechanic who inspected the vehicle and provided a diagnostic trouble code. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign numbers: 14V373000 (air bags and electrical system) and 09V118000 (air bags and electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 143,000.
- East Falmouth, MA, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Sharpsville, IN, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Denver, CO, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Plains, PA, USA
- Pitusville, FL, USA