really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
28,942 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2009 Dodge Journey:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #8

Jun 102010


  • 12,000 miles
Front brakes rotors and pads needed to be replaced at 12000 miles, rear brakes pads and rotors replaced at 20000 miles and front brakes needed to be replaced again at same time steering wheel vibrates horribly dealer said needed rear wheel alignment and 2 new tires at 20000 miles had it done brakes still squealing and grinding and dealer says "can't find anything wrong" steering wheel starting to vibrate again at 23000 miles dealer says nothing wrong can't hear squeaks in brakes unbelievable it is ear piercing and they grind intermittently I am sure soon to be grinding continually and then they will tell me I need new brakes again have spent $1200 dollars out of pocket vehicle isn't even paid for yet I have lost faith in Chrysler and don't know what to do can't afford these costly repairs on a car that is basically new I am afraid that one time the brakes will fail completely that is how fast they wear out.

- Macomb, MI, USA

problem #7

Aug 182010


  • 12,000 miles
Front brake pads and rotors needed to be replaced at 12K miles on our 2009 Dodge Journey. Now we just had all brake lights go out. We took it to our mechanic and they found only 1 bulb bad. After the 1 bulb was replaced, all lights started working again. Why would they put these bulbs in series rather than parallel so that only the bad bulb would be out rather than all? that is a big a safety problem in my opinion. Also one tire now has a bulge in the sidewall and needs replaced. The vehicle has about 15K miles.

- Rio Rancho, NM, USA

problem #6

Mar 182010


  • 36,666 miles
Brakes, tires and electrical system. I have to get new tires already and I only have 36,000 miles on the car. I have had to change the brakes front and back 3 times already. I am about to have to change the rotor on all 4 wheels. When I turn the windshield wipers off the head lights flash off and back on. Then while driving the dash lights will flash off and on again.

- League City, TX, USA

problem #5

May 112010

Journey 6-cyl

  • miles
2009 Dodge Journey. Consumer requests tires to be replaced on vehicle under warranty due to an safety issue the consumer stated the vehicle did not come equipped with the proper tires for the snow. The vehicle came equipped with 19 wheels, however the dealer stated 17 inch rims with all weather tires should have been on the vehicle.

- Duke Center, PA, USA

problem #4

Mar 082010


  • 21,000 miles
On Monday, March 8, 2010, my wife, two year old daughter and I suffered a third episode of the following dangerous malfunctions: Steering, transmission and drivetrain issues that, without notice, result in an unbearable screeching and grinding noise emanating from underneath the vehicle at speeds between 15 and 30 mph, a pause and hesitation in acceleration between speeds of 15 and 30 M.P.H. that causes the car to jump forward, the immediate loss of accurate steering and a burning smell throughout the car interior we suffered the most recent episode, without notice, while driving through rush hour traffic at 7:45 a.M. we waited two hours for a tow truck to arrive. Fortunately, my wife and daughter were only shaken, but not injured. In the last three months, we have had an unsafe rear tire replaced, sunroof parts replaced for constant leaking, a new electronic module installed to prevent the episodes of the entire electronic system malfunctioning causing the loss of car function and door locks and multiple power steering parts replaced.

- Cranford, NJ, USA

problem #3

Jan 222010


  • 8,000 miles
Was driving to Arizona with approximately 8000miles on the car and tires. Stopped for a break and noticed the the rear tires going flat. Took the car to dealership and had to pay for new tires. The inside wall on the rear tires were gone with only 8000miles on them. Dealership stated they have never seen anything like this before. Purchasing dealership refuses to honor replacement/reimbursement like there is no issue.

- Brentwood, CA, USA

problem #2

Aug 012008

Journey 6-cyl

  • Automatic transmission
  • 60 miles
The contact owns a 2009 Dodge Journey. While driving approximately 60 mph, the vehicle pulled to the left and vibrated. There were no warning lights illuminated on the instrument panel. On three separate occasions, the vehicle was taken to an authorized dealer for identical failures. The tires were replaced; however, there was no resolution to the malfunctions. Also, the fuel gauge does not operate properly. The vehicle has not been repaired correctly for the failures. The failure mileage was 60 and current mileage was 3,235. Updated 10/14/08. The consumer stated there was a problem with the tires. Updated 10/16/08.

- Fort Mill, SC, USA

problem #1

Jun 272008


  • Automatic transmission
  • 3,439 miles
The contact owns a 2009 Dodge Journey. The vehicle has kumho 20550R15 tires. While driving between 70-75 mph, the contact felt a slight vibration, which then began to worsen. When he stopped for gas, he noticed that the rear passenger side tire was bulge from the inside out. He paid to replace all four tires because his wife feared that the other three would experience the same failure. The current mileage was 4,900 and failure mileage was 3,439. Updated 09/16/08 updated 09/22/08.

- Quitmen, TX, USA