3.0

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,000 miles

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problem #2

Feb 262023

Journey

  • 74,000 miles
The contact owns a 2013 Dodge Journey. The contact stated while driving approximately 30-40 MPH, the front passenger-€™s side headrest air bag deployed without warning or impact. There were no reported injuries. The contact called the local dealer who informed her that the repair was not covered under warranty. The dealer referred her to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 74,000.

- Brandon, FL, USA

problem #1

Sep 022015

Journey

  • 20,000 miles
The contact owns a 2013 Dodge Journey. While driving approximately 30 mph, the front driver seat head rest deployed intermittently. The failure recurred on one occasion. The contact sustained whiplash and neck spasms from the head rest that required medical attention. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not repaired. The approximate failure mileage was 20,000.

- Bakersfield, CA, USA