5.2

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,250 miles

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problem #4

Aug 022020

Journey

  • 73,000 miles
The contact owns a 2013 Dodge Journey. The contact stated that while driving 30-40 mph, the ABS and ESC warning lights illuminated. The contact called northwest Chrysler Jeep Dodge Ram (19616 northwest fwy, houston, tx 77065 (832) 912-2500) and was informed the vehicle was not included in NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The vehicle was not diagnosed nor repaired. The manufacturer was not contacted nor notified of the failure. The failure mileage was 73,000. Invalid VIN.

- Houston, TN, USA

problem #3

Mar 152016

Journey 6-cyl

  • miles
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the parts were not available for the repair. The contact believed that the manufacturer exceeded a reasonable amount of time to provide the recall repairs. The dealer and manufacturer were made aware of the delay. The contact had not experienced a failure. Parts distribution disconnect. Updated 08/16/16 updated 10/18/16.

- Winterville, NC, USA

problem #2

Jun 172016

Journey 6-cyl

  • miles
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect. Updated 08/03/16* updated 08/09/16.

- Logansport, IN, USA

problem #1

Oct 192015

Journey 6-cyl

  • miles
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 03/16/16 the consumer stated the vehicle was repaired. Updated 03/17/16.

- Jackson, MO, USA