10.0

really awful
Crashes / Fires:
3 / 4
Injuries / Deaths:
4 / 0
Average Mileage:
44,590 miles

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problem #43

May 212019

Journey

  • 70,000 miles
Fuel hand goes to empty, lights power off, power locks stop working, A/C cuts off while in motion but car will not cut off unless disconnected from battery happened on a city street but I drove on the highway afterwards just to get it home will not crank from push start button have to reconnect the battery and hold down a fuse

- Rex, GA, USA

problem #42

May 152019

Journey

  • 108,195 miles
I have had the car three months and the car has been in the shop multiple times had the engine replaced and the battery and the car is doing it again it will not start and I'm at the end with this lemon of a car

- Soda Springs, CA, USA

problem #41

Jan 122013

Journey

  • 30,000 miles
I purchased this car in 2012 and since then, I have replaced the battery at least once a year and Dodge keeps telling me that there is nothing wrong with the car. To me, this is a design flaw as I cannot get to the battery to check water or status. I was driving down the road the other day when all the idiot lights started flashing, so I pulled over and turned off the car. I tried to restart it and the battery was dead!! E tn Dodge had just replaced the battery, under warranty, as I had just replaced the battery two months earlier, and now it was dead, once again, 1 year later, almost to the day. And now it's back at E tn Dodge, replacing the battery once again. And yet, Dodge keeps telling me that there is nothing wrong with the car, that replacing the battery, once a year, is normal in this area. I spoke with george stephens at the Dodge dealer and he was the one who said that. I have called Chrysler and they keep telling me to "bring it to the nearest dealer", Chrysler has told me this four times for a total of about 5 weeks downtime, both at the dealer and on the road/home total. I truly cannot get anyone at Chrysler to listen to me and they are not taking this seriously. At the same time, since owning the car, my remote will not start the car if it's cold. I have to physically go outside, open the car door, sit in the seat and start it as if I was going to use it right than and there. I have the paperwork where I have taken it to rocky williams Dodge, in mt. Juliet, tn to get it fixed and they said "nothing wrong"....,to me, this is a serious design flaw and safety issue as if I or my wife are on the interstate and the battery dies, I am stuck. And it has happened before...

- Monterey, TN, USA

problem #40

Feb 012019

Journey

  • 99,398 miles
The contact owns a 2013 Dodge Journey. While attempting to start the vehicle, it failed to start and the interior lighting was illuminated. The vehicle eventually started independently. The vehicle was taken to arrigo Dodge Chrysler Jeep Ram sawgrass (5901 madison ave, tamarac, fl 33321) where it was diagnosed that the anti-lock brake module was damaged from moisture and needed to be replaced. The contact mentioned that the vehicle was previously repaired per NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) last year. The vehicle was taken to joey accardi Chrysler, Dodge, Jeep, Ram (909 S federal hwy, pompano beach, fl 33062) and the contact was informed that the vehicle would not be repaired because the part was not included in a recall. The manufacturer was not notified. The approximate failure mileage was 99,398.

- Tamarac, FL, USA

problem #39

Aug 092017

Journey

  • 42,000 miles
My battery and alternator had to be change recently....plus there was hole. On the coolant line which cause. My car to over heat...can you please check for the coolant wire and the alternator on 2013 models

- Brookkub, NY, USA

problem #38

Jan 282019

Journey

  • miles
The rear hatch wires that connect to the hatch are all frayed and or broken causing sparks and non functioning hatch lock switch, brake light problems, and dangerous! the problem is Dodge cheaper out on the wires they used and they fall apart and break also they aren┐T long enough. My other issue is the wipers are noisy no matter what brand used and I mean really loud, lastly the wiper spray nozzle on back doesn┐T spray the one on the hood broke off and the rear wiper doesn┐T wipe the whole windshield neither does the front wipers! the main issue is the cheap electrical wiring on this car it easily breaks off and falls apart within 5 years the wires are no longer useable! Dodge needs to recall the wiring 100%

- Nashville, TN, USA

problem #37

Jan 162019

Journey

  • 49,000 miles
Takara recall the car is randomly draining the battery. There is nothing plugged in nor lights left on. My clock seems to gain time randomly as well as my bluetooth function not responding. I can drive the car and then park it in my heated garage go out 30 mins later and the battery is drained. I also replaced the battery while having the old battery tested. Same occurance. And old battery tested fine at auto zone. This has happened multiple times over the last three days. The car will start once jumped.

- Fort Wainwright, AK, USA

problem #36

Dec 302018

Journey

  • 115,000 miles
The contact owns a 2013 Dodge Journey. While the vehicle was in park, an indicator on the instrument panel illuminated, displaying that the vehicle was not in park. The vehicle failed to start when the indicator was illuminated. Tri star motors somerset (1260 N centers ave, somerset, pa 15501) stated that the vehicle needed a new battery. The contact replaced the battery, but the failure recurred. The manufacturer was made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 115,000. The VIN was unavailable.

- Markleton, PA, USA

problem #35

Jul 072018

Journey

  • 46,000 miles
The contact owns a 2013 Dodge Journey. While the contact's son was driving 40 mph, the dashboard was emitting extreme heat on the floor and fire emerged from the engine compartment. There were no warning indicators illuminated. A police report was not filed. The driver extinguished the fire. The vehicle was towed to hendrick Chrysler Dodge Jeep Ram Fiat of concord (7630 hendrick auto plaza nw, concord, nc 28027, (704) 467-8270) where it was diagnosed that the engine cylinder was faulty and there was no oil in the vehicle. Also, the starter, battery, and transmission needed to be replaced. The vehicle was repaired, but the failure recurred. The failure mileage was 46,000.

- Wilmington, NC, USA

problem #34

Jul 222018

Journey

  • 48,500 miles
Takata recall sometimes my vehicle will not star, T basically every week. I cannot push the pedal down nothing lights up the windshield wipers will not stop going off airbag light, engine, and tire pressure sensor all come on. If car does start the windshield wipers will continue as well as lights then gas gunge will go to zero, cruise control shuts off and blinkers will not work, all happens simultaneously while driving making it very dangerous. I have found many people with this issue yet no clear fix. It is very dangerous and out right ridiculous there is no recall for this safety issue. These issues happen while the vehicle is in driveway and has happened on highway. I do not feel safe having my children in this car.

- Midland, MI, USA

problem #33

Jun 212018

Journey

  • 72,000 miles
Takata recall. My car doesn┐T want to start. I tried jump starting it didn┐T work. The display say vehicle not in park. Battery is fine.

- Stockton, CA, USA

problem #32

May 252018

Journey

  • 110,000 miles
For over 2 years I've tried various things to get my reverse lights to work. Checked fuses, checked the bulbs. One day my reverse lights stopped working, my hatch stopped locking and unlocking while all other doors complied. And some of my brake lights stopped working. After vigorously youtubing, I found a video on changing the liftgate wiring. Where I found my issue. This is a serious fire hazard!! when I removed the wiring harness, 4 of my wires looked as though they had been cut. No wonder things weren't working.. after using electrical connectors and electrical tape my reverse lights are now fixed. However, knowing I could've died in a car fire just doesn't sit well for me and my children.

- Apple Valley, CA, USA

problem #31

Mar 162018

Journey

  • 99,000 miles
We have owned our Journey for three years. Starting last year we have had a significant electrical issue that no one can fix. In order to unlock our doors, one has to press unlock an upward of 5 times. This has become an everyday occurrence and poses a threat to safety if we ever get in an accident. During these events the vehicle is stationary. We have noticed that the clock in the Journey will either gain time or loose it, without us even touching it over the course of a week or more at a time, we've given up on setting it at all. Again, the vehicle is stationary. One in every four times entering the Journey, our main dome light (around the second row of seats) will be illuminated without any interaction from us and its normally on for hours at a time. Stationary in our driveway or in a parking lot. Finally, our rear windshield wiper seems to have a short or something wrong with it. Some days it works perfectly fine and other days we are unable to turn it on to use it. I often go out to the car and notice the wiper is half done wiping the window and stuck there. Recently if you hit a bump, the rear windshield wiper would go off and wipe the glass without our interaction. All of this happens while stationary or while driving. Also just recently its noticed by my wife that the Journey sometimes locks if we shut the door while warming it up. She mentioned that sometimes when locking the car it would honk more than once or sometimes the key fob wasn't operational (leading to us opening up the key fob, making sure the battery was seated properly and closing it back up) this is while stationary. The date I have associated with this isn't the date of the occurrence because this has all taken place over the past year to a little longer than a year. We've taken it to more than one repair shop to no avail.

- Louisville, KY, USA

problem #30

Nov 232017

Journey

  • 20 miles
Tipm deffectid

- Orlando, FL, USA

problem #29

Oct 192017

Journey

  • miles
I have a 5yr. 100,00 ml warranty on this car bumber to bumber. Months of problems to find out it has internal failure totally integrated power module.. months of car jumping, towing, doors locking cant get out, lights flashing,2 recalls, brought a car battery now its sitting on Dodge lot since 10/17/17.an will not run. As a consumer who brought this vehicle believing Dodge would hold to this accountability total failure and wants me to pay for it this should not be accepted. My experience with this is not safe for me and my family.

- Pittsburgh, PA, USA

problem #28

Sep 072017

Journey

  • 89,730 miles
The contact owns a 2013 Dodge Journey. The contact stated that the vehicle failed to start. The hazard lights and all of the warning indicators on the instrument panel illuminated. The contact stated that jumper cables were placed on the battery in an attempt to start the vehicle; however, the jumper cables caught fire inadvertently. The contact used a rag to remove the jumper cables from the battery and the fire was extinguished. The contact sustained a minor burn to her thumb that did not require medical attention. A police report was not filed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 89,730.

- Auburn, CA, USA

problem #27

Sep 052017

Journey

  • 68,695 miles
The contact owns a 2013 Dodge Journey. While driving low or high speeds, the steering became difficult to maneuver. On several occasions, the clock set itself at different times and the tire pressure fluctuated up and down without warning. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact referenced NHTSA campaign number: 16V273000 (steering). The manufacturer was not notified of the failure. The failure mileage was 68,695.

- Winston-Salem, NC, USA

problem #26

Jun 292017

Journey

  • 113,950 miles
1. problem with doors not unlocking from exterior door lever button. 2. ignition not working every time it rains or goes through car wash. 3. interior lights flashing on and off when going through car wash

- Kansas City, MO, USA

problem #25

Jun 082017

Journey

  • 30,158 miles
Battery goes dead frequently when vehicle is left alone from 12 to 48 hours. Replaced battery with a new top of a line sears best.. problem still exists. Very dangerous when vehicle will not start at the end of a work day stranded in a parking spot in a bad side of town. Electric door locks will not open doors due to dead battery. Constant unknown battery drain!!! happens frequently. This vehicle is a lemon!!

- New Albany, IN, USA

problem #24

Dec 202016

Journey

  • 40,000 miles
Hi I received various fca notification the last time I left the car at dadeland Dodge dealer in miami Florida and the supposedly fix a electrical problems but now did I turn off the ac the ac turn on automatically withou I push any bottom now I received another letter from you about ABS problems and I do worry about this because my wife and 2 kids use this car and also I pay a loan and my credit is involved in this situation can you send me a real technician to my house or somebody to fix it well like when I buy it or give me any good option because is the life of my family let me know thanks.

- Homestead, FL, USA

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