10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
34,557 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Jun 042017

Journey

  • 55,000 miles
Complaints involving idler pulley and brake system. On June 4, 2017, while driving on the interstate, my steering wheel locked up. I was able to pull to the side of the road and then the car started malfunctioning. It completely died and would not start. I found out from the dealership on June 5, 2017 that the issue was related to the idler pulley crumbling which in-turn caused the serpentine belt to break. On July 9, 2017, I was at a stop light on the I-10 frontage road. When the light turned green, I could not go because the brakes locked up. I had to put the car in park, turn it off and then turn it back on in order for the brakes to loosen up. To say I'm frustrated with Dodge is an understatement. During both instances, my 8-yr old daughter was in the car with me. I've only had this car for three years, it isn't paid off and I'm having these problems that could potentially be life threatening. A recall needs to happen with this vehicle!!!

- Houston, TX, USA

problem #6

Jan 102017

Journey

  • miles
Kept losing air pressure in the front driver side tire. Wheel sensor defective. A/C kept coming on by itself and the front bumper paint peeling off.

- Lauderhill, FL, USA

problem #5

Sep 062016

Journey 4-cyl

  • 54,000 miles
My airbags did not deploy in a head on collision. My vehicle was traveling at 45 with right away and his at 10. I was on straight away and he was at a stop sign turning in the direction I was coming....updated 02/22/17

- Smithfield, NC, USA

problem #4

Aug 072016

Journey

  • 27,000 miles
My tires are leaking air and completely balled, my car has 27,000. I think since we've done all the proper maintenance they should have lasted a lot longer.

- San Diego, CA, USA

problem #3

Feb 022016

Journey

  • 35,900 miles
While accelerating onto freeway last night, rear tire blew out. Vehicle has oem kumho solus KH16 225/65R17 tires with just under 36K miles. The side wall shows a perfect separation (see attached image). Issue appears to be same as reason for recall of another kumho solus tire model. I have included a photo of the tire that blew out. Was able to safely pull to side of entrance ramp and replace tire with compact spare. There are an alarming amount of safety complaints on NHTSA regarding this tire...over 1/2 are for the Dodge Journey.

- Covington, WA, USA

problem #2

Jan 082016

Journey

  • 26,000 miles
The contact owns a 2014 Dodge Journey. While driving at any speed, the vehicle would shake violently. The vehicle was taken to the dealer where it was diagnosed that the tires needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 26,000.

- Avondale, LA, USA

problem #1

Dec 212015

Journey 4-cyl

  • 44,000 miles
The contact owns a 2014 Dodge Journey. While driving various speeds, the passenger side tires shook violently without warning. The failure recurred numerous times. The vehicle was serviced under NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic), but the remedy failed to repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000. Updated 02/23/2016

- Lexington, KY, USA