10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 27,060 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 18V332000 (electrical system, vehicle speed control); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (sango Chrysler Dodge Jeep Ram, 201 sgt prentiss dr., natchez, ms 39120, (877) 304-7831) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.
- Port Gibson, MS, USA
The ABS warning light is illuminated, but there is no trouble codes. There has been a recall alert, about the electronic stability of such I found online.
- Corpus Christi, TX, USA
ABS recall, my Dodge Journey fits the same description for an ABS recall, however my VIN number doesn't say that it is affected. I am outside of warranty so the dealership won't touch it. Displeased majorly!!
- Lumberton, TX, USA
My car has 64,000 miles on it and the ABS light, traction light, brake light and check engine light came. I have an appointment on Friday to get it diagnosed. At 32,000 miles the check engine light came on upon starting and my car would not go over 30 miles per hour. A fuel injector sensor went out.
- Quitman, TX, USA
The contact owns a 2015 Dodge Journey. While driving 40 mph, the rear of the vehicle shifted to the left and the check engine, brake, and ABS warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the anti-lock brake system and electronic stability control needed to be replaced. The vehicle was not repaired. The vehicle was later taken to five star Chrysler Dodge Jeep Ram macon (3068 riverside rd, macon, ga 31210, (478) 287-1907), but was not diagnosed or repaired. The manufacturer informed the contact that the VIN was not included in any recalls and referred the contact to NHTSA. The approximate failure mileage was 52,244.
- Gray, GA, USA
On several occasions, my Journey has just shut down while in motion. This has happened to me and my husband. Lights go off, engine will not start, cannot push the brake to initialize startup. Online I have found many others with the same problem. Some believe that it is related to the key fab. The electronics key is not being recognized and shutting down the car. I took it to Dodge dealer and of course they could not duplicate problem or get a code. However, the danger of this is unacceptable!! I have two boys under the age of four! will a death have to occur to investigate this!?
- Temple, GA, USA
ABS light came
- Oxford, NC, USA
Car stalls in the middle of driving. This is very dangerous can cause a fatal accident. The fuel system is always throwing a code
- Tucson, AZ, USA
Eltronic stability control light randomly comes on while driving and front passenger hub is going out at only 30K miles
- St Helens, OR, USA
ABS and traction control lights came on while driving. There is currently a recall for this but my vehicle it is saying not covered. Dodge recall number R61. NHTSA #15V675000. So now I have an unsafe vehicle.
- Jacksonville, FL, USA
The contact owns a 2015 Dodge Journey. While driving 60 mph, the brakes failed when applied and the emergency brake indicator illuminated. As a result, the contact rear ended the preceding vehicle. The air bags failed to deploy. The contact was unaware if a police report was filed. The contact was diagnosed with sprains to the right shoulder and knee along with injuries to the lower back. Medical attention was required. The vehicle was towed to the insurance investigators and then to the body shop. The contact mentioned that the vehicle was included in NHTSA campaign number: 15V675000 (electronic stability control, service brakes). The vehicle was not destroyed according to the insurance investigator. The failure mileage was approximately 85,500.
- Plant City, FL, USA
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign numbers: 15V431000 (engine and engine cooling) and 15V675000 (electronic stability control, service brakes, hydraulic). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Hattiesburg, MS, USA
I purchased my vehicle in November 2015, just two weeks ago while stopped at a light my vehicle just turned off. When trying to restart my vehicle jolted then turned on, I took to the dealership they stated all it needed was a software update and it would fix it and that it would never happen again. While 4 days later it happened again this time the vehicle was in motion we were turning a corner and bam the car turns off again almost getting slammed by another vehicle. I had to help my.husband pull the wheel to turn, the steering wheel locked braked didn't work or accelerator. I opened a case with Chrysler and they say they can't do anything for me. I really need help.with this some please help this is a unsafe vehicle
- Las Vegas, NV, USA
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Nicino, CA, USA
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign numbers: 15V431000 (engine and engine cooling) and 15V675000 (electronic stability control, service brakes, hydraulic); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Natchitoches, LA, USA
The contact owns a 2015 Dodge Journey. The contact received a recall notification for NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Port Charlotte, FL, USA
I have recieved 3 recalls and all of them the manufacturer just says to contact dealer for vehicle inspection and part repair. Its been 3 mos and poway Dodge dealer said to wait till I got another recall notice that parts have been distributed. I am wondering if I need to have the accident before the company accepts responsability for repairs or worst deaths in my family. I have a two year old and an 8 year old to protect Mr. CEO/vp. First it was the breaks, then seat belt, now navigation system. I also have not been able to use one of the air condition vents in front seat cause its never circulated since I bought it. Was my car made on a Friday before happy hour?
- Poway, CA, USA
The contact owns a 2015 Dodge Journey. The contact stated that when the brake pedal was depressed, the wheels seized. The contact received a recall notification for NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic ) however the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 3,500. Parts distribution disconnect.
- Phenix City, AL, USA
The contact owns a 2015 Dodge Journey. While driving 35 mph, the vehicle jerked. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000. Parts distribution disconnect.
- Birmingham, AL, USA
- Homer, AK, USA