10.0
really awful- Crashes / Fires:
- 4 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 39,090 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2016 Dodge Journey. The contact stated while driving 30 Mph, the vehicle stalled with the check engine warning light illuminated. The vehicle was driven to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was then towed to a dealer and it was confirmed that the transmission had failed and needed to be replaced. The manufacturer was notified of the failure and the contact was informed that the Vin was not under recall. The vehicle was not repaired. The failure mileage was 46,600.
- Springfield, PA, USA
2016 Dodge Journey. Consumer stated that she loss power while operating her vehicle. The consumer stated that the throttle body was replaced. The consumer requested to be reimbursed the cost of repairs.
- Murrysville, PA, USA
While driving at a speed of 40 and trying to accelerate the car seems like it will stall and has a hard time shifting to another gear. This happens on highway and on city streets.
- Dallas, TX, USA
The contact owns a 2016 Dodge Journey. The contact stated that while his wife was driving at an unknown speed, the vehicle loss motive power on at least two occasions. The vehicle was taken to williamsburg Chrysler Dodge Jeep Ram (3012 richmond rd B, williamsburg, va 23185) and diagnosed as loss of hydraulic pump. Additionally, the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact linked the failure to NHTSA campaign number: 16V461000 (power train) however, the VIN was not included in the recall. The failure mileage was 87,000.
- Hampton, VA, USA
2016 Dodge Journey issue with transmission clunking between second and third gear also when driving down the highway the gear shift will move to neutral on its own. Reference recall S44 crank shaft position sensor.transmission to neutral, have issue with fluid pressure. Also car when placed into reverse will not always engage gear. Called an told transmission DG2 manufactured 08/12/2015 to 04/15/2016 recalled car manufacturers date 09/18/2015 has 62E transmission are faulty company refuses to honor or recall. Mechanic said may be faulty hydraulic pump could cause a severe accident. Checked NHTSA campaign 16V471000 for power train issue.
- Lykens, PA, USA
Transmission is now slipping
- Stoddard, NH, USA
My car has been making a weird noise and they always say they dot hear it. The electrical components go on and off, lights, air conditioner, fan, ,vent, radio etc. I am nervous about driving.
- Watertown, MA, USA
The contact owns 2016 Dodge Journey. The contact stated that while driving at various speeds, the gear shifter failed to change gears. Additionally, while accelerating there was abnormal winding noise detected. The check engine warning light was illuminated. The vehicle was taken to keffer Chrysler Jeep Dodge Ram (8214 E independence blvd, charlotte, nc 28227, (704) 532-1050) to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was taken to an independent mechanic where the contact was informed that the transmission pump needed to be replaced. The manufacturer was contacted but no further assistance was provided. The failure mileage was 146,000.
- Charlotte, NC, USA
While at a stop light vehicle started rolling backwards after light turned green. Vehicle was in drive and was somehow not in gear. Had to place in park then back to drive several times before it finally got in gear. It did this several times throughout the day so had to get car towed. Took car to dealers and they could not find the problem. Suggested we replace the entire transmission for almost $5,000. The car only has 68,000 approximately. Car was purchased brand new in 2016. Still owe money on the vehicle and ended up taking the car to get the transmission rebuild elsewhere.
- Chula Vista, CA, USA
Pulling to go up bridge or highway. Tracking lights check engine light ABS light comes off and on. Braking is hard
- Galveston, TX, USA
Driving down the road my Jeep started whining. The more the pressed the gas the more it wouldn't go into gear. I stopped and tried going again and it wouldn't go just the RPM's was going up and no movement.
- Pageland, SC, USA
The transmission started to slip and the RPM's were really high. Could only drive 40 mph.
- Green Bay, WI, USA
When driving, at any speed or upon acceleration, the engine suddenly loses power and goes to 1500rpm(approx.) with a traction control light and battery charging light ( car swerving light and red lightning bolt light) illuminated. At highway speeds this is very hazardous, on the street its very frustrating. When vehicle is brought to a stop and completely shutdown, thereby resetting the ECM, the vehicle starts normally and drives normally( sometimes!) on other occasions after being put into gear and proceeding the same thing occurs and engine will not rev over 1500-1800 rpms and so long as you are not going up a hill will shift normally to get to about 40 mph tops, on a hill however speed will drop to about 15-20 depending on the hill I guess. This happened on 8-15-20 and car reset and drove normally after that with no issues but the following morning as I left home for work it occurred 2 blocks away from home and after resetting car via shutting it down several times the issue would not "self cure". hopefully, as this is Sunday at 5 am when the mechanic troubleshoots it displays the same behavior and I will update this post.
- Staten Island, NY, USA
The engine on my car was stalling and it died in the middle of a busy road. Thankfully, it happened in the turning lane so I didn't get hit. Thought it was the battery, so we bought and new one and had it replaced. The check engine light came on after the battery was replaced and the car engine would just turn and stall and would not start. Had to tow my car to the dealership. I called and there were no recalls listed for my VIN, but I saw a Chrysler recall S89 that was for 2016 Dodge Journeys for engine stalling and would need the camshaft or crankshaft sensor replaced. It affects 2016 Dodge Journeys manufactured May 9, 2016 to July 15, 2016. My 2016 Dodge Journey was manufactured on July 11, 2016. Had diagnostics ran (at my expense) and the crank sensor needs to be replaced. Chrysler was contacted and is giving me the runaround to fixing the issue all because the recall is not on my VIN.
- Orange, TX, USA
The contact owns a 2016 Dodge Journey. The contact stated while driving, the vehicle independently shifted from drive to neutral. Additionally, the vehicle also failed to shift into reverse. The check engine and fuel warning lights were illuminated. The vehicle was taken to westgate Chrysler Dodge Ram (6421 old westgate rd, raleigh, nc 27617, (919) 263-3062) but was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.
- Lexington, NC, USA
I was driving and my car suddenly wouldnt shift gears. Recently before that my car was in a body shop getting repaired due to a fender bender a couple months before. But I had no warning or no warning light come on til the car would no longer drive. Right before it stop driving it did rev high and then just stop driving never had any problems beofee this
- Thermal, CA, USA
I brought my vehicle to a mechanic today and found that the problem I am having with the transmission losing power is identical to recall S44. When I step on the gas I often initially lose power. It isn't coming up as my VIN being included in the recall, but I believe it should be. I spoke with Chrysler recall and they opened case# 75725905 and I have an appointment set up for next Monday at 10:30 at koons dealer in Virginia to have it looked at. Thank you
- Falls Church, VA, USA
I was riding down a busy highway and doing 55mph my car started to stall and just cut off, I couldn't get over to the slow lane alot of traffic. It cutoff and I had to get out the car and wave other cars off so they wouldnt hit me. As I got to a safe area from help of another driver the check engine light was on. I cut the car off and called my husband and he said after 10 to try and start it back up and it did it crunk back up and I drove slowly home with hazard lights on and when I got home and cut the car off I let it sit for 10 minutes again and when I turned it back on the check engine light was off. This was scary for me and when I researched this problem it shows it's a recall for a crankshaft position sensor but my car is not in the recall and I cant understand why not this could have cause me and my family to have died because of this Dodge need to include all Dodge Journeys as I see alot of people are having this issue my mileage is 68000.
- Riverdale, GA, USA
The contact owns a 2016 Dodge Journey. The contact stated that while driving at 60 mph, the vehicle independently decelerated to 40 mph. The accelerator pedal was depressed however, the vehicle failed to respond. The contact was able to move the vehicle to the shoulder and the vehicle was restarted. The vehicle then operated as intended. The contact stated that the vehicle was previously taken an unknow mechanic for routine maintenance and the contact was informed that there was a transmission fluid leak. Additionally, the gear shifter was shifted to reverse however, the vehicle failed to respond. The contact stated that the vehicle was scheduled to be towed to an unnamed dealer, which was still pending. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 40,000.
- Harrisburg, PA, USA
- Helendale, CA, USA