10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
40,410 miles

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« Read the previous 20 complaints

problem #49

Mar 202021

Journey

  • 63,000 miles
I was driving the vehicle when it suddenly stopped. It lost all electric power, no emergency lights, can not shift to neutral, no brakes, no lights, can not unlock doors, and the vehicle does not detect the key fob. This happen while traveling on a residential road. Dodge does have a recall for this issue and I was directed to bring the vehicle to the dealership for troubleshooting and repair.

- West Chester, OH, USA

problem #48

Nov 102020

Journey

  • 67,000 miles
Driving the car on the highway, it started to slow down; the vehicle stopped and did not move. My children and I scared but thank god help came. The lights on the car turned on, indicating something was wrong.I couldn't read the sign or understand what went wrong. The car will not stay on. It shut off, and the code indicated the cylinder is not working. I reported it and towed the Dodge dealership vehicle because the representative said it would be covered because it's a recall. My car is still at the dealership. More than two months and no one can tell me why the car won't work.

- Bayonne, NJ, USA

problem #47

Jan 122019

Journey

  • 50,000 miles
My car has been making a weird noise and they always say they dot hear it. The electrical components go on and off, lights, air conditioner, fan, ,vent, radio etc. I am nervous about driving.

- Watertown, MA, USA

problem #46

Dec 202020

Journey

  • 62,000 miles
The battery fuse keeps blowing out truck won't stop running internal electrical systems killing battery popping fuses, ac thermostat system after being turned off keeps turning itself back on over and over won't stay off, after replacing battery in remote truck driver side door fails to open or unlock only passenger side works, truck won't acknowledge fully new battery in remote to start truck, locks me out of truck and doesn't honk to tell me keys are inside anymore, cruise control will not cancel, transmission pump fails causing stalling in gear not shifting gears properly jumping out of gear. Engine won't turn over after electrical systems drain overnight parked one day. Radio station turns channels by itself without touching anything. Driving.

- Hayward, CA, USA

problem #45

Jan 132021

Journey

  • 122,000 miles
Either sitting or driving, the cars lights come on and it loses power and stops. Sometimes when I try to start it, it won't start and I just got a new battery! there are several people having this problem. I just got my Journey 2 months ago, it was used, and I never could have imagined the problem I having with it! this is my only transportation, and I need it for work! someone said it is the tipm, others have said it's the battery, etc... this happens either while I'm driving or sitting idle!

- Bloomsdale, MO, USA

problem #44

Jan 162021

Journey

  • 110,000 miles
I was driving down the street and loss all power and brake control. No warning lights and no notice just shut off while driving, radio and lights everything cut off without warning.

- Savannah, GA, USA

problem #43

Sep 012020

Journey

  • 103,000 miles
The contact owns a 2016 Dodge Journey. The contact stated that while driving, the check engine warning light illuminated on and off. The vehicle was taken to the local dealer larry H. miller Dodge located at 1800 w 104th ave, denver, co 80234, who diagnosed that the exhaust manifold cracked due to a defective catalytic converter. The vehicle was not yet repaired. Additionally, while operating the vehicle several lights located on the rear liftgate would not illuminate or was very dim due to an electrical short in the tail gate wiring harness. The brake lights, tag lights and signal lights were affected by the electrical short. The failure was not repaired. The manufacturer was notified of the failures but, no assistance was offered. The failure mileage was 103,000.

- Westminster, CO, USA

problem #42

Aug 162020

Journey

  • 82,000 miles
When driving, at any speed or upon acceleration, the engine suddenly loses power and goes to 1500rpm(approx.) with a traction control light and battery charging light ( car swerving light and red lightning bolt light) illuminated. At highway speeds this is very hazardous, on the street its very frustrating. When vehicle is brought to a stop and completely shutdown, thereby resetting the ECM, the vehicle starts normally and drives normally( sometimes!) on other occasions after being put into gear and proceeding the same thing occurs and engine will not rev over 1500-1800 rpms and so long as you are not going up a hill will shift normally to get to about 40 mph tops, on a hill however speed will drop to about 15-20 depending on the hill I guess. This happened on 8-15-20 and car reset and drove normally after that with no issues but the following morning as I left home for work it occurred 2 blocks away from home and after resetting car via shutting it down several times the issue would not "self cure". hopefully, as this is Sunday at 5 am when the mechanic troubleshoots it displays the same behavior and I will update this post.

- Staten Island, NY, USA

problem #41

Jul 202020

Journey

  • 123,000 miles
Engine keeps losing power and dying. Cruise control reves engine to high up and down for now reason on a straight stretch of street when yourturn to the left to sharp the engine dies.

- Fort Mohave, AZ, USA

problem #40

Jul 162020

Journey 4-cyl

  • 55,000 miles
Around 11 mths ago.preston dealership replaced 3 censors but still engine light came on. Then replace engine harness it was ok until last week when my engine light came on again and car stalled all 3 times.hard time stating.after around 8 hours light goes out.had code read by auto zone showroom crankshaft sensor and hatness..its very unsafe when my car stalls on highway in heavey traffic at 70 mphs. Please help.

- New Castle, PA, USA

problem #39

Apr 272020

Journey

  • 66,000 miles
The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, failed to accelerate and stalled with an unknown warning light flashing. The vehicle was towed to poway Chrysler Jeep Dodge Ram (13811 poway rd, poway, ca 92064), to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 18V332000 (electrical system, vehicle speed control). The manufacturer was not notified of the failure. The failure mileage was approximately 66,000.

- Fallbrook, CA, USA

problem #38

Jan 012020

Journey 4-cyl

  • 60,000 miles
While driving the driver's seat belt keeps coming off. The A/C keeps turning on randomly when I turn it off.

- Houston, TX, USA

problem #37

Sep 102019

Journey

  • 110,000 miles
Drivers side window switch would not work every once in a while. Then started making clicking noise and not working. Will not control any windows and no windows will go up or down. I have spent alot of money replacing parts and nothing is fixing the problem and when I look online for advice I read about this being a common problem with Dodge Journey and also read that this problem has led to electrical fire in some vehicles. Why has this problem not been fixed and whatever part recalled

- Ohatchee, AL, USA

problem #36

Feb 262020

Journey

  • 119,235 miles
This has been happening for about a month now. While driving my dash board lights go on then off, my radio will turn up by itself, my heat/ ac wont come on. I will have to shut my car off and then back on.for it to work. And it makes my car to jerk and now today.Feb.26 2020. My wipers go out as well on the highway in a down pour. Again I had to pull over turn my car off wait about 5 mins and then start my car again. I had to do this about 5 time during my hour 1/2 drive.

- Crittenden, KY, USA

problem #35

Feb 112020

Journey

  • miles
The vehicle is jerking and the radio is changing channels on it S own. The engine is making a sound, that sounds like it's about to give out. The vehicle haves less than 40000 miles on it. The traction control light came on while I was driving straight on dry pavement

- Chicago, IL, USA

problem #34

Dec 102019

Journey 6-cyl

  • 38,500 miles
Vehicle was stationary and remote started for about 5 minutes. We loaded up our children in the car and started smelling a strong plastic/rubber burning smell that stings in the throat. The smell was coming out of the heat vents, could be smelled outside the car and under the hood. We shut off the vehicle and I looked for the source of the burning, but didn't immediately find it. After some time we restarted and waited about 5 minutes and it came back again. This time I located a glowing red chassis ground strap wire that was burning off the coating. The car was towed to my house for inspection during daylight hours. I noticed that the method of attachment of the sheet metal clip to the motor mount seems dubious as this type of connection may cause high electrical resistance and lead to heat build-up. Fortunately this happened when the vehicle was parked and we were waiting on warm-up. Had my wife just driven off the smoke smell would have been a distraction and could lead to increased crash risk. Also when the wire finally burned and disconnected the circuit, the vehicle could have stalled in an very dangerous situation and lead to a crash. Photos added

- Leicester, NC, USA

problem #33

Nov 202019

Journey

  • 61,000 miles
Engine cuts off while going down the road without warning. The problem is the crankshaft position sensor. Very dangerous nearly killed my wife and I when a 18 wheeler barely missed us. We were on a major interstate doing 70mph when it just shut off. There are active recalls for this problem. Chrysler is aware of the problem but will only talk to people whose vehicle is listed under their recall list. The problem is a lot more widespread. Recall number is S-89

- Mckinney, TX, USA

problem #32

Oct 012019

Journey

  • 64,000 miles
The contact owns a 2016 Dodge Journey. While operating the vehicle, the back up camera image would not display or would suddenly shut off while driving in reverse. Also, while attempting to start the vehicle, the battery saving mode message displayed and the vehicle would not start. The cause of the failures was not determined. Greenway Dodge (9051 East colonial dr, orlando, fl) was notified of the failures. The manufacturer was not notified. The failure mileage was 64,000.

- Fruitland Park, FL, USA

problem #31

Sep 222019

Journey

  • 75,555 miles
Traction control light on and ABS light on constantly. Customer complaint of vehicle not stopping and ABS activate pulse felt in brake pedal. Wheel speed sensor giving a fault code was replaced but still having the same issue. Hooked up snap-on scanner and found communication issues from ABS to tcm to ECU so a data line most likely a culprit. Vehicle has 75K miles. Attached is a scan report of the codes found on vehicle. This seems to be common on many of the same vehicles. Will report findings once customer agrees to further investigate the issue. I'm thinking a faulty ABS module or wiring to ABS and faulting out the data communication line causing data loss between other modules in the system.

- Bethlehem, GA, USA

problem #30

Jun 202018

Journey 6-cyl

  • 56,000 miles
The contact owns a 2016 Dodge Journey. The contact stated that she experienced several electrical failures with the vehicle. The fuses blew out when a charger was placed in the outlet and the air conditioner and power windows worked intermittently. Also, the contact felt the transmission slipping while driving, the vehicle's water temperature overheated and remained on the "H" setting, and the vehicle stalled while driving on an incline. There were no warning indicators illuminated. The contact received a recall notice for NHTSA campaign number: 18V332000 (electrical system, vehicle speed control). The vehicle was taken to dependable Chrysler Dodge Jeep Ram (21415 roscoe blvd, canoga park, ca 91304, (818) 883-9060) for the recall repair. After the repair, the contact experienced failures while driving various speeds and a burning odor was present. There was no smoke or flames. The contact had to turn the vehicle off and wait ten minutes to restart it in order for it to resume normal operation. The dealer was contacted and did not assist. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.

- Simi Valley, CA, USA

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