10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 46,227 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
When you are driving the vehicle it starts to change gears very violently. Eventually not too long after that the car dings, the check engine light comes on the car shuts itself off and hopefully if you are in a safe area of road you can pull over, put the vehicle in park, then turn it off and on again then continue. There is no trigger to it happening, no specific conditions, it can happen while turning, driving, on the freeway, on a busy street, in a round a bout, ( all of which I have experienced) it doesn't matter. It has also been happening since about a month after I purchased the vehicle which was October 2019 and has been happening since even after all the trips to the service center and days out of work. Landmark Dodge keeps "fixing it" but it continues to cut off while I drive and Transport my children and I in it.
- Fayetteville, GA, USA
This has been happening for about a month now. While driving my dash board lights go on then off, my radio will turn up by itself, my heat/ ac wont come on. I will have to shut my car off and then back on.for it to work. And it makes my car to jerk and now today.Feb.26 2020. My wipers go out as well on the highway in a down pour. Again I had to pull over turn my car off wait about 5 mins and then start my car again. I had to do this about 5 time during my hour 1/2 drive.
- Crittenden, KY, USA
The contact owns a 2016 Dodge Journey. The contact stated while driving at approximately 60 mph, the vehicle started to vibrate abnormally with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was determined that the ignition coils needed to be replaced. The vehicle was repaired however, the failure recurred. After the failure was taken to a second independent mechanic where the contact was informed that there was low compression on cylinder number 2. the vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 105,000.
- Watson, LA, USA
The vehicle is jerking and the radio is changing channels on it S own. The engine is making a sound, that sounds like it's about to give out. The vehicle haves less than 40000 miles on it. The traction control light came on while I was driving straight on dry pavement
- Chicago, IL, USA
When you try to start car it is not connecting
- Houston, TX, USA
The contact owns a 2016 Dodge Journey. The contact stated that while driving an abnormally loud tapping sound was heard coming from the engine. The contact stated that the vehicle vibrated abnormally and then stalled. The contact was able to coast to the side of the road and power off the engine. The vehicle was restarted and operated as intended. The failure recurred. The vehicle was taken to (patty peck Honda located at 555 sunnybrook, rd, ridgeland, ms 39157, (601) 957-34000) and was diagnosed. The contact was informed that metal shavings was found in the engine oil and that the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 99,000.
- Jackson, MS, USA
The contact owns a 2016 Dodge Journey. The contact stated that while driving at various speeds, the vehicle stalled without warning. On some occasions the contact was able to restart the vehicle. The failure recurred several times. The camshaft sensor was replaced by an independent mechanic however, the failure persisted. The vehicle was taken to the landers Chrysler Dodge Jeep Ram dealer, located at 315 E goodman rd, southaven, ms 38671, where the camshaft sensor was replaced. The manufacturer was made aware of the failure. The contact was not concerned that the repair was not sufficient to fix the failure. The failure mileage was approximately 82,000.
- Hornelake, MS, USA
I was riding down a busy highway and doing 55mph my car started to stall and just cut off, I couldn't get over to the slow lane alot of traffic. It cutoff and I had to get out the car and wave other cars off so they wouldnt hit me. As I got to a safe area from help of another driver the check engine light was on. I cut the car off and called my husband and he said after 10 to try and start it back up and it did it crunk back up and I drove slowly home with hazard lights on and when I got home and cut the car off I let it sit for 10 minutes again and when I turned it back on the check engine light was off. This was scary for me and when I researched this problem it shows it's a recall for a crankshaft position sensor but my car is not in the recall and I cant understand why not this could have cause me and my family to have died because of this Dodge need to include all Dodge Journeys as I see alot of people are having this issue my mileage is 68000.
- Riverdale, GA, USA
The contact owns a 2016 Dodge Journey. While driving 70 mph, the vehicle unintentionally shut off without warning. The vehicle was able to restart and the check engine indicator illuminated. The vehicle was taken to frisco Chrysler Dodge Jeep Ram (9640 tx-121, frisco, tx 75035, (214) 390-7543) where the contact was informed that the crank shaft position sensor needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 16V907000 (engine and engine cooling). The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for diagnostic testing and email them the information. The failure mileage was 69,000.
- Mckinney, TX, USA
Engine cuts off while going down the road without warning. The problem is the crankshaft position sensor. Very dangerous nearly killed my wife and I when a 18 wheeler barely missed us. We were on a major interstate doing 70mph when it just shut off. There are active recalls for this problem. Chrysler is aware of the problem but will only talk to people whose vehicle is listed under their recall list. The problem is a lot more widespread. Recall number is S-89
- Mckinney, TX, USA
Engine has stalled numerous times, or cut off completely resulting in the steering and brakes to not work, there is a recall but, dealer said that it doesn't pertain to my vehicle, this was at approximately 73,000 miles
- Bogart, GA, USA
Engine shut off on freeway and overheated
- Tulare, CA, USA
The engine just shut off while driving.. no warning, no lights just off. Loss power steering, lights, all power. Luckily was able to glide over to side of road and was able to put car in park and hit engine on button and it started up as normal.
- Boca Raton, FL, USA
The contact owns a 2016 Dodge Journey. While driving 30 mph, the vehicle stalled without warning. The vehicle was towed to san leandro Chrysler Dodge Jeep Ram srt (1444 marina blvd, san leandro, ca 94577, (510) 254-3294), but was not diagnosed or repaired. The manufacturer was contacted and referred the contact to NHTSA. The contact stated that the failure was similar to NHTSA campaign number: 16V461000 (steering). The failure mileage was 62,292.
- San Francisco, CA, USA
Vehicle nearly stalls at highway speeds. Total lossof power. Turn vehicle off and restarts. Taken to dealer and found to be bad crank sensor.
- Metamora, IL, USA
Vehicle simply turned off on its own while I was driving. I had just began accelerating from a stop light and in the midst of a turn when the vehicle failed. After stopping then the check engine light illuminated. I was stuck at a large intersection for a few minutes as trying to turn the vehicle back on resulted in it just kind of jerking/stuttering initially. Eventually I was able to turn it back on and drive a bit down the road when it turned off again but at least I made it to a business' parking lot. I had the vehicle towed to a repair shop and they could not find an issue. No error codes and would not cut off on them as it did me. I still had them replace the crankshaft sensor as the technician said that is usually the issue when a car cuts off during driving.
- Durham, NC, USA
Car is losing power. Red lightning bolt, car and engine light
- Belleville, IL, USA
The contact owns a 2016 Dodge Journey. While driving 65 mph, the vehicle shut off without warning. The contact was forced to turn on the emergency lights and depressed the brake pedal to stop the vehicle. In addition, the check engine warning indicator illuminated as the vehicle was restarted. The contact drove to freedom Chrysler Dodge Jeep Ram by ed morse (815 E camp wisdom rd, duncanville, tx 75116, 972-427-4019) where she was informed that the crankshaft and the other wiring needed to be replaced. The vehicle was repaired. A year later, while driving 55 mph, the vehicle shut off again without warning. The contact turned on the emergency lights and depressed the brake pedal, but the failure continued. The contact restarted the vehicle and continued to drive. The manufacturer was notified of the failures and provided a case number. The contact was informed to take the vehicle back to the dealer. Upon taking the vehicle back to the same dealer, the contact was informed of had two other unknown and unrelated recalls on the vehicle. The dealer stated that the failure was again due to the crankshaft; however, the repair would not be covered under warranty. The vehicle was not repaired. The failure mileage was 32,000.
- Dallas, TX, USA
Engine stalls while driving causing vehicle to shut off with no warning. It has to coast to a stop as power steering and brakes go out once shut off. This is very dangerous and could cause a fatal accident. I have taken the vehicle to the shop and nothing could be found wrong with it. This is very frustrating and potentially fatal.
- Strawberry Plains, TN, USA
- Lexington, NC, USA