really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
43,340 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

May 162016


  • 106,696 miles
The contact owns a 2002 Dodge Neon. While driving approximately 40 mph, the contact's vehicle crashed into the rear of the preceding vehicle. The air bags did not deploy without warning. There were no injuries and a police report was not filed. The manufacturer was contacted, but the call was forwarded to voicemail. The contact left a voicemail message. The failure mileage was 106,696.

- Riverview, FL, USA

problem #8

Dec 212015


  • miles
2002 Dodge, was in a front end collision and the front airbags didn't deploy. The hood was bent. Accident happen on the highway

- Saint Louis, MO, USA

problem #7

Aug 042012


  • 13,100 miles
At approximately 3:00 a.M. on a Saturday the 4th of August I was involved in a rollover car accident in which I swerved to avoid a medium dog/coyote and my vehicle hit the ditch and rolled. My front airbags didn't deploy and I had to be transported by ambulance to the nearest hospital. I suffered a head injury as well as numerous body impact injuries from the crash. According to the report from the impound my engine was found 40 feet from my vehicle. My first concern was of course my airbags and why they failed to deploy.

- Hardin, MT, USA

problem #6

Jan 132009


  • 98,000 miles
My daughter was in a car accident with her 15mo old baby. A vehicle ran a red light and hit her vehicle making it spin around. The front of her vehicle was all smashed in. It was a head on collision. No airbags was inflated.

- Phoenix, AZ, USA

problem #5

Aug 182008


  • 84,000 miles
The contact owns a 2002 Dodge Neon. While driving approximately 5 mph in the rain, the contact's vehicle was rear ended by another vehicle traveling approximately 30 mph in the parking lot. The contact then rear ended the preceding vehicle. The air bags failed to deploy. There were no warning lights illuminated on the instrument panel prior to the failure. The contact sustained injury to her back. The police was not called to the scene. The vehicle was taken to an auto collision shop for repair estimates. The insurance company has not yet determined if the vehicle was completely destroyed. The failure and current mileages were 84,000.

- Greenville, TX, USA

problem #4

Oct 052007

Neon 4-cyl

  • Manual transmission
  • 34,900 miles
The contact owns a 2002 Dodge Neon. The air bag cover came off and made it very difficult to hold the steering wheel. The cover was placed over the horn and caused the horn to sound. The contact lost control of the steering once and struck a curb. The dealer stated that the excessive heat loosened the trim piece. The manufacturer stated that the air bag cover was not covered under warranty and they would not be able to assist. The speed was unknown. The current mileage was 35,536 and failure mileage was 34,900.

- Las Cruces, NM, USA

problem #3

Dec 222004

Neon 4-cyl

  • Automatic transmission
  • 38,364 miles
Complaint received via E-mail." My daughter was involved in a rear end collision which was bad enough to cause the car insurance company to declare the vehicle repairs would exceed the value of the car, so it was totaled. The air bags did not deploy during this accident. Since this vehicle was totaled I by allstate insurance company dallas, tx region.

- Dallas, TX, USA

problem #2

Jan 152003

Neon 4-cyl

  • 15,000 miles
The air bag light illuminated on the dash and did not go out until the vehicle was turned off. The vehicle had been to the dealer four times regarding this problem. The dealer purchased the vehicle back.

- Glendale, AZ, USA

problem #1

Oct 022002


  • Automatic transmission
  • miles
Consumer states that she was involved in a front passenger side collision at approx 40-45mph. Both passenger and driver air bags did not deploy.

- Graff Valley, CA, USA