10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
96,859 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #17

Aug 282008

Ram 1500

  • 165,000 miles
My dashboard was completely destroyed by the sun and heat ( 2008). It started as cracks and morphed into pieces falling apart. I asked Dodge in 2008 if they was any recalls and the responded no. I could have it replaced for apprx 600 usd. Its now 2016 and I finally had my dash replaced with a new aftermarket piece that is made with plastics thst are designed to withstand sunlight and heat. Why is Dodge allowed to produce a product that fails so easily and not held responsible? there should be releif for the owners !!

- Gilbert, AZ, USA

problem #16

Aug 112014

Ram 1500

  • 125,600 miles
The contact owns a 2000 Dodge Ram 1500. The contact stated that the dashboard was fractured. The contact was concerned that the front passenger side air bags would be unsafe due to the location of the fracture. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 125,600.

- Toledo, OH, USA

problem #15

May 272014

Ram 1500

  • 100,000 miles
The contact owns a 2000 Dodge Ram 1500. The contact stated that the dashboard was deteriorating very badly. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

- Houston, TX, USA

problem #14

Jul 242015

Ram 1500

  • 48,000 miles
Dash cracking and falling into the passenger area. Big chunks of plastic fell off of the dash and the truck is relatively not used.

- Camden, AR, USA

problem #13

Aug 302013

Ram 1500

  • 89,000 miles
The contact owns a 2000 Dodge Ram 1500. While reversing at a low speed, the brake pedal was depressed but the vehicle failed to stop. The contact had to engage the emergency brake in order to stop the vehicle. In addition, the contact noticed that there was brake fluid leaking from underneath the vehicle. In addition, the contact stated that the dashboard fractured. The vehicle was taken to an independent mechanic who diagnosed that the brake lines needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the mechanic who diagnosed that the brake lines needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 89,000.

- Haw River, NC, USA

problem #12

Feb 172010

Ram 1500

  • 120,000 miles
The contact owns a 2000 Dodge Ram 1500. The contact stated that the dashboard was cracking and the electrical wires shorted and melted. The contact also mentioned that the vehicle stalled. The vehicle was merged to the shoulder of the road and was towed to the contact's home. The contact replaced the defective wires. The VIN was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.

- Jonesboro, AR, USA

problem #11

Jan 022014

Ram 1500 8-cyl

  • 113,000 miles
The contact owns a 2000 Dodge Ram 1500. The contact stated that there were severe cracks in the dashboard near the air bag housing area. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 113,000. The VIN was unavailable. Updated 02/11/2014

- Tabor City, NC, USA

problem #10

Sep 062013

Ram 1500

  • 172,000 miles
The contact owns a 2000 Dodge Ram 1500. The contact stated that the dashboard was cracked and caved in. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 172,000.

- Jamestown, MO, USA

problem #9

Aug 052013

Ram 1500

  • 160,000 miles
The contact owns a 2000 Dodge Ram 1500. The contact stated while driving 55 mph, the dashboard cracked and pieces peeled off. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 160,000.

- Celina, OH, USA

problem #8

Sep 142012

Ram 1500

  • 158,000 miles
The contact owns a 2000 Dodge Ram 1500. The contact stated that the latch from the front hood broke. As a result, the hood flew open while the vehicle was being driven and crashed into a tree. A police report was not filed and no injuries were reported. The vehicle was taken to an independent mechanic, who verified the failure and stated that the latch and hinges needed to be replaced. The manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure and current mileage was 158,000.

- Little Egg Harbor, NJ, USA

problem #7

Oct 012001

Ram 1500

  • 7,000 miles
The contact owns a 2000 Dodge Ram 1500. The contact stated that the dashboard was severely cracked. The contact also stated that small pieces of the dashboard fractured while driving various speeds, causing minor eye injuries. The vehicle was taken to an authorized dealer on several occasions, but no assistance was provided. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was 7,000.

- Dallas, TX, USA

problem #6

Jul 012004

Ram 1500

  • 62,000 miles
Cracks in the top cover of the instrument dashboard have gotten so bad the dashboard now has broken apart and fallen in on itself.

- Union, SC, USA

problem #5

May 012008

Ram 1500

  • 89,000 miles
I bought my 2000 Dodge Ram brand new. About 3 years ago I noticed some small cracks in the dash, then some time last year, the dash started collapsing in huge sections. I then started having electrical problems. I checked with my mechanic and he said it is a result of the sun hitting the wires through the holes in the dash. I then bought a dash cover to stop any further sun damage but continue to have intermittent electrical problems. It has gotten to where it is unsafe to drive.

- Sanger, TX, USA

problem #4

Nov 062008

Ram 1500

  • 106,000 miles
As the truck was being driven down the road, approx. 40 mph the hood of the truck flipped up and off. The hood was hanging off the side of the truck.

- Plainfield, IL, USA

problem #3

Oct 252007

Ram 1500 8-cyl

  • Automatic transmission
  • 75,000 miles
The dashboard has cracked and continues to deteriorate. I'm now losing the bevel as well. I'm concerned about sharp pieces breaking off.

- Bossier City, LA, USA

problem #2

May 142003

Ram 1500 4WD 8-cyl

  • Automatic transmission
  • 32,000 miles
Dash started to crack, then falling apart, took to dealer under warranty, they said it was not warranty and gave verbal quote around $700 dollars to replace.

- Deltona, FL, USA

problem #1

Oct 152004

Ram 1500 4WD 8-cyl

  • Automatic transmission
  • 25,000 miles
The consumer stated that 2000 Dodge Ram 1500 had a brittle dashboard. The driver stated that when he touched the dashboard pieces fell off and they were sharp like glass. The dashboard corroded for about 8 months to a year. The maintenance department reported this to the dealership. Consumer did not know if the manufacturer had been called. This was not consumer's truck, it belonged to the county of manatee, Florida. No one tried to do any repairs to the dashboard.

- Bradenton, FL, USA