really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
63,451 miles

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« Read the previous 20 complaints

problem #161

Jul 012008

Ram 1500 8-cyl

  • 85,000 miles
The dashboard on my 2002 Dodge Ram 1500 is cracked into many sharp, loose pieces. At this point, it's not held together by anything. My concern is that in the event of an accident, the pieces could cause injury to any vehicle occupants. It's been cracked since 2008 when the vehicle was approximately 6 years old. A friend has the same make/model and has the same problem.

- Tx, TX, USA

problem #160

May 182009

Ram 1500 8-cyl

  • 59,680 miles
I have a 2002 Dodge Ram 1500 and my dashboard is cracked from one end to the other. There is also a hole which measures 9" long and 3 1/2" wide. I believe under the right situation this could cause serious bodily harm.

- Semmes, AL, USA

problem #159

Apr 202011

Ram 1500 8-cyl

  • 92,000 miles
Cracked dashboard, when I bought this truck it had a small crack in the board now a year later it have about 8 cracks, I got a cover for the dashboard, waiting to see if the manufacturer will issue a recall for this problem.

- El Campo, TX, USA

problem #158

Jan 282007

Ram 1500 8-cyl

  • 100,000 miles
2002 Dodge Ram quad cab - reporting the cracking of the dash board, there has been no damage to the dash, the Ram was kept in a covered garage and still has several cracks complete across the dash. The broken and loose plastic parts could pose a safety hazard.

- Tiptonville, TN, USA

problem #157

May 102010

Ram 1500 8-cyl

  • 80,000 miles
The dashboard on my 2002 Dodge Ram 1500 is cracking in multiple places. I've called every Dodge dealer in town, and I've been told that neither they nor Dodge will take care of this.

- Austin, TX, USA

problem #156

Oct 052010

Ram 1500 8-cyl

  • 75,000 miles
Cracked dashboard. Dangerous due to sharp edges and possibly interfering with operation of airbags.

- Chico, CA, USA

problem #155

Jan 012008

Ram 1500 8-cyl

  • 95,000 miles
Dash cracking on 2002 Dodge Ram quadcab; not the first vehicle to be experiencing this. Many forums and complaints regarding this matter. Formal complaint on Dodge to NHTSA. Vehicle had about 95K when first appeared; progressively worse, becoming a driving hazard.

- Universal City, TX, USA

problem #154

Jan 012009

Ram 1500 8-cyl

  • 120,000 miles
Dashboard cracking and holes in it. Engine won't shift gears now and dashboard lights go completely out at times.

- Albuquerque, NM, USA

problem #153

Jan 012007

Ram 1500

  • miles
Dashboard falling apart/ cracking.

- Tequesta, FL, USA

problem #152

Jan 152009

Ram 1500 8-cyl

  • 79,000 miles
Dash components cracking and falling apart without abuse. Not caused by sun or heat exposure. Cracked dash panels pose a hazard due to exposed wiring usually covered and protected by dash. Parts of cracking dash can fall into wiring and components housed in the dash, including airbag components. Cracked dash panels are very sharp and can cause increased danger in case of crash or occupant impact with dash panels. Three of these vehicles in our family, all with same problem of dash components cracking without abuse or neglect. Aware of numerous other vehicles of this make with same issues.

- Humble, TX, USA

problem #151

Jul 132009

Ram 1500

  • miles
2002 Dodge Ram 1500 has multiple cracks in dash w/ at least two in the passenger side airbag area. Heater and defroster also do not function properly.

- Fort Smith, AR, USA

problem #150

Jul 052008

Ram 1500 4WD 8-cyl

  • miles
I have a 2002 Dodge Ram 1500 and may dashboard had one crack 2 years ago. Since then multiple cracks have appeared all along the dash. May concern is the dash will fall completely apart or a piece will come loose and hit someone. Thanks.

- Wilmington, NC, USA

problem #149

Jul 172007

Ram 1500

  • miles
I own a 2002 Dodge Ram 1500 and the dash looks like it has been through a war zone. It is cracked all to pieces and parts are starting to fall off.

- Johnson City, TN, USA

problem #148

Jan 012005

Ram 1500

  • miles
Just what happened to the phase "Ram tough" I've had my 2002 Dodge Ram 1500 since it was new; I had installed a carpeted dash cover a few months after I bought the truck so the dashboard would be protected from the sun. I even installed a retractable accordion style sunshade. In mid 2005, I was cleaning the interior and removed the cover only to find three cracks in my dashboard, since then I have noted more and more cracks with very sharp edges to the point that now I have holes with sharp edges and pieces of dashboard falling down inside the A/C ducts and into the wiring of the dash area, also I should mention that since these pieces have fallen into the ducts, my A/C unit is not working properly in that the internal doors to divert hot and cold air are being blocked by these broken pieces and no longer open or close. I feel that Dodge needs to man up and put out a recall. Look, I love my truck, it's my third one, and I've been a loyal customer for many many years. It's now time for Dodge to show their loyalty to its customers!!!

- Sunrise, FL, USA

problem #147

May 202004

Ram 1500

  • 62,000 miles
I have a 2002 Dodge Ram pickup the dashboard has been cracked for a while from the defect in the material. The other day a piece of the dashboard broke off. Now there is a real sharp edge on the front of the dashboard and it will cut someone if they happen to put their hand on it just right. God forbid that some little child should bump their head on it.

- Coldwater, MS, USA

problem #146

Jul 172007

Ram 1500 4WD 8-cyl

  • 55,000 miles
I have a 2002 Dodge Ram 1500 quad cab and in the summer of 2007 I noticed that a crack had formed in my dashboard, there are now 6 cracks throughout the whole dashboard. I am extremely worried that if the truck is involved in a collision that the pieces with the sharp edges would be extremely dangerous to the occupants because the dashboard will break into pieces and fly through the cab.

- Stephens City, VA, USA

problem #145

Jun 152006

Ram 1500

  • 65,000 miles
2002 Dodge Ram 1500. Dash has been cracking for last several years and I just now started researching on internet for fear of some electrical short or serious injury. This is an apparent very common defect with Dodge, that Dodge does not want to rectify. I've always used a sunvisor and tried my best to protect the dash and interior. 1. events leading up to failure - defect in materials used by Dodge. 2. failure and occurrence - dash keeps cracking. 3. actions taken to correct - filing complaint.

- Irving, TX, USA

problem #144

Aug 312009

Ram 1500

  • 90,000 miles
Cracking dashboard on 2002 Dodge Ram 1500. Safety issues with sharp edges and loose pieces. Numerous complaints throughout internet sites of same problem. Dodge has not issued a recall. Model years 1998-2006 involved.

- Rose Hill, VA, USA

problem #143

Nov 192005

Ram 1500

  • 40,000 miles
The contact owns a 2002 Dodge Ram 1500. The contact stated that he was unable to feel heat on the drivers side of the vehicle; all of the heat was on the passenger side. The vehicle was taken to an authorized dealership where the contact was informed that they could do nothing about the problem. Furthermore, the dashboard began to crack. The vehicle was not repaired when the complaint was filed. The manufacturer was not notified. The current mileage was approximately 146,000. The failure mileage was approximately 40,000.

- Martinez, GA, USA

problem #142

Sep 062010

Ram 1500 8-cyl

  • 204,000 miles
The contact owns a 2002 Dodge Ram 1500.the contact stated while entering his vehicle he noticed cracks on the dashboard. The manufacturer had not been contacted about the failure. The contact has found other complaints about this failure on the NHTSA website. Updated evoq 03/22/11

- Louisburgh, NC, USA

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