10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 12 / 0
- Average Mileage:
- 63,451 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The dash board on my 2002 Dodge Ram is cracking and in danger of collapsing exposing the wiring and electrical components required for safe operation.
- Milton, FL, USA
Dashboard has so many cracks its a safety issue. 2002 Dodge Ram 1500.
- Marion, NC, USA
Dash in 2002 Dodge Ram 1500 quad cab.
- Weatherford, TX, USA
The dashboard began cracking two years ago and has continued to do so. There are now several large cracks in the dashboard.
- Memphis, TN, USA
My dash on my 2002 Dodge Ram 1500 is cracked all to pieces. I take good care of my vehicle and the dash is still cracking more everyday. This problem is due to cheap plastic being used by Dodge. I thought this might be an isolated incident, but I have found hundreds of others with the exact same problems. Dodge doesn't seem to think that it is their fault, but with the large occurrence of this problem it has to be.
- Marion, AR, USA
Around the middle of April I noticed a small patch of paint disappearing from the roof of my truck. Over the past few months most of the paint on my roof and other parts of the truck is coming off.
- Milford, MA, USA
Windshield fogging up on inside due to leaking hand holds. Resulting in visual problems along with excessive moisture under the dash pad causing cracking. Along with safety concerns with passenger side air bag working properly when needed and any other electrical problems arising from the moisture. Dodge is aware of this problem and has done nothing to correct it such as a recall. I feel they must be held accountable for the defects.
- Jefferson City , MO, USA
Starting at the being of 2007, my dash has been falling apart. When I complained to the dealership, I was told it wasn't covered and it would cost about $1400 bucks to replace and install the new parts. I've tried to talk to Dodge but they refuse to help. Now not only is the dash falling apart but switch panels and the overhead console panel. It's like I'm driving a large potato chip; every week, I find something new that's falling apart. (pictures are available if I need to post them here).
- El Paso, TX, USA
About 6 months ago two cracks in the dash started, one in the middle of the dash by the windshield, the other one was on the right side by the air bag all the way down. This should not be. Dodge needs to come up with a replacement for these two dash pieces, the value of the truck is now junk if not replaced. Will the air bag still work right don't know.
- Glasgow, KY, USA
Small cracks started in multiple places on dashboard about a year ago. About 6 months ago they became larger and now whole pieces of the dash are loose. A large crack started about a week ago and is now extends from the front of the dash all the way to the windshield.
- Winterville, NC, USA
After owning this vehicle for 6 years< the paint is starting to peel, and it is rusting from the inside out. Although this is not a safety issue I am hoping you can point in the right direction. Thank you.
- Columbia, MD, USA
I own a 2002 Dodge Ram 1500. Of my many problems, my dash board has cracked. I am aware that I am not alone. When will something be done about this. If we want to have the us consumers continue to purchase us made cars, something must be done about the poor quality that our manufacturer put out.
- Mckinney, TX, USA
Joining the group of people with cracked dash problems on our 2002 Dodge Ram 1500. Over. 2 years ago, we noticed a crack on the front portion of the dash at the center of the windshield. This is separate to the main dash cover. Now, we have a new crack near the right side air bag on the main portion. At best, it is unsightly for a vehicle as expensive as this. As a safety concern, who knows what would happen in an accident. The vehicle is garaged most of the time because it is a second vehicle. It appears a waste of time to talk to a dealership unless you have an extra $800 kicking around the wallet. If Dodge/Chrysler does not want to face up to the problem and the nhsta is not taking action, maybe some picketing of the dealerships and media investigative reporting should be done. Is there any class actions pending? if not, it looks like there are enough people with the same problem to start one.
- Port Charlotte, FL, USA
Cracked dashboard in 2002 Dodge Ram 1500. Started cracking 18-24 months ago and now has totally fallen apart.
- Broomfield, CO, USA
2002 Dodge Ram 1500. Long perpendicular cracks in dash. Bought perma plate warranty at time purchase. Replacement of the dash costs upwards of $1500 by two dealerships. Perma plate merely refunded me my $299 warranty. I take meticulous care of my vehicle. This is a defect as my car is typically parked in the shade. I am an airline Pilot and my vehicle sits in covered parking. Perma plate told me that this was common in the Dodge Ram 1500 model and directed me to do a web search. I was amazed at the high number of complaints reflecting the exact same issue. Dodge should fix the problem free of charge. What an embarrassment to have such a nice truck cracking like this. Lastly, from a safety perspective, the crack runs near the passenger air bag deployment location. I do not know if this crack would cause problems in an accident. I think it's fair to say that upon review of the high number of incidents here that Dodge should address the issue with more than statistics...they should simply back their product.
- Phoenix, AZ, USA
2002 Dodge Ram pickup truck has cracked dash. Once crack that seperates front dash into 2 pieces.
- Abilene, TX, USA
Dash board cracking.
- Bartow, FL, USA
Dash started to crack on 02 Dodge Ram. Appears to be an issue with numerous 02 and 03 Dodge Ram. Speculation that the plastic used is not uv resistant.
- Austin, TX, USA
About two months ago I started noticing this small crack in my dash, a day or two later the crack had gotten much bigger and there was another crack. Now I have three large cracks on my dashboard and they are on the passenger side running from the windshield toward the glove box, it will cost almost $1100 to replace this. I have read many complaints about Dodge cracked dashboards. I feel this may be a serious air bag issue that needs to be fixed. www.carcomplaints.com/Dodge/ram_1500/2002/accessories-interior/cracks_in_dashboard.shtml.
- Fernandina Beach, FL, USA
- Williamston, SC, USA