10.0
really awful- Crashes / Fires:
- 20 / 0
- Injuries / Deaths:
- 20 / 0
- Average Mileage:
- 17,076 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The dash in my 2002 Dodge Ram 1500 is cracking and falling apart (defective plastic)and Dodge/Chrysler will not stand behind it's product. The air bag is right below & connected to the plastic that has cracked. I am worried that if the air bag is deployed that this plastic (which is very sharp pieces) will be very dangerous to anyone in the vehicle.I also pick up my grandchildren every day from school and the dash on my truck has broken in so many places that it is now falling apart and huge pieces falling out.this plastic is very sharp and could slice open anyone around it. I have always kept my truck parked in a garage since I have owned it(2002)-so the sun is not the problem-it is a defective product that was installed on my vehicle when built. I have contacted my dealership twice and they tell me that there is nothing they will do about it.
- Cape Coral, FL, USA
Severe cracking of upper two-piece dash board. Multiple cracks running through dash, leaving open holes to wiring. Cracked dash shifting, could interfere with passenger airbag deployment.
- Banning, CA, USA
A vehicle was left unattended on a hillside in direct sunlight after it had already hit a mailbox. I struck vehicle in left rear with my right front it totaled both vehicles. I was driving about 50 mph and never seen car prior to impact. It injured both passengers in back seat both front seat occupants were not injured but airbags never deployed.
- Cusseta, AS, USA
Email concerned that the airbags in his 2002 Dodge Ram truck failed to deploy in a 25 to 30 mph accident.
- Hickory, NC, USA
The driver was going 30 mph and hit a tree. All the frontal part of the vecicle was bent inward and the radiator was damaged. Neither the frontal nor side air bags deployed. It has not been yet reported to the dealer. The truck had to be towed and it is currently not drivable.
- Gridley, CA, USA
I hit a tree doing 45 mph no air bags deployed on either the drivers or passenger side of the truck. I had severe damage to my face and I am facing two more operations in the next year. Cause for air bags not deploying is unknown but Chrysler Corp has checked the computer and found no codes in the computer to cause the air bags not to come out. The truck was a total loss. They have not found out why they did not deploy.
- Cleveland, MS, USA
On June 4th,2005 my wife had an accident in a 2002 Dodge pickup. On her way to work she was driveing around 45 miles an hour. Until a cat ran in front of her by reflax she tried to aviod the cat so she swerved to the right and struck a mailbox then she swerved to the left trying to gian control of the truck. Then while trying to gian control swerved back to the right going over a ditch and entering private property. Then she struck a pine tree which also struck some power lines. When she crashed into the pine tree the airbags didn't deploy also the seat belt didn't lock ethier. My wife hit the steering wheel with the chest and her elbows. Agter she hit the steering wheel she bounced back tothe set which caused her neck pian and left soulder and her left side of her lower back. Which lead to her damageing her lower back she was also taken to the emergncy room by an ambulance. Then I called Chrysler on June 6th 2005 they asked me for my VIN number of my truck. Then they lied to me about calling, sending a letter, send a fax to the bodyshop where my truck at, and each time I called they always change infomation and they haven't told anything regarding to my truck. Old parts are still available. This the reference number 137455235 the report number from the state trooper is fhpa05ff024427.
- Defuniak Spring, FL, USA
While driving on gravel road oat 40-45 mph vehicle hit a pot hole, causing it to hydroplane. Vehicle came down, and hit the front of the vehicle first and commenced to flip over a few times, landing on the passenger's side. Upon impact, neither of the frontal air bags deployed. Driver sustained major injuries, and was transported by ambulance to the local hospital........
- Garden Valley, CA, USA
While driving 65 mph driver lost control of the vehicle and collided with a tree. Upon impact, both frontal air bags failed to deploy. Driver to sustained major injuries, and was transported to a hospital. The vehicle was towed to a garage.
- Carlisle, KY, USA
Vehicle was involved in a frontal collision while driving at 45 mph. Upon impact, none of the frontal air bags deployed. The entire front end of vehicle was severely damaged. Driver sustained shoulder, leg, angle and knee injuries, and was having headaches.
- Memphis, TN, USA
The consumer was injured when the air bags failed to deploy in an accident. Consumer had two surgeries since the accident and had been unable to receive any help regarding the accident. (passenger submitted report) the seat belt failed as well. Updated 07/17/06. Updated
- Northpole, AK, USA
While driving at 45 mph consumer's vehicle collided with another vehicle head on. Upon impact, air bags did not deploy. Police arrived on the scene and the other consumer was cited. The other consumer sustained minor injuries.
- Tecumseh, MI, USA
While driving 40 mph the vehicle jumped the curb and hit a wooden telephone pole. The front air bags did not deploy. The telephone pole broke in half due to the impact of the vehicle. The driver was transported to the emergency room for broken fingers and bruises. The vehicle could not be driven or repaired.
- El Paso, TX, USA
While driving vehicle was involved in a frontal collision and neither of the air bags deployed. Dealer not notified yet.
- Freeport, PA, USA
While driving approximately 45mph, had an accident by rear ending vehicle in front. ABS braking system had locked up. This caused the vehicle to skid into the vehicle in front. Air bags failed to deploy upon impact. Front end of vehicle was destroyed. Also, seat belts failed to restrain and driver suffered chest pains from hitting steering wheel, and had to be taken to hospital.
- Homosassa, FL, USA
I rented this truck from enterprise, I was blinded by an oncoming 18 wheeler and ran into a big truck that stopped in front of me. The first problem was the brakes locked up sending me into the opposite lane where an 18 wheeler was coming at me. I let off the brakes and did a controlled crash into the truck in front of me. The driver side air bag did not deploy causing me great pain and injuries that have yet to be fully determined. Lawyers told me that sine I was not killed I could never win a battle with the auto makes so once again the small guy gets the short end of the stick. I just thought by reporting this too you, you may be able to get this information out to other people who own this kind of defective product and possibly save a life. Thank you for your time. ***dimsii IVOQ entry posted after 12/12/02 cut-over to artemis****770770
- Hollywood, CA, USA
On the same day as purchase, consumer was involved in a vehicle accident. The vehicle sustained severe damage to the front end and was deemed totaled by the insurance company. Despite the severity of the crash, the airbags failed to deploy.
- New Windsor, NY, USA
Consumer states that in a frontal collison none of the air bags deployed on impact.
- Independence, KS, USA
At 50mph vehicle crashed, and airbags did not deploy. Cause unknown. Dealer notified.
- Claremont, NC, USA
- Newport News, VA, USA