10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
42,822 miles

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« Read the previous 20 complaints

problem #44

Jul 052013

Ram 1500 8-cyl

  • miles
The contact owns a 2009 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 13V038000 (power train) and contact the dealer to schedule recall service. The dealer advised that the parts needed to complete the service were not yet available. The manufacturer was notified but was unable to provide an expected date for the parts to become available. The contact stated that the recall letter was received several months ago. The contact had not experienced a failure.

- Newark, OH, USA

problem #43

Jun 202013

Ram 1500

  • miles
The contact owns a 2009 Dodge Ram 1500. The contact stated that they received recall notice NHTSA campaign number: 13V038000 (power train) three months ago but was informed by the dealer that the parts were not available for the repair. The manufacturer was contacted who could not provide an arrival date for the part. The VIN was not available. The contact had not experienced a failure.

- Loganville, GA, USA

problem #42

Jun 172013

Ram 1500

  • 32,000 miles
There has been a recall on my vehicle regarding the rear axle pinion nut potential failure. Notification #N08. I received notification several months back from Chrysler stating I would be contacted by local dealer to schedule required repair. Having not received any other communication as of 6/17/13 regarding scheduling of repair I called dealer myself. I was told that the part (nut with locktite) has not been provided to dealers and they are equally frustrated with this issue as they are receiving several calls from other concerned owners. They send out a letter warning you of the potential danger if this nut does fail but do not resolve factory issue in timely matter. The factory will not reimburse an owner if repair is made by others. Any advice or assistance would be very appreciated. Thank you

- Tracy, CA, USA

problem #41

Apr 302013

Ram 1500

  • 13,126 miles
The contact owns a 2009 Dodge Ram 1500. The contact received NHTSA campaign number recall 13V038000 (power train) several months ago. The failure was not experienced; however, the repair exceeded a reasonable time for repair. The manufacturer advised that the part was not available and they did not know when the part was going to be available. The current mileage was 13,126.

- Yale , OK, USA

problem #40

Jun 102013

Ram 1500

  • miles
2009 Dodge Ram 1500. Consumer writes in regards to rear axle pinion nut recall notice. The consumer was informed by the dealer and Chrysler group, the parts were not available, and no specific time was given.

- Maceo, KY, USA

problem #39

Jun 042013

Ram 1500 8-cyl

  • 40,000 miles
Received my safety recall 3 months ago. Issues could cause "crash without warning". Chrysler still doesn't have the parts to fix my vehicle.

- Grand Rapids, MN, USA

problem #38

Feb 062013

Ram 1500

  • miles
The contact owns a 2009 Dodge Ram 1500. The contact received a recall notice for NHTSA campaign id number 13V038000 (power train). The contact stated that the parts were not available for the repair and was concerned about driving the vehicle. The manufacturer was made aware of the issue and could not provide an estimated time of arrival. The contact had not experienced a failure. The current mileage was 40,000.

- Loxahatchee, FL, USA

problem #37

May 292013

Ram 1500

  • 59,000 miles
Recall for the loose pinion nut and resulting differential lockup/ drive shaft breakage has still not been accomplished yet. 7 months after the initial recall. What is the NHTSA doing about this. This is a safety issue that Dodge is not taking care of. We need action on this before someone dies.

- Moultonborough, NH, USA

problem #36

Apr 302013

Ram 1500 8-cyl

  • 59,169 miles
Driving on 390N in rochester N.Y. at approx. 5pm heavy traffic.loud bang and rear tires locked up, , both granddaughters began to scream" whats happening". I had no clue. Looked to right to try to get out of traffic and saw what I thought was my driveshaft spit out from under R R tire.. we were lifted up in air at back of truck and I lost all propulsion, mind you my 5 and 6 year old are screaming as the other half of the drive shaft pounds on the pavement and bottom of truck.I still have no idea what is happening. Somehow and that's what I told the sheriff I got the truck which was now freewheeling off to the side of the road approx. 75-100 ft from my driveshaft that hit the bridge guardrail and stopped from hitting anyone in traffic. I collected myself, calmed the girls whos big concern was now, , someone is going to smash us and called 911 and my daughter. Then I looked. My driveshaft was torn in two, oil and parts were everywhere we should be dead but we are not honestly I have no clue how I got that truck over and stopped. Me and the girls pray every night for god to protect our family and angels road in that truck that day.the tow truck driver had to skid the truck up onto the flatbed it was seized so badly, , and my daughter came and safely got the girls off the busy highway and home. The help truck said he had never seen anything like it..the Dodge dealership has been helpful but Chrysler has been unhelpful to its dealer and myself with an indifference that discussed me. I hope you do something before someone dies!!!!

- Fairport , NY, USA

problem #35

Apr 242013

Ram 1500 8-cyl

  • 63,000 miles
I am getting periodical noise from my rear axle. I am concerned with the recall for the rear axle pinion nut. I took my vehicle to the dealer today and was told no parts till Sept @ 2013! this is a very dangerous issue and there are over 45 documented cases with injuries involved. This needs to be addressed immediately!!!!!!!!!!!

- Frisco, TX, USA

problem #34

Apr 112013

Ram 1500 8-cyl

  • 70,000 miles
The contact owns a 2009 Dodge Ram 1500. The contact stated there was a recall associated with NHTSA campaign id number 12V474000 (power train). The vehicle was taken to an authorized dealer who stated that the part was unavailable and refused to inspect the vehicle for potential safety issues. The manufacturer was notified and they were unable to provide an estimated date for the a remedy part to become available. The contact had not experienced any failure at this time....updated 07-10-13 updated 07/16/2013

- Huntsville, AL, USA

problem #33

Apr 182013

Ram 1500 8-cyl

  • 36,000 miles
Driving down the road 35 mph rear differential locked up truck went into skid out of control driveshaft broke slid off road.

- Verona, PA, USA

problem #32

Apr 192013

Ram 1500 6-cyl

  • 3,600 miles
The rear axle pinion nut on your truck VIN:([xxx]) may have been built without an adhesive patch on the pinion nut threads. The lack of this adhesive patch could allow the rear axle pinion nut to loosen and/or the rear driveshaft to separate from the rear axle. A loose pinion nut could cause the rear axle to seize and a separated driveshaft could cause a loss of motive power. Either situation could cause a crash without warning. Safety recall N08/NHTSA 13V-038 I called earnhardt Dodge, located at 1300 S. Arizona ave, gilbert, AZ at 480-926-4000 and they said they can't repair the vehicle because Dodge didn't sent them the parts and the repair manager said they don't know when they will get the parts. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Mesa, AZ, USA

problem #31

Dec 142011

Ram 1500

  • 90,000 miles
The contact owns a 2009 Dodge Ram 1500. The contact stated that while driving 20 mph, the rear end seized and the drive shaft fractured without warning. The vehicle was taken to the dealer however, the technician was unable to diagnose the failure but did replace the driver shaft and performed minor repairs to the transmission. The failure recurred one year later. The contact was informed that the failure was covered under NHTSA campaign id number: 13V038000 (power train). The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was not repaired. The VIN was not available. The failure mileage was 90,000 and the current mileage was 128,000.

- Abingdon, MD, USA

problem #30

Mar 062013

Ram 1500 8-cyl

  • 89,000 miles
Loss of rear axle pinion nut, rear axle lockup and damaged driveshaft.

- Quincy, IL, USA

problem #29

Mar 032013

Ram 1500

  • 30,100 miles
The contact owns a 2009 Dodge Ram 1500. The contact stated that while driving 60 mph, a rattle noise was heard from under the hood. The contact attempted to stop the vehicle but the tires seized and caused him to skid to the side of the road. The contact also stated that he noticed an oil leak. The vehicle was towed to the dealer for inspection where they stated that the pinion nut and drive shaft failed. The vehicle was not repaired. The manufacturer was notified and stated that the vehicle was not included in any recalls. The failure mileage was 30,100.

- Kings Park, NY, USA

problem #28

Jan 222013

Ram 1500 4WD 8-cyl

  • 67,794 miles
At approx 1pm on Jan 22nd I was driving North along a secondary road in my 2009 Dodge Ram 1500. I was traveling at approx 40 mph with my seatbelt on when I began to hear a whistling noise from the truck. As I slowed to figure out what it was, a loud bang was heard and the truck spun violently in a counterclockwise motion. As it did, the truck went airborne and crossed over the southbound side of the highway. It chromed off the bottom of some low hanging tree branches and came to a rest in the ditch to the right of the southbound side of the road. Initially I did not feel any pain but called for a tow truck. Shortly afterwards I began to have some significant pain in my left shoulder/neck and my right ribcage area. Fire and ems were dispatched and arrived approx 5-10 minutes later. I was taken to a local er, evaluated and released with cracked cartilage in my lower right ribcage area. The truck was towed to a local Dodge dealer for evaluation. I was later informed that the rear pinion nut had come off causing the gear to come into contact with the driveshaft, locking up the left rear wheel. There was an apparent recall for similar trucks from July-Sept 2009, however my truck was purchased in March 2009. Since the accident Dodge has re-issued the recall to include my truck. I am writing this complaint to make sure that my truck is included in whatever analysis is done as a result of this defect.

- Montrose, PA, USA

problem #27

Feb 022013

Ram 1500 8-cyl

  • 90,000 miles
The steel cooler lines from the transmission to the factory installed transmission cooler started leaking at the crimped area between the steel and rubber joints. Chrysler knows there is a problem because there is a long delay for getting replacement parts. They will not be releasing the parts until later in February. This leak could become a major problem and cause a transmission failure. Chrysler does not want to cover this under warranty and it could impact the power train (which is under a lifetime warranty). This needs to be investigated to see if it is a systematic problem those could cause injury or loss of property.

- Eureka, MO, USA

problem #26

Feb 082013

Ram 1500

  • 60,992 miles
The contact owns a 2009 Dodge Ram 1500. The contact stated that while driving approximately 30 mph, a loud banging noise was heard. Immediately after, the rear wheels seized and the vehicle was no longer drivable. The vehicle was towed to a dealer where it was confirmed that the rear differential failed and the axle and drive shaft needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and they offered no assistance. The failure and current mileages were approximately 60,992.

- Fort Wayne, IN, USA

problem #25

Feb 082013

Ram 1500 4WD 8-cyl

  • 60,992 miles
I was driving and heard a whining noise when I released the accelerator. I was going to get my wife to have her help me to drop it off at my mechanic. I heard a loud bang and I lost the ability to drive forward. I was able to get pulled over to the curb. I got out and found the drive shaft had fallen off the rear pumpkin. I attempted to put the vehicle into 4WD do get off the street but was unable to as the rear tires had locked up. The tow truck arrived and he told me the pinion nut had given out. He winched the truck onto his flatbed and took it to the Dodge dealership. They did a VIN check and found no recalls. I did a search and found a recall on the rear differential pinion nut, just not including my vehicle.

- Ft Wayne, IN, USA

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