really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
89,475 miles

About These NHTSA Complaints:

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problem #20

Jan 162012

Ram 2500

  • 200,000 miles
The contact owns a 1998 Dodge Ram 2500. While driving at any speed, the air bag light remained illuminated and the horn sounded without being promoted. In addition, the contact heard a noise under the vehicle. The contact noticed that the metal parts that held the wheels were corroded and caused the spare tire to detach. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 200,000.

- Beachwood, NJ, USA

problem #19

May 012012

Ram 2500

  • 120,000 miles
Dashboard is seriously cracked and broken, chunks are missing, cracks go from front all the way to the windshield, giving vehicle to son next year, worried pieces of plastic may fly into his eyes, and it looks embarrassing also.

- New Carlisle, OH, USA

problem #18

Apr 032007

Ram 2500 4WD 8-cyl

  • 193,000 miles
The spare tire mechanism that hold the tire under the bed broke. This failure was very dangerous since it occurred while I was driving, my spare tire fell onto the street and rolled. Luckily I was in a 35 mph area, but cars still had to move out of the way of the rolling tire. Had I been on the interstate, it could have been disastrous.

- Auburn, AL, USA

problem #17

Oct 012011

Ram 2500 4WD 6-cyl Diesel

  • 155,000 miles
Upon removal of dashboard to replace heater and evaporator cores while removing the dashboard it crumbled into dust the dash had no visible cracks until view from below seeing about 200+ cracks from dashboard becoming brittle from being improperly made, this occurs with all Dodge Ram dashboards from years 94-98.5 and yet no recall has been made, had this dash shattered while driving or in a crash I could have had lots of sharp plastic cuts from the shattered dashboard but it seems that the NHTSA doesn't respond to the amount of people submitting the same problem. Cost to replace dash is $600 from dealer with the same dashboard that will last approx 3 years according to dealership.

- Castle Rock, CO, USA

problem #16

Jun 012009

Ram 2500

  • 200,000 miles
The contact owns a 1998 Dodge Ram 2500. The contact stated the entire length of the dashboard had numerous hairline cracks. The vehicle had not been repaired. The manufacturer was not made aware of the defect. The approximate failure mileage was 200,000.

- Gray Court, SC, USA

problem #15

Jun 012001

Ram 2500 4WD 8-cyl

  • 15,000 miles
The dash started cracking a couple years after new purchase of Ram 2500.

- Gaffney, SC, USA

problem #14

Dec 012009

Ram 2500

  • 74,000 miles
The contact owns a 1998 Dodge Ram. The contact stated that while the vehicle was parked he noticed the dash board of the vehicle was cracked badly. The contact stated that the weather was not hot and was not a factor with the vehicle dash board defect. The contact had pieces of the dashboard fly into his eyes. He took the vehicle to the dealer for diagnostic and testing. The dealer stated that the owner of the vehicle would have to pay for the repairs. There had been no repairs done at the time of the complaint. The approximate failure mileage was 74,000. The approximate current mileage was 85,000.

- Buna, TX, USA

problem #13

Jan 012006

Ram 2500

  • 140,000 miles
Dash board has cracked and is falling apart for no apparent reason.

- Green Cove Springs, FL, USA

problem #12

Jan 102005

Ram 2500 4WD 8-cyl

  • Manual transmission
  • 85,000 miles
Dashboard cracking and now has holes which could lead to electrical problems due to wire damage under the dash. Incident date below is when I first noticed the cracking. This is on a 1998 Dodge Ram 2500.

- Wilmington, OH, USA

problem #11

Mar 172008

Ram 2500 4WD 6-cyl Diesel

  • Manual transmission
  • 90,000 miles
Plastic dashboard materials are defective. 1998 year model Dodge Ram 2500hd 24V dsl 4X4 qc sb truck...dash started getting very brittle after only 6 years of use... recently had to access the A/C evaporator core...and the dashboard literally crumbled. I've seen my share of cosmetic dashboard cracks...but this is complete and utter structural failure.

- Jupiter, FL, USA

problem #10

Sep 152007

Ram 2500 4WD 6-cyl Diesel

  • Manual transmission
  • 150,000 miles
Dashboard cracking and falling down inside the control panel.

- Deer Park, TX, USA

problem #9

Jan 252007

Ram 2500 4WD 6-cyl Diesel

  • Automatic transmission
  • 97,500 miles
1998 Dodge Ram 2500, dashboard cracking in several places. Feel it could become a serious safety hazard as it degrades and loses structural integrity.

- Panama City, FL, USA

problem #8

Mar 072004

Ram 2500 8-cyl Diesel

  • Manual transmission
  • miles
The dashboard in my 1998 Dodge 2500 pick-up looks like a puzzle. I T has been like this for about three years and is just getting worse. I can not find a replacement because every one I find looks the same. Many Dodge owners are saying the same thing.

- Saint Hedwig, TX, USA

problem #7

Jun 012005

Ram 2500 4WD 6-cyl Diesel

  • Manual transmission
  • 60,000 miles
Dashb oard of vehicle became brittle and was falling down into istrument wiring. Dash board cracked and breake off in large pieces that could possible cause injury if vehicle was involved in a traffic crash.

- Salisbury, NC, USA

problem #6

Mar 082004

Ram 2500 4WD 6-cyl Diesel

  • Manual transmission
  • 130,000 miles
Dashboard is cracking.

- Orlando, FL, USA

problem #5

Feb 242006

Ram 2500 8-cyl

  • Automatic transmission
  • 80,000 miles
Cracked dash on 1998 Dodge Ram 2500 pickup truck. Crack is about 6 inches long and working its way down to where the airbag is stored. No particular event led to the dash cracking, it just started one day and has increased in size over time. This is a common issue and several other people with the same vehicle have the same problem. I would like Dodge to replace the dash as I am concerned about airbag deployment.

- Seekonk, MA, USA

problem #4

Dec 182000

(reported on)

Ram 2500

  • miles
Consumer's vehicle not included in recall 98V-208 concerning the bolts that attach the cab to the frame due to VIN, consumer has been unable to obtain detailed written explanation as to why the vehicle is not included. Nlm

- Cordova, TN, USA

problem #3

Nov 222000

Ram 2500

  • miles
Recall 98 V 209 000/high engine idle speed: Vehicle taken to dealer, zangarn Dodge; albuquerque, nm; phone # 505/262-5480 for recall repairs. But, vehicle is still experiencing same problem. Dealer notified, and refused to reinspect vehicle. Please feel free to provide any further details on this matter.

- Albuquerque, MN, USA

problem #2

Sep 081999

(reported on)

Ram 2500

  • miles
Cab bolts recall.

- Thousand Oaks, CA, USA

problem #1

Nov 241998

(reported on)

Ram 2500

  • miles
Van leans low on drivers side also loud clanging spring noises when driving and makeing turns. This condition is from factory. Noticed problem 2 days after taking van home from dealer.

- Alpharetta, GA, USA