fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,696 miles

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problem #4

Jul 192004

Ram 2500 4WD Diesel

  • Automatic transmission
  • 20,783 miles
In July 2004 we took the truck in as it was not blowing cold air, they said that it was low on freon and had no visible leaks but possibly evap core leak. They put some sort of blue identifier in it and told us to check and see if we saw it anywhere so they would know where the leak is, nothing ever showed up. Now 1 1/2 years later the air conditioner is not blowing cold air again. We even made sure that we turned the air conditioner on monthly as they told us to so it would not go bad.

- Commerce City, CO, USA

problem #3

Jul 012003

Ram 2500 4WD 6-cyl Diesel

  • Automatic transmission
  • 50,000 miles
With less than 50,000 miles the air conditioner failed due to a faulty evaporator. Repair cost was over $800.

- Lorain, OH, USA

problem #2

Oct 292002

(reported on)

Ram 2500

  • miles
Consumer notice air conditioner would make noise at all settings due to blower motor. Dealer has been contacted.

- Taylor, TX, USA

problem #1

May 242000

(reported on)

Ram 2500 4WD

  • miles
After 2555 miles, I started getting a very musty odor coming from my A/C vents. I brought it to closest dealer (massey-yardley). Work done states "check for a leak, evaporator leaking, replace evaporator." At 5099 mileage, I went to the dealer because I was still getting a musty odor. I stated I had allergy testing done which came back positive for mold & mildew and I was having health problems due to this condition and could not use my vehicle. This time the dealer cleaned and deoderized the carpet and told me to remove the rubber mats, which I did. There was no moisture under the mats. I do not have pets nor do I smoke, no children. This is a personal vehicle that is not used for work. I am a retired law enforcement officer. The inside and outside of vehicle is always kept immacuately clean. The rubber mats I had bought were of good quality and are afterall, made of inert rubber which did not give off any odor whatsoever. On May 24th I went to the dealer, stated that I have kept the mats out and that it didn't make any difference and I was still getting a musty odor which was making me sick. Dealer sprayed a foaming product manufactured by petro chemical products, Inc. Into the drain outlet and also sprayed some condition air automotive refreshener also by that same company. I was also told by the dealer not to use the max A/C setting but to use the outside air which is in contradiction to the instructions in the owner's manual which states, "select max A/C when the outside air contains smoke, odors or high humidity. This feature allows for recirculation of interior air only." Two other dealers that I called up to get their opinion on my problem, informed me to spray a can of lysol into the intake (I'm sure the epa would find this a dangerous practice to be inhaling this within a confined area). If Chrysler intends for me to use the outside air, in contradiction to the owners manual. Outside air intakes are large enough to suck in insects, etc.

- Palm City, FL, USA