10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
76,890 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2004 Dodge Ram 2500:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #8

Mar 202007

Ram 2500

  • miles
Upon having the truck at dealer B for warranty servicing, the dealership installed without my knowledge or consent the E17 out-of-park alarm, similar to recall NHTSA campaign 05V462000. The recall was for a computer flash to look for several things to occur simultaneously; 1) driver's side door opened, transmission was in reverse, and foot was off of brake. When these conditions occurred the horn started blowing and the lights start flashing. This was not an acceptable recall, and I didn't want it on my truck. On numerous occasions I needed to back up by having the driver's side door open to use the ground as a reference. This typically occurred when mirror or window views were blocked, or there was an object behind that could not be seen. When trying to back up to these objects the horn started blowing and lights started flashing. This resulted in bothering neighbors, coworkers, etc. It was an annoyance and it did not result in a safer vehicle. Chrysler needed to develop an alternate method for addressing the problem, if there was truly a problem needed to be addressed. Chrysler informed me that they were not willing to reverse the recall that it was in place. Also, they claimed that they were mandated to do the recall if I brought the truck in for service, and therefore claimed they had no duty to inform me beforehand. This was tantamount to tampering with my vehicle without my knowledge or consent. Does Chrysler have the authority to perform this recall without my knowledge or consent" if so, from where do they derive this authority" updated 04/18/07.

- Baton Rouge, LA, USA

problem #7

Sep 132006

Ram 2500 4WD 8-cyl

  • Automatic transmission
  • 37,990 miles
I am owner of a 2004 Dodge durango. VIN # 1D4hb48N04fxxxxxx. On Tuesday, September 12, 2006 my wife (lori M. murphy) noticed that all interior lights would not go off once the vehicle was in gear. This problem persisted throughout that day and at 10:00 P.M. I tried to get the lights to turn off to no avail. The lights were still on this morning (9/13/06) when my wife took the vehicle to Aurora Chrysler Plymouth in Aurora Ohio. On the way to the dealership she noticed an electrical burning smell. After arriving and waiting about 2 hours, she was told that a chip had burned out on the circuit board for the instrument panel. The service personnel indicated the part needed for repair would be $587. I would like to refer to the NHTSA investigation # EA06015 to see if I have any recourse with DaimlerChrysler for covering expenses for this repair.

- Bainbridge Twp., OH, USA

problem #6

May 312006

Ram 2500 4WD 6-cyl Diesel

  • Automatic transmission
  • 49,000 miles
Defective weathers tripping around front doors of my 2004.5 Dodge Ram truck. Dodge did not inform me of defective design and will not repair it at their expense (carbon monoxide inhalation danger). Electrical component and wiring harness defects, dealer has not notified me of defects, will not fix them under warranty, (fire hazard). Deceptive practices by Dodge dealer (kari Dodge, kalispell Montana). Sold me a 7 year 70,000 mile warranty, specifically stating it was not similar to my previous warranty (insurance policy it turned out to be). I paid 1700 dollars for a warranty that does not cover what I was lead to believe it would.

- Gray, TN, USA

problem #5

Feb 132006

(reported on)

Ram 2500 8-cyl

  • miles
Consumer 2004 Ram 2500 stalled and electrical system failed. 10156266 the consume was able to turn the ignition to restart the vehicle. The vehicle was taken to the dealer the next day for a test drive with the diagnostic to hooked up tot he vehicle. The diagnostic indicated that the vehicle had complete electrical failure. The front power train module was replaced and the software was updated.

- Salt Point, NY, USA

problem #4

Feb 092006

Ram 2500 8-cyl

  • Automatic transmission
  • 44,000 miles
2004 Dodge durango w/5.7 liter hemi engine just stalled/shut off on its own when going up a parking garage ramp at approximately 15 mph. Lost all power to power steering and brakes. Had to come to a complete stop, place in park, and then restarted without any problem. Have had vehicle since may of 2004 and this is the first time this problem has happened. Very concerned since I have seen other complaints with same exact problem.

- Treasure Island, FL, USA

problem #3

Dec 012004

Ram 2500 4WD 8-cyl

  • Automatic transmission
  • 18,000 miles
The consumer's vehicle would turn off while braking around turns. As a result the power brakes and steering went out.

- Clackamas, OR, USA

problem #2

Apr 012005

Ram 2500 4WD 8-cyl

  • Automatic transmission
  • 1,200 miles
The vehicle continuously stalled in traffic. The consumer was recently driving the vehicle, and the vehicle shut off in the middle of the intersection. After the dealer serviced the vehicle which included replacing the computer, the vehicle's problems still exist. The last fix and the third time the incident occurred, the vehicle lost over 3 miles to the gallon of gas. The dealer stated that they programmed the software to run rich, which in return, burns more gas.

- Poulsbo, WA, USA

problem #1

Dec 082004

Ram 2500 4WD 8-cyl

  • Automatic transmission
  • miles
The electrical system went out which caused the speedometer, brake and tail lights not to operate. The consumer will take the vehicle to the dealer for repair for the fourth time this year.

- Genoa City, WI, USA