really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
68,191 miles

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« Read the previous 20 complaints

problem #68

Dec 182013

Ram 2500

  • miles
The contact owns a 2004 Dodge Ram 2500. The contact stated that there was a recall under NHTSA campaign id number 13V528000 (steering) however, the needed part was unavailable to perform the repair. The dealer informed that the contact would be placed fifty fourth on the waiting list and the part would be sent every twenty one days. The manufacturer was not notified of the defect. The contact had not experienced a failure.

- Huntington Station, NY, USA

problem #67

Feb 202014

Ram 2500

  • 85,000 miles
The left tie rod broke driving down the road causing a hole in my rim, dents in the fender and bumper and damage to the left braking system. I had the vehicle towed to the dealer after learning about this recall, the dealer fixed the broken tie rod but Dodge will not cover any damage left on my truck. It needs a new rim and Dodge stated that they will now be paying for my rim to get fixed, which was fine before this incident. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Clinton, CT, USA

problem #66

Jan 052014

Ram 2500 4WD 6-cyl Diesel

  • Automatic transmission
  • miles
The contact owns a 2004 Dodge Ram 2500. The contact stated that NHTSA campaign number: 13V528000 (steering) had surpassed a reasonable time for repair. The dealer advised the contact that the part was not available for the recall repair. The contact had not experienced a failure. Updated 3/28/14 updated 04/22/14

- Rollins , MT, USA

problem #65

Jan 092012

Ram 2500 4WD 8-cyl

  • miles
2004 Dodge Ram 2500. Consumer writes N regards to tie rod ball stud recall notice and seeks reimbursement for repairs. The consumer stated the vehicle was taken to the dealer for an inspection after receiving a recall, and the vehicle was found to be ok. However, the consumer previously paid extensive amounts of money for repairs for which she believed already fixed the issue being recalled. The consumer submitted receipts for the replacement of the left inner and outer tie rods. When the consumer first started having problems, the vehicle was taken to two different dealership, both of which could find nothing wrong, or determine a cause. After literally years of dealing with the violent shake and other problems including a point in which the vehicle was not drivable many repairs were made at a local repair hop. The consumer continued to experience the death wobble until she did some research online and found a part designed to cure the issue, since Chrysler/Dodge would acknowledge the problem.

- Kansas City, MO, USA

problem #64

Dec 232013

Ram 2500 4WD 6-cyl Diesel

  • miles
The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign id number 13V528000 (steering ) but was unable to have the vehicle repaired because the required part was unavailable. The manufacturer was notified and informed the contact that only one remedy kit was being sent per week to the dealers. The contact had not experienced a failure.... updated 03/24/14

- Stonewood, WV, USA

problem #63

Oct 242013

Ram 2500

  • 80,000 miles
Vehicle started death wobble, I replaced the entire front end. Dodge recalled parts, now are denying repayment for parts I paid for.

- West Valley City, UT, USA

problem #62

Nov 282013

Ram 2500

  • 89,556 miles
I was on my way to see my doctor in waltham, MA. And I travel the MA.turnpike at 67mph, and every bridge span or bump in the road surface the truck started to shake uncontrollably until I went to the brake down lane and brought the truck to a dead stop. In the 166 miles from my home to the doctor office and back home again I had to stop this truck 15 times. When I brought it to the dealership I had to pay $1,699.31for the damage that was cause by a defective part that no one want to replace under what should be a recall. Chrysler says that because of the year and mileage of the vehicle that it was my problem even though they have redesigned the part that cause this problem in the first place. And even after I pay the first repair bill the truck still had the same problem until the mechanic tighten the bolts on the part. The truck is still handling the same as before it was fix. And because I have had major surgery I will have to travel that road many times before I, M healed. Because I'm on workman comp. I have limited funds to live on and I really worry when I drive that truck as I can't afford another vehicle and Chrysler want to do nothing about it until someone is hurt or dead.

- Springfield, MA, USA

problem #61

Feb 032014

Ram 2500

  • 25,000 miles
2005 Dodge 2500 Ram. Consumer writes in regards to vehicle ball joints, U joints and wheel bearing worn out and needed to be replaced. Also, the exhaust system rusted though and the right tie rod end fractured. The consumer recently received a recall notice, regarding the right front tie rod. However, when he called the about the recall, he was informed to send a copy of the invoice and Chrysler would pay for the previous repair. The consumer was then informed they would not pay for anything, unless mopar parts were used.

- Falmouth, KY, USA

problem #60

Jan 132014

Ram 2500 4WD 8-cyl

  • miles
2004 Dodge Ram 2500. Consumer writes in regards to the tie rod recall notice and requests reimbursement for repairs. The consumer stated while driving, the left front tie rod end broke, and he lost steering in the vehicle. The consumer received a safety recall about the problem 2-3 weeks prior, but misplaced it. The consumer called the dealer and provided them with the VIN, and the dealer stated it would be fixed under the recall. The vehicle was towed to the dealer. However, the next the day the consumer received a call from the dealer, stating the repair would not be covered under the recall. The dealer quoted the consumer a cost of $ $470. The consumer authorized the repair. When the consumer arrived home, he found the recall notice, where it did state the left tie rod would be covered. Updated 02/27/14 updated 03/13/14

- Brandon, VT, USA

problem #59

Jun 012013

Ram 2500

  • miles
2004 Dodge Ram. Consumer writes in regards tie rods and steering malfunction. The consumer stated he received a recall notice in February 2013. The dealer inspected the vehicle, and stated there was no issue. However, in June 2013, while driving, the vehicle started to shimmy extremely hard. He was able to maintain control of the vehicle, and drove to a repair shop. An inspection revealed the tie rods were so worn, the steering damper broke.

- Washington, NJ, USA

problem #58

Mar 132013

Ram 2500 4WD 6-cyl Diesel

  • miles
The contact owns a 2004 Dodge Ram 2500. The contact stated that NHTSA recall campaign number: 13V528000 (steering) and NHTSA campaign number: 11V350000 (steering) had surpassed the reasonable time for repair. Both dealer and manufacturer have been contacted. The dealer stated the part would not be available for at least one year and six months. The contact also stated that he `had not experienced the failure described in either recall. Updated 03/18/14 updatd 03/20/14

- Tioga, TX, USA

problem #57

Jan 272014

Ram 2500

  • miles
The contact owns a 2004 Dodge Ram 2500. The contact attempted to have his vehicle repaired under NHTSA campaign number: 13V528000 (steering) but was informed that the parts were not available until March of 2014. The contact stated that since the failure was reported in November of 2013, there should be a remedy available before January of 2014. The manufacturer had exceeded a reasonable time for repair. There are no failures at this time.

- South Beloit, IL, USA

problem #56

Oct 162013

Ram 2500 6-cyl Diesel

  • 150,000 miles
The contact owns a 2004 Dodge Ram 2500. The contact stated that while driving 55 mph, the front end of the vehicle began to shake violently. The contact stated that he took the vehicle to the dealer and they stated that the tie rod needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 150,000.

- 615-863-0348, TN, USA

problem #55

Jan 012014

Ram 2500

  • miles
The contact owns a 2004 Dodge Ram 2500. The contact stated that NHTSA campaign number: (steering) has surpassed a reasonable time for repair. The dealer stated that the part was not available and that the manufacturer was only issuing one repair kit every 14 days. The manufacturer was not notified. The contact had not experienced the failure.

- Austin, TX, USA

problem #54

Jan 042014

Ram 2500

  • miles
The contact owns a 2004 Dodge Ram 2500. The contact received NHTSA campaign number: 13V528000 (steering). The dealer was contacted and stated that the vehicle could be inspected but the part needed for the repair was not available. The manufacturer was not contacted. The vehicle was not repaired. The contact had not experienced a failure.

- Oregon City, OR, USA

problem #53

Jan 062014

Ram 2500 8-cyl

  • miles
Recall N62/H46 I received a recall notice in the mail about left tie rod replacement/ inspection. Chrysler has known about this recall since Nov 6th/2013. I called cherry creak Dodge- Aurora co on Jan 3rd/ was told to call back on the 6th. Called back Jan 6th they had no info was told they would call me back in 30 min.. never received a call back. I called again talked to diff person / was told they had no parts to fix problem and they would not be receiving any until end of January/ this is unacceptable, knowing that if this part breaks it could cause major (crash or death without warning ) their words. God help Chrysler.. if this should happen to anyone. This is my daily vehicle, I drive a min 65 miles per day to and from work. Now the mental uncertainty every day for another month. Will this part break ? / Chrysler should have priority parts sent to all dealers to fix this problem before they tell people to call any dealer/ then this fix needs to be done asap...not this half ass effort with those that are employed by dealerships not having a clue as to what is going on..bad bad bad !!

- Aurora, CO, USA

problem #52

Sep 092013

Ram 2500 6-cyl Diesel

  • 166,800 miles
On 3/21/12, I had my truck inspected by a Dodge dealership after getting a recall notice in the mail. It was safety recall L16 left tie rod. The dealership replaced the faulty part with a new part to remedy the recall. It was part # cbrcl160-aa. On 9/9/13, while backing up in a parking lot, the same mentioned "new" part fractured rendering my truck unable to be steered. I am concerned that the replacement part fractured just like the recall said the original part was susceptible to doing. The recall says, "the problem is...the left tie rod ball stud on your truck may fracture under certain driving conditions. This could cause a loss of directional control and/or a crash without warning." This is alarming to me as it potentially put me, my passengers, and other drivers at risk of injury or death had this happened while driving down the highway or around town. After calling Chrysler about this event, they offered me no confidence anything has been done about this occurrence or will be done. I feel my call to them was not taken seriously and the complaint I have with their part will go nowhere. This is a public safety threat in my opinion.

- Edmond, OK, USA

problem #51

May 092013

Ram 2500 6-cyl Diesel

  • 134,767 miles
Traveling on hwy at 55 mph when truck lost all power including power steering. No warning. Steered to side of hwy and stopped. Hwy was under construction and 50 more yards I would have been in middle of road because no shoulder with construction. Truck restarted, and I continued on because in rural area. Truck stopped again in middle of intersection in town about 2hrs later. Dealer could not look at it until next day, so I had to drive home (40 mi) and hope I made it. Brought it back next morning and told needed new lift pump and would keep it overnight. My dealer's service dept is great, and they gave me a ride home (40 mi). No option to install original pump of several hundred dollars. Had to install one in the fuel tank with cost of $1000. Several concerns. One, this seems to be an engineering defect since they now install the lift pump in the gas tank where it should have been all along. Two, they are making a nice sum to replace it and put it in the tank. Three, this is an urgent safety factor because when vehicle shuts down, there is no power steering. There are drop-offs with narrow shoulders (or no shoulder as in my case because of construction) along hwys in my area. I could very easily have gone over or down the side of one of our hills. Four, vehicle can lose power in the middle of an intersection when making a turn in front of oncoming traffic (as it did in my case). Five, there is no prior warning or way to check the potential of this happening. When this happened yesterday and I started researching, it was the first I had heard of it. My truck is serviced regularly by my dealer, and there is no test for this. It was a very scary situation on the hwy and in the middle of the intersection. The fact that I have had the truck for several yrs shows that eventually they will probably all fail and should be replaced before they do.

- Canyon Lake, TX, USA

problem #50

May 052013

Ram 2500

  • 102,000 miles
The contact owns a 2004 Dodge Ram 2500. The contact stated that the steering wheel became difficult to maneuver. The contact inspected the vehicle and noticed that the steering linkage was sheared and fractured. The contact replaced the steering box. The vehicle was previously included in and repaired under NHTSA campaign id number: 11V350000 (steering). The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 102,000.

- Bothell, WA, USA

problem #49

Apr 022007

Ram 2500 6-cyl Diesel

  • 30,000 miles
When driving over 60 miles an hour and the truck hits a bump it shakes violently. I have had to stop on the freeway to get it to stop. Have had it in three times for aligment and to have the front end checked. Seems alot of people have the same problem with there Dodge trucks.

- Tremonton, UT, USA

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