really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
39,939 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2009 Dodge Ram 2500:

Unsubscribe any time. We don't sell/share your email.

problem #5

Mar 172018

Ram 2500

  • miles
Cpsc: The truck broke down in the middle of the highway endangering my young child and myself. Dt the consumer stated the vehicle was under warranty and in possession of the dealer until it can be repaired. The manufacturer was notified.

- Asheville, NC, USA

problem #4

Oct 122015

Ram 2500

  • 14,600 miles
Chrysler buyback program issue. The buyback process is taking a long time and owners of buyback program eligible vehicles are getting stuck with long wait periods before we can have our vehicles appraised by a Chrysler designated rep (we can't use a dealer to appraise we are told). This forces owners to continue driving their vehicles adding costly mileage that greatly affects the kelly blue book (kbb)value. That means when it's time to take our cars in for appraisal in the buyback program many weeks or months later we have accumulated mileage the customer is docked for because it impacts the kbb values.I'd request NHTSA approach the court of jurisdiction in the matter and, move it to force Chrysler to compensate customers that are forced to continue driving their buyback vehicles while the customer is forced to wait. Fiat/Chrysler has bee provided all the materials they requested of me and I still have to wait for them to call me back in several weeks to schedule an appraisal.

- Sandy, OR, USA

problem #3

Jul 082015

Ram 2500 6-cyl Diesel

  • 82,096 miles
We noticed for the past month that our tires were wearing on the outside of both front tires. We took the truck to 3 different les schwab tire businesses (weiser, Idaho, emmett, Idaho and Ontario, Oregon) and all 3 businesses told us that there was nothing wrong with the tires. Driving at 25 mph last month, (July 8, 2015), we encountered a steering problem. The truck was wanting to turn at its leisure while pointing in a straight direction. The steering was sloppy, would not self center, would drift to the left and right and not correct. Approximately 15 minutes after this happened, we had a blow out on the passenger front. What was left of the tire and the driver's side was completely worn and "rough" looking. There was no way to change the tire as the wheel itself was "bowed" in. We had it towed to steve's hometown motors in weiser, Idaho and they couldn't tell us what happened, but that the whole front end parts needed to be replaced, I.e., $2871.98 in parts and labor. They could not tell us what happened or why we needed these parts. They found that the adjuster bar was loose and all the front end needed all new parts. We did take it in for all the "recalls" on the front end and now Fiat/Chrysler is offering to "buy back" these vehicles that weren't fixed. Our question is, can we be reimbursed for these repair costs due to these "faulty front end steering repair recalls". we believe that we are one of the customers that had the recalls done, but either incorrectly or with faulty recall parts.......updated 09/22/15 updated 12/12/2017

- Weiser, ID, USA

problem #2

Oct 242014

Ram 2500

  • 47,000 miles
I have a 2009 Dodge Ram 2500 diesel. This truck has approximately 47,000 miles on it - completely stock version. I was sitting at a red light when my windshield fluid started to spray by itself. When I let out the clutch on the green light I lost all power to the vehicle. I attempted to re-start the vehicle and realized I had no power at all. I put on the emergency brake and put my keys in my pocket. I popped the hood and could see smoke coming from the tipm box under the hood. I opened the cover exposing the fuses and could see a massive electrical short occurring. After about ten minutes the tipm caught fire, the vehicle attempted to start itself, horn activated and began to slowly lurch down the road without a driver. I was thankfully able to stop the vehicle, but the engine red-lined as the tipm had a literal melt down. A passerby stopped with a fire extinguisher and helped me put out the fire and get the battery cables disconnected. As it turns out there have been multiple reports of this failure on several makes / models but Chrysler is not addressing it. This is a major safety hazard that could've resulted in death. NHTSA, cas and Chrysler is aware of the issue but nothing is happening except customers having to repair this at their own cost. I am a loyal Dodge customer and once repairs are made to this vehicle will be switching brands as this is unacceptable for any year / condition of vehicle but especially one this new and with only 47,000 miles on it. I would like something done to address this so other people aren't affected by this too.

- Council Bluffs, IA, USA

problem #1

Jul 031996

Ram 2500

  • 56,000 miles
I received a recall notice on this vehicle from Dodge last fall. Went in this spring to get it fixed. The dealer said they were not receiving parts from Dodge company. Dealer said he would contact me when parts get in. Called the dealer last week because I had not received word from them. Got another recall notice yesterday. Talked to dealer and said they cannot get repair parts soon enough to keep up with recall. Got in touch with Dodge company. They responded and stated that when a dealer does recall repair they send in the fix and then are sent out another repair part. Seems Dodge is dragging their feet per helping dealers receive parts needed. There is no way the dealers can get all these 2500 Dodge fixed if they are shipping them by mule train methods as they are doing" the dot needs to get this Dodge company moving and getting parts for their dealers. It looks like a deliberate stalling method"

- Sunnyside, WA, USA