The contact owns a 2009 Dodge Ram 2500. The contact received a recall notice for NHTSA campaign id number: 11V350000 (steering: Linkages: Tie rod assembly). The vehicle was taken to the dealer who stated that the tie rod did not need to be replaced. The vehicle was then taken to an auto body shop for a paint job, who notified him that the tie rod broke and needed to be replace. The manufacturer was made aware of the failure but refused to reimburse the contact for the cost of the repairs. The failure mileage was 61,000.

- Port Charlotte, FL, USA

Hi, I took my truck to sears to have the tires rotated and the steering checked because I had started to feel crow hopping when making slow turns. When they removed the front tires they checked to find what was creating the crow hopping as I had requested. They found that the cv joint on the drivers side was not working as it should, and upon removing it they also found that the ball joints were bad. At this point I had sears do the work because of safety concerns. They repaired the problem and so far the crow hopping seems to have gone away.I now understand that there has been a NHTSA campaign id#11V350000. I have owned this vehicle since it was new, but have never gotten a recall notice on this problem. I have contacted Dodge and talked to customer service about re-imbursment and was told that there was nothing they could do because the parts replaced where not mopar and possibly because the work was not done at Dodge. I think this is not right because I did not get a notice and I was not taking the truck until it was safe to do so.

- Lockeford,, CA, USA

The contact owns a 2009 Dodge Ram. The contact stated that while driving, the vehicle began to shake. The check engine warning light and the service needed warning light was illuminated. The vehicle was taken to the dealer however the failure was not determined. The dealer replaced the rear driver side rim, the rear and front driver and passenger side tires, and a replacement related to the rear axle however, the failure recurred. The manufacturer was made aware of the failure however no further assistance was provided. The VIN was unavailable.the current mileage was 83,000. The failure mileage was 78,000.

- Natalbany, LA, USA

Drivers side (short) tie rod end fractured while plowing 1" snow in parking lot. Going straight forward, heard a clunk, then lost control of vehicle and stopped with plow in snow pile. In hindsight, this is a very scary failure and it is difficult to imagine a better outcome. Dealer fixed as a warranty claim and claims that the truck is not part of your investigation/recall for a very similar failure, making me wonder if there is a broader problem here. I tried to get the broken part, but the dealer would not provide it. No injuries or damage, but extremely inconvenient repair that cost me time, money and effort to hand shovel. Plus my wife's time off work. Best wishes, hope this helps make a safer vehicle.

- Eagle River, AK, USA

The contact owns a 2009 Dodge Ram 2500. While driving approximately 20 mph, the steering became uncontrollable. The contact was able to stop the vehicle and the vehicle was towed to an auto shop. The technician stated that the front drivers side outer tie rod end was fractured and would have to be replaced. The vehicle was repaired. There was a recall under NHTSA campaign id number: 11V350000 (steering:linkages:tie rod assembly) but the manufacturer advised that the VIN was not included in the recall. The approximate failure mileage was 80,000.

- San Marcos, TX, USA

After backing out of my garage, at an approx. Speed of 1 mph, I turned the wheels to the left to run an errand, and the drivers side tie rod end broke. The drag link dropped and the wheel cocked to the full left. At this point I don't know if it caused any other damage. I spoke with the nearest dealer and was told that there are no recalls on this vehicle at this time. Unfortunately I need this vehicle and had to order a new tie rod end at a cost of $116. Bearing any other damage, I will also have to get an alignment, at an unknown cost at this time. Thank god that I had not been traveling at a higher rate of speed when this part decided to fail, because I am sure the outcome would not have been good.

- Mcadoo, PA, USA

The complaint has to do with the complete failure of the driver side tie rod assembly. The stud completely sheared from the end of the tie rod assembly. The driver side tie-rod failure occurred on the morning of April 26,2011. This failure happened with almost no warning. The steering became loose for a second or two and then the front of the truck shook violently for just an instant and then the tie-rod failure occurred with total loss of steering resulting in both front wheels pointing inward to their full extent. At this point I was traveling between 20-25 mph. The truck then skidded across two lanes of traffic and stopped at the curb. I would also like to point out that nothing was struck by my vehicle to cause this failure.

- Prairieville, LA, USA

The contact owns a 2009 Dodge Ram 2500 quadcab 4X4 swb. The contact stated that while driving, the power steering failed. The vehicle was taken to the dealer who stated that the failure was associated with the recall under NHTSA campaign id number: 09V005000 (steering:linkages:tie rod assembly). The remedy was applied but did not correct the failure as the failure recurred within six months. The vehicle was towed back to the dealer and the manufacturer was contacted who offered to file a complaint and stated they would be calling him back with additional information. The vehicle was not repaired. The failure mileage 15,000 and the current mileage was 25,490.

- Honolulu, HI, USA

Drivers side tie rod end broke at joint. I was backing out of a parking spot and started to turn the wheel and it broke. I was towed under warranty and the part was replaced, but they did not cover it under warranty because of my larger tires. I am a member of many internet forums and this is happening to too many trucks. Stock or modified trucks it does not matter there is a problem with the part itself or the geometry of the steering. This is dangerous and somebody is going to get severely hurt or killed if this is not addressed soon!

- Ocean City, MD, USA

We own 3 2006 to 2009 Dodge Ram pickups with the cummins diesel motors. All three of them have had tie-rod ends either break or fall off while driving. It is a miracle that all of the instances occurred at low speeds. When they break you lose complete control over the steering. I am nervous to continue driving these vehicles. The parts department at the local Dodge dealer said they are having the same issue with several other vehicles of this same make and model.

- Oakley, ID, USA

I just purchased a 2009 Dodge Ram power wagon 2500. I've been driving it for about 10-14 days now. (this is my 7th Ram!) I immediately noticed a different feel in the steering wheel. When driving straight in the "12 O'clock" position, the steering wheel feels as though it not even connected to the wheels! there's no feeling of tension on the steering wheel, feeling as if the truck is driving on its own. Then, when hitting a bump, the wheels want to jump in one direction, causing you to have to counter steer to regain tension on the steering wheel to enable you to control the wheels, and sometimes nearly causing you to loose control! for a truck of this caliber (and price!), the steering should feel definite and constant. My dealership performed service (March 12, 2009) to the tie rods due to a recent recall. Didn't seem to make a difference at all. There has to be another issue or problem going on here.

- Bath, PA, USA

The contact owns a 2009 Dodge Ram 3500. The contact purchased the vehicle brand new and discovered NHTSA campaign id number 09V005000 (steering: Linkages: Tie rod assembly). The manufacturer stated that they were not aware of this recall. There had been no failure to date. The current mileage was 212.

- University Park , MD, USA