definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,300 miles

About These NHTSA Complaints:

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problem #10

Aug 082014

Ram Van 3500 8-cyl

  • 110,000 miles
On 8/8/14, a loud banging sound occurred when going over bumps and railroad tracks while driving to work. At that time, stopped driving van until were able to take it to bettenhausen Chrysler Jeep in tinley park, il. On 8/14/14. On the same date, we were informed the vehicle was unsafe to drive. The area around the sway bar is completely rusted away. The other areas of the frame show rust and corrosion which will eventually cause the steering mechanism to fail making the vehicle very unsafe to drive. The proper procedures were followed to determine if Chrysler would warranty the repair of this vehicle since they have experienced this same problem with some of their other vehicles. Van was transported to riverdale body shop, tinley park, Illinois, to determine the cost of repairs. Chrysler was contacted. On 8/27/14 were informed Chrysler would not warranty this vehicle. A telephone call was made to their customer care center wherein a case was presented to get them to warranty the work. A letter was also sent out to different Chrysler people on this same date.

- Chicago, IL, USA

problem #9

Aug 012006

Ram Van 3500 6-cyl

  • 60,000 miles
The dashboard started cracking around 60,000 miles. It has continued to crack and all of the plastic vent covers have fallen apart into the vents. I have now found out that the insulation in the dash is dry rotting and falling into the A/C vents and causing problems with the A/C motor. This could potentially cause an electrical problem.

- Goodyear, AZ, USA

problem #8

Sep 082008

Ram Van 3500

  • miles
The dash was fine no events until Sept.2008. Opened the truck up one day to reveal a huge crack in the dash. The dash is cracking in the rate of 2 cracks in 2008 and one in 2009, one in 2010. We are up to 4 cracks now. Hasn't been fixed. I am hearing horror stories of this causing serious problems. I do not let my kids ride in it.the more it cracks the less safe we feel driving it.

- Ward, AR, USA

problem #7

Jan 012008

Ram Van 3500 8-cyl

  • 95,000 miles
Dash cracking on 2002 Dodge Ram quadcab; not the first vehicle to be experiencing this. Many forums and complaints regarding this matter. Formal complaint on Dodge to NHTSA. Vehicle had about 95K when first appeared; progressively worse, becoming a driving hazard.

- Universal City, TX, USA

problem #6

Feb 012008

Ram Van 3500

  • 88,000 miles
After owning this vehicle for 6 years< the paint is starting to peel, and it is rusting from the inside out. Although this is not a safety issue I am hoping you can point in the right direction. Thank you.

- Columbia, MD, USA

problem #5

Aug 232007

Ram Van 3500

  • miles
Dash on our 2002 Dodge Ram is cracking.

- Sanibel, FL, USA

problem #4

Sep 132007

(reported on)

Ram Van 3500

  • miles
Consumer is complaining about cracks in the dashboard. Customer states that vehicle has about 10 cracks in the dashboard. The customer would like to know why Dodge is not doing anything about this problem.

- Edgewater, FL, USA

problem #3

Nov 012005

Ram Van 3500

  • miles
The board 2002 Dodge Ram 1500 quad cab dashboard is all cracked and breaking apart. Read about this problem in my local action line section where other Dodge owners of different models between the years 2000 and newer were having the same problem. The dashboard started cracking near the vents and has proceeded to break in other places along the entire dashboard, about less than a month after the warranty expired. I' have asked around to people related in the industry, and have been informed that was a very costly repair. Several hundred dollars worth. Also, I have a friend who experienced the same problem on a 2000 Dodge 1500. Please help, thank you.

- Pembroke Pines, FL, USA

problem #2

May 012006

Ram Van 3500 8-cyl

  • Automatic transmission
  • miles
Cracked dashboard.

- Rockledge, FL, USA

problem #1

Sep 262001

Ram Van 3500

  • miles
The clock spring was replaced 3 times, there was a problem with the door locks, speakers, and body scratches. Also no keyless entry as promised when the vehicle was purchased. Also the passenger door regulator was replaced, the roof seam leaked water

- Jamestown, NC, USA