I'm extremely disappointed in the Fiat Dealership, horrible service. Every auto related individual who has looked at my car and saw the extend of the part the broke can clearly see what needs to be fixed and replaced. Instead the dealer wants to place blame or state non sense which is a waste of everyone's time.

This is the second major problem with the dealership; last year I brought my car in because rust spots were on my back hatch. The service manager actually told me that I was not opening my hatch correctly - true story. Stated that the hatch was vibrating and rubbing, which caused the rust - bunch of garbage. I had two other collision shops look at it and there was no rubbing or vibrating. The dealer 'repaired' it, and no my hatch does not open and the rust is back and from their poor paint job I have two quarter size paint bubbles.

Car has had 10 warranty repairs from transimission, wheel hubs, and replacing seat and was less than 1 month out of warranty when issue was discovered. Fiat refused to warranty anything and would not take into consideration all the repairs that had been done since purchased. Poor customer service and they do not stand behind their vehicles. I guess that is eveident by the record fine they got hit with.

Update from Nov 23, 2015: Just heard from mechanic and the ball joints were not fully pressed into the lower control arms. Will be contacting the departemnt of highway safety along with sending them pictures. Let Fiat know the crap storm that is coming