8.6

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,220 miles

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problem #4

May 262016

500e

  • 10,000 miles
Vehicle will not start following a evening charge. 12 volt system drains and charging system does not function. Following morning vehicle is not movable and key will not be removable. You can try jumping the 12 volt system, but does not always work. If vehicle becomes functional you will get a host of error messages including propulsion system error requiring a return to dealership. Chrysler/Fiat is aware of the problem and suggest to plug the vehicle in as normal and add a trickle charger under the hood to the 12 volt system!!! this problem occurs at least once/week and Fiat does not have a solution. Filed a complaint with customer care which agreed to do a software fix, but instead closed the order without contacting us and said they did not have a fix. Vehicle is stationary at the time of failure, but if it does recover, error messages will suggest returning the vehicle to a authorized service center. We are concerned that something will fail during motion. Attached is the last service record indicating Chrysler/Fiat is aware of the problem as well as the suggestion to add an additional charger to maintain the 12 volt system. Vehicle was towed again this morning due to same failure.

- Sausalito, CA, USA

problem #3

Feb 052015

500e

  • 412 miles
On February 5, 2015 at 8:40 a.M. while driving South in the high speed lane at 55 mph on highway 101 from san rafael to san francisco, there was a total and catastrophic electrical failure and resulting zero motor power of my Fiat 500E. I was able to coast the car to the shoulder area crossing four lanes of traffic. A Fiat repair technician coincidentally appeared on the scene and offered assistance. I indicated I was unwilling to drive the car any further. He instead drove the Fiat 500E and I drove his gasoline Fiat to the dealer in san francisco for repair. Dealership inspection and diagnosis indicated defective evcu. Dealer replaced evcu. On March 19, 2015 - evcu failure again; unable to change gears from park to drive with "not ready" and already in desired gear messages. Dealership discovered no fault code using scan tool. On May 26, 2015 service propulsion system warning light illuminated indicating malfunction with propulsion system. Dealership inspection revealed "code indicating battery positive circuit high resistance at B+ terminal and positive battery post at 0.11 V ok test fused B+ with test light; test pim case ground high resistance from pim case to battery ground; fault occurred once in snapshot data. Pim software update available and symptom/condition can cause problem; reprogram power inverter module to latest software." On June 23, 2015 R20 safety recall" and red plugged in indicator illustrated malfunction/interruption during vehicle charging process vehicle unable to charge to prior optimum level. Car brought to burlingame Fiat dealership for flash evcu reprogramming/ updated software. On July 17, 2015 - service propulsion system warning light again appeared; unable to change gears; display indicated already in desired gear. On August 16, 2015 - already in desired gear; unable to change gears

- San Francisco, CA, USA

problem #2

Mar 222015

500e

  • 1,700 miles
Car suddenly lost power without warning and stalled in middle of road and had to be pushed to the side. Car was only 3 weeks old. Fiat Chrysler has known about defect for years but choose to hide defect instead of recall/fixing. They did recall only after dumping hundreds in a group lease suspiciously days/week just before notifying NHTSA/dot of defect and problems. I've had the "fix" done and it didn't work !

- Chino Hills, CA, USA

problem #1

Mar 012015

500e

  • 770 miles
Vehicle suddenly stopped, no more power, error message propulsion system service. Happened at a dangerous intersection, middle of turning left, which danger of other cars running into me. Could avoid an accident, pulled to side. Turned car off, 5 minutes later error was gone and car drove normally. Without error message. Exactly as described for previous recalls named P23. It appears that the problem has not been solved. Car is not safe to drive.

- San Francisco, CA, USA