10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
9,116 miles

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« Read the previous 20 complaints

problem #30

Aug 302001

Contour

  • miles
Consumer received recall notice 99V243000. Dealership was refusing to install a new diagnostic monitor as described in recall corrective action. Please provide any additional information/attachments.

- Lyme, CT, USA

problem #29

May 012001

Contour

  • miles
Airbag light is on/ horn, and cruise control are not working. Consuemr stated this was same problem as stated in recall 99 V 243 000. Consumer was scared that airbag may deploy in face.

- Earlton, NY, USA

problem #28

Mar 282001

(reported on)

Contour

  • miles
Air bag light came on and flashed on/off. Based on information from mechanic, and a diagnostic was done before replacing sensor. Problem was repaired after taking vehicle to dealership.

- Chicago, IL, USA

problem #27

Nov 061999

Contour

  • miles
Intermittent rattle in steering wheel near air bag, dealership investigated and found no case, however, the front crash sensor was replaced as per recall 99V-243, on 9/16/00 air bag light began to flash, no record of code found in system, on 11/11/00 air bag light began to flash intermittently again, apparently, rh crash sensor not mounted, bracket rusty and broken, bolt broken, repairs made. CJ airbag light continues to illuminate, dealer checked vehicle in March 2001 and still found no problems, consumer has another appointment with a dealer in June to see if they can determine problem.

- West Senec, NY, USA

problem #26

Sep 122000

(reported on)

Contour

  • miles
I need to find out information regarding NHTSA campaign 99V243000 on the airbag sensors. The website states that "vehicles that have the airbag warning light illuminated will have a new air bag diagnostic monitor installed" currently, the dealer refuses to install this monitor as part of the recall saying that their info does not cover it. They want us to replace it at an approximate cost of 200 dollars plus labor. I would like to have some sort of documentation sent to me to find out if the info on the website is correct. If it is correct, I would like to be able to provide the dealer with some sort of documentation, recall number, etc. Any help you could give me in resolving this would be appreciated.

- Colorado Springs, CO, USA

problem #25

Aug 182000

Contour

  • miles
I purchased my car in June 98 and before leaving the lot the service department had to replace both of the rear tires due to defects. They could not determine the exact problem. Therefore the tires were replaced. Since then I have had to replace the front tires in Feb 2000. This was due to the tread seperation and extensive wear. At the same time I was told that the front brakes were bad and that I needed new brakes and rotors. The tires and brake job cost $481.93. Now I had 2 flat tires on the same tire within 3 weeks of each other and now the back brakes need replacing. I feel that these repairs are due to defective parts. I have already taken my car back to Ford for at least 6 manufacturer recalls. I do not feel safe driving this car. The car sensor light has been replaced and replaced but it still comes on all the time. From my resaerch on this component this could cause the air bags to engage without cause. Between the recalls, tire, and the brakes this seems to me to be a very unsafe vechile. I was thinking that the problems were normal but after having all these recalls and now the recall on some of Firestone tires I thought that I should let someone know of the problems that I've had with my car.( dot number: Tire size: P20560R15 )

- Lithonia, GA, USA

problem #24

Jul 252000

(reported on)

Contour

  • miles
Have had 5 recalls since buying the car. Also, have had to have the water pump changed. The problem is trying to get the recalls done. I had taken the car in previously only to be told they didn't have the parts and had to reschedule. The last two recalls I stressed the importance of getting these done when schedule. The air bag and the brakes were the last two. I scheduled them finally in April this year. On Saturday afternoon I went to pick up my car only to be told they did not have the parts. I expressed again how hard it was for me to come in because I work 5-6 days a week. Again I rescheduled for July. I called and made an appointment verified the parts were there. I brought the car in. Again late Saturday afternoon went to pick up the car only to be told again they did not have parts. It seems to be these recalls are not that important. I also asked why my brakes scrubbed when I stopped, they comment was we couldn't get it too. My point is it I do not believe the Ford place cares one way or the other what happens to me or my car.

- Watkinsville, GA, USA

problem #23

May 202000

Contour

  • miles
Consumer noticed that the place where the airbag is located has a split in it. Dealer can't seem to fix it so that it will not deploy over a period of time.

- Erwin, TN, USA

problem #22

Apr 072000

Contour

  • miles
The PCRV in the rear brakes may have failed per recall notice 00V-075 prior to recall notice causing consumer to loose control of the vehicle, the vehicle became airborn, jumped a ditch and landed on front bumper. No delpoyment of air bag occured during accident. Nlm

- Boiling Springs, NC, USA

problem #21

May 162000

Contour

  • miles
Consumer took vehicle to dealer for recall repairs. Dealer refused to fix airbag monitor.

- Oviedo, FL, USA

problem #20

Apr 142000

(reported on)

Contour

  • miles
Recall # 99V243000 interior systems: Passive restraint: Air bag: Air bag warning light continues to flash even though vehicle was serviced under recall campaign.

- Fairchild, WI, USA

problem #19

Feb 222000

(reported on)

Contour

  • miles
Consumer contacted the dealer in reference to four seperate NHTSA recall notices 99V243000/ 99V194000/ 99V103000 and 98V233000. Also, manufacturer's recalls 99S23/99S19/99S14 and 98S26. Dealer refused to correct the recall problems without the consumer correcting the problem with transmission.

- Casa Grande, AZ, USA

problem #18

Jan 102000

(reported on)

Contour

  • miles
Recall 99V243000. Dealer refuses to take care of the air bag recall. Manufacturer says only the sensor has to be repaired, and not the module.

- Putnam Valley, NY, USA

problem #17

Dec 081999

(reported on)

Contour

  • miles
Consumer received recall 99V243000. Contacted the dealer, no parts available to correct the problem.

- Charlotte, NC, USA

problem #16

Sep 161999

Contour

  • miles
Consumer experiencing some type of airbag failure but it's taking the dealership alot of time to find and repair the problem. Nlm

- Olathe, KS, USA

problem #15

Sep 011999

Contour

  • miles
Engine check light would lficker on and off but now stays on while driving. Have had it checked out no one can find the problem. Air bag light flashes on and off while driving mostly when you apply brake. Heater fan stoped working replaced it wasn't the problem, the pigtail connecting to a regulator box had shorted out and melted. Ford place said the whole pigtail wiring had to be replaced cost about $400 to replace didn't have it done.

- Hendersonville, NC, USA

problem #14

Jul 251999

Contour

  • miles
On 7/25/99, the car accelerated mysteriosly while I was driving on I-75 causing loss of control and accident. Later, notification of throttle cable recall was recieved. Also, check engine light showed problem with oxygen sensor. There was major damage over $5,000 to the car. The air bags failed to deploy and passenger shoulder harness failed to lock.

- Frankfort, KY, USA

problem #13

Sep 011999

Contour

  • Automatic transmission
  • miles
Had started up vehicle & the air bag light came on & stayed. It would continue to flash on/off until vehicle is turned off. Been to dealer & mechanic informed owner there was a short in the electrical wiring. Problem & needs to be resolved.

- Prince Georges Bc, CD, USA

problem #12

Sep 161999

(reported on)

Contour

  • miles
The airbag warning light has come on and will not cut off which in the event of deployment would cause a crash. Dealer has not seen vehicle.

- Macon, MS, USA

problem #11

Jul 261999

Contour

  • Automatic transmission
  • miles
The airbag light is on. When applying the brakes there is a squeaking noise coming from the brakes. Also, the front end misalignment, causing vibration.

- Marshall, IL, USA

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