7.1

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,129 miles

About These NHTSA Complaints:

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problem #17

Nov 192005

Contour 6-cyl

  • Automatic transmission
  • miles
I own a 2000 Ford Contour. The dash is warped and the front defroster vent is no longer functional. This causes the windshield to fog up in humid or foggy weather. Ford had a recall for this problem, but it is no longer valid. I am the third owner of this vehicle. The previous owners did not have the dash fixed under recall. Ford requires for me to pay for the repair and or replacement of the dash.

- Warsaw, IN, USA

problem #16

Apr 172001

Contour 6-cyl

  • Manual transmission
  • 1,200 miles
Dash warping, all models do that after time (3 months or less) causes defrost vents to blow air in an improper location replacement of dash is only fix, but will warp again after replacement.

- Kalamazoo, MI, USA

problem #15

Nov 152005

Contour 6-cyl

  • Manual transmission
  • miles
I have a 2000 Ford Contour svt with dashboard curl. The dashboard is deformed above the gauge pod in front of the driver. If it continues, it could begin to somewhat block the driver's view. I put in today's date for the incident simply because I have no idea when the curl started. It was like that when I bought the car a couple years ago and has progressed to where it is today.

- Elyria, OH, USA

problem #14

Mar 102005

Contour 6-cyl

  • Manual transmission
  • 40,000 miles
The dashboard, which was once recalled, the recall has since expired. Is delaminating off the foam, preventing proper defrosting of windshield and hindering view out of front window. The fuel pump which was recalled on other Ford models for exactly the same problem, fails, preventing acceleration onto highways. The water pump, which is plastic, disintergrates in the motor.

- Plattsburgh, NY, USA

problem #13

Sep 012005

Contour

  • miles
2000 Ford Contour front dashboard is separating from the vehicle.* answer required***.

- Winston Salem, NC, USA

problem #12

Aug 012005

Contour

  • miles
Express ltr fwd on behalf of douglas J. holt (ga) re a defective 2000 Ford Contour dash, front windshield and front window defroster. The consumer stated the dash has warped to the point where the front defroster is no longer effective.

- Social Circle, GA, USA

problem #11

Jun 012005

Contour

  • miles
Ltr fm douglas holt (ga) 2nd attempt w/additional information to get NHTSA to require Ford to replace his defective warped dashboard that now causes the window defroster to be rendered ineffective.

- Social Circle, GA, USA

problem #10

Jun 152003

Contour

  • Manual transmission
  • 50,000 miles
Vehicle has dashboard that is warped up towards the windshield around the defrost vent. Problem is getting worse and Ford will only cover 60% of repair (total cost $1000). This is a know manufacturing defect by Ford however, they claim the warranty has expired thus only a goodwill offering.

- Kansas City, MO, USA

problem #9

Feb 052002

Contour 4-cyl

  • Automatic transmission
  • miles
The dashboard is lifting up and you can see where the glue was holding it in place and now it is getting worse and when we contacted Ford dealership they said they will fix it at a cost to me that there is no recall on this even as bad as it has become since winter has come and the heater is being used now. It started to get bad when the air conditioner was on. I also had the back window frosted up when it got cold out and all windows were shut at the time, cause the car was just sitting in the drive overnight.

- Northfield, OH, USA

problem #8

May 012003

Contour

  • Automatic transmission
  • miles
The dashboard became detached from the car. Found out that there was a recall after it had expired. We were never notified of the recall. The car is very hard to drive because the dashboard is warped and is so high up it is hard to see over. Ford is a piece of junk company and will not do anything about this. I will never buy another Ford vehicle again. They are a terrible company and will not deal with the problems of their cars. Gee, ,,,I wonder why they stopped making the Contour"???"

- Beachwood, OH, USA

problem #7

Feb 242003

Contour

  • miles
The dashboard detached from the grill.

- Pacifica, CA, USA

problem #6

Sep 242002

Contour

  • miles
Instrument panel foam and skin peeled back blocking passenger side air bag door. Ford had a customer program to repair until june22, 2002. Defect did not appear until after program ended. Customer letter was never presented to owner as letter was sent before purchase. Ford will no longer cover repair.Ford has been advised that airbag is effected. Local dealer reports 8 current owners have condition and are not covered by Ford repair.

- Bardstown, KY, USA

problem #5

Aug 152002

Contour

  • miles
Customer satisfaction program number 01B78. I contacted winner Ford and they told me that the offer expired the 31st of August. I don't feel I should have to pay for this to be repaired. I told them that I use my car 6 days a week and could not get it into the office by the cut off date, I also let them know I would never buy another Ford product because I was under the understanding that the customer is always right. This is a safety hazzard and all I would like for them to do is fix it.

- Felton, DE, USA

problem #4

Oct 142002

Contour 6-cyl

  • Automatic transmission
  • 47,000 miles
Mfr.# & NHTSA# 01-F-139-000/instrument panel: The consumer states that the dash board is detaching from the defroster grill. The dealer and manufacturer have been notified and both informed that the recall has ended in August.

- Monterey, VA, USA

problem #3

Jul 082002

Contour

  • miles
NHTSA recall 01 F 139 000/instrument panel: Recall repairs were a failure, instrument panel installed has started to warp. Repairs were done at pierce Ford Mercury dealer in shelbyville, ky. Phone # 502/633-4535.

- Shelbyville, KY, USA

problem #2

Jan 012001

Contour

  • Automatic transmission
  • miles
Engine check light has been on, and vehicle runs roughly. Took vehicle to dealer 4 times. Dealer stated that catalytic converter needed to be replaced.

- Auger, NC, USA

problem #1

May 102000

Contour

  • miles
No summary listed for above vehicle.

- Longmont, CO, USA