hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
80,325 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #10

Mar 042019


  • 169,000 miles
The taillight sockets melted without any warning in the dashboard. The socket platic is totally melted bad

- Cheyenne, WY, USA

problem #9

Mar 012017


  • 104,400 miles
Brake and turn signal light socket is burnt and charred. I have had to replace the bulbs at least every other month. I was told by Ford that I must have used the wrong wattage bulb. Internet searches suggest otherwise. There are countless other complaints regarding the extremely hazardous and dangerous issue. Ford will not acknowledge that there is an issue or offer to pay the $100 to fix the problem.

- Laurel, MD, USA

problem #8

Mar 112015


  • 45,000 miles
I had to replace both headlight sockets as they melted like the recall I just read about on the crown victorias.

- Saddle Brook, NJ, USA

problem #7

Aug 222015


  • 95,169 miles
During normal highway operation the right rear taillight failed. Inspection of the failed component found the taillight socket had melted. There was no prior indication of circuit breakdown, ie: Fuse blown, etc. All parts were factory installed as none had been previously replaced from new.

- San Antonio, TX, USA

problem #6

Jun 162015


  • 95,678 miles
Rear left turn signal burnt out. Replaced, but entire light assembly including turn signal, back up lights, and brake lights, and rear backup sensor not working now. Replaced all bulbs and sockets for each and still not working. Mechanic replaced wiring harness on turn signal and finally fixed the problem. Burnt out bulb was black and charred and shorted out the entire drivers rear light assembly controls and sensors.

- Jeffersonville, IN, USA

problem #5

Jul 102010

Edge 6-cyl

  • 25,000 miles
Continue right rear tail light burnout. Plastic on blubs melted. Discoloration on socket. I now have about 100,000 mi on the car and have replaced 5 bulbs. I wrote a letter to Ford and they rejected my complaint. This is a fire hazard. Industrial plastic melts at about 300 of. This is a design defect which Ford is ignoring! I can provide photos of burned out bulbs and damaged socket. Left rear turn bulb svl 12V 3157.

- San Diego, CA, USA

problem #4

Jan 152014

Edge 6-cyl

  • 80,000 miles
Both tail lights have burned holes through their outer casings. Therefore, when I brake there is no diffusion of the bulb, just the bright light of the bulb shining. Mechanics at my local Ford dealership admitted the problem is caused by faulty wiring, which makes the bulbs burn too hot, resulting in the melting of certain areas of the protective casings. But after informing Ford Motor Company of the issue, including sending pictures of the damage, I'm still being asked to pay for almost half of the repair; this when I didn't cause the problem and I'm still covered under the extended warranty package of up to 10 years or 100,000 miles. I've reviewed other complaints, and I'm not the first person to deal with this exact issue. Some have had Ford cover the costs, as they should, as it is their equipment that is faulty. But others are in the same boat as me, waiting for the company to take responsibility for their product. As the consumer and a non-car expert, I have no grasp on the range of potential damage or hazard this problem poses. I don't know if burned bulbs and melted casings are the extent of the problem, or if I'm driving around with the chance of a fire looming. I just know I'm dealing with bad wiring, and nothing good comes of that.

- North Hollywood, CA, USA

problem #3

Mar 312014

Edge 6-cyl

  • 63,000 miles
Brake light bulbs burning out resulting in a loss of turn signals and brake lights. The connector is discolored due to high heat (current). Company is covering under warranty but has not issued a technical bulletin.

- Romulus, MI, USA

problem #2

Jan 252014


  • 60,000 miles
The contact owns a 2009 Ford Edge. The contact stated that the rear drivers side tail light and turn signals failed. The local mechanic inspected the tail light and found the light bulb socket burned due to an electrical failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not available. The approximate current and failure mileage was 60,000.

- Chicago , IL, USA

problem #1

Nov 192012


  • 66,000 miles
Driver's side, rear tail light/ turn signal was signaling fast, letting me know there was an issue. The next day, it no longer signaled abnormally. The following day it was fast again and no longer illuminating. When I went to replace the bulb, the socket was black and melted.

- West Chester , OH, USA