10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
9,612 miles

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« Read the previous 20 complaints

problem #48

Jul 012016

Edge

  • miles
Takata recall in July of 2016 I received notice that my passenger side air bag was under recall it has a takata air bag. I have called and complained to Ford Motor Co. I have received no response and the airbag is still in my car. They assure me that there is no reason for alarm. They have no replacement at this time I call the dealership at least once a month to check.

- Wayne, MI, USA

problem #47

Nov 202016

Edge

  • miles
The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 17V024000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sheehy Ford of ashland of ashland, Virginia was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- King And Queen Courthouse, VA, USA

problem #46

Nov 172017

Edge

  • miles
Takata recall, it has been over a year since the recall begin and the dealers still say they don't have parts.

- Sacramento, CA, USA

problem #45

Nov 152017

Edge

  • miles
Takata recall all Ford service departments in my area said that they cannot get the parts to fix my airbags.

- Fruitvale, TX, USA

problem #44

Sep 152009

Edge

  • 99 miles
I received a recall notice in the mail dated July 2016, went to my Ford dealer and was advised they would contact me once the parts were available. It's now been 16 months and they continue to tell me the parts are not yet available. My wife has been driving an unsafe vehicle now since purchasing this automobile new on 9/15/2009 and no one seems to be interested in making the repairs. She and I both want to know when we can expect these life and/or death repair parts to become available

- Columbus, GA, USA

problem #43

Jan 102017

Edge

  • miles
Takata recall. The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (platte valley auto - kearney, 4210 N 2nd ave, kearney, ne 68847) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Burwell, NE, USA

problem #42

Nov 092017

Edge

  • miles
Takata recall. The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact received the recall notice over a year ago. The dealer (redlands Ford Inc., 1121 w colton ave, redlands, ca 92374 (909) 793-3211) was contacted several times and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings about filing for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

- Redlands, CA, USA

problem #41

Nov 092017

Edge

  • miles
Takata recall have not been contacted regarding recall, my vehicle has not been repaired

- Duncanville Meadow Ln, TX, USA

problem #40

Jun 012016

Edge

  • miles
Takata recall

- Los Angeles, CA, USA

problem #39

Jan 012016

Edge

  • 98,000 miles
Takata recall. Ford is not taking care of this safety recall. The company is just passing the buck to another company which is bankrupt.

- Goleta, CA, USA

problem #38

Oct 012015

Edge

  • miles
I received the recall notice almost 2 years ago. This has not been repaired, I am hesitant of having anyone ride in the passenger seat

- Kearney, MO, USA

problem #37

Nov 032017

Edge

  • miles
The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Crest Ford Inc. In flat rock, Michigan 48134 was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Brownstown Twp, MI, USA

problem #36

Sep 012017

Edge

  • miles
Takata recall: Air bags need to be replaced per recall.

- Joliet, IL, USA

problem #35

Jun 292016

Edge

  • miles
Its been since 2016 that the takata recall on my Ford Edge was brought to my attention but I have yet to get the replacement of my airbags. I went to 2 Ford deals and was informed that I need to present a letter stating that I could get my airbags replaced. My vehicle remains a hazard to occupants. How much longer is the process for replacement of hazardous airbags? is there anything I can do to speed up the process.

- Mcallen, TX, USA

problem #34

Jun 012016

Edge

  • miles
Takata recall - no remedy despite recall in June 2016. No replacement to date. Takata has filed chapter 11.

- Glendale, CA, USA

problem #33

Jul 122016

Edge

  • miles
Takata recall. Having been checking with helfman Ford in houston and many other local Ford dealers on many occasions to get takata replacement airbags for my 2009 Ford Edge since July 2016 through November 3, 2017 to get replacement because of fear of personal injury or death due to defective airbag as part of the national air bag recall but the houston dealers do not have parts to replace still

- Houston, TX, USA

problem #32

Nov 022017

Edge

  • miles
Takata recall: No parts available from Ford to repair air bag. It is at least five months since my first notification and Ford cannot say when they will have the parts. I am concerned that nothing will be done. Who is making sure repairs are done in timely manner?

- Chicago, IL, USA

problem #31

Mar 012017

Edge

  • miles
Takata recall. I have been calling Ford since I received this notice back in March and they keep telling me that the parts are not available. I received a notice today of a takata chapter 11 bankruptcy filing and I am concerned that my recalled airbag might never be replaced now.

- Eugene, OR, USA

problem #30

Oct 252017

Edge

  • miles
I received a post card telling me of the problem from tk holdings, Inc.

- Suffolk, VA, USA

problem #29

Oct 312017

Edge

  • miles
Takata recall: Nothing being done by Ford regarding replacement of parts. Received the notice in the mail from tk holdings regarding the issue with the defective takata airbag inflator... called a Ford dealership to receive free airbag repair and was told there were no parts from Ford. This a recall dated from January 2017 and it is now October 31, 2017

- Warrensville Heights, OH, USA

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