2.4

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
62,103 miles

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problem #43

May 162017

Edge 6-cyl

  • Automatic transmission
  • 110,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the door ajar warning indicator illuminated and drained the battery. The vehicle was taken to medved Ford (1404 S wilcox St, castle rock, co 80104, (303) 688-3137) where it was diagnosed that the rear driver's side door was faulty and the door latch needed to be replaced. The vehicle was not repaired. The contact stated that the front driver's side door latch was previously repaired. The manufacturer was notified of the failure and stated that no recall was associated with the VIN. No further assistance was provided. The failure mileage was 110,000. Updated 8/20/18

- Castle Rock, CO, USA

problem #42

Apr 162017

Edge

  • 110,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the driver's door failed to latch and remain closed. The door ajar warning indicator illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer stated that the vehicle was not included in a recall and referred the contact to NHTSA. The failure mileage was 110,000.

- Chepachet, RI, USA

problem #41

Sep 252015

Edge

  • 40,000 miles
The contact owns a 2011 Ford Edge. While driving at any speed, all four doors unlocked and the interior lighting remained illuminated. In addition, the door ajar warning indicator illuminated. The vehicle was taken to the dealer (shamaley Ford in el paso, tx), but the cause of the failure could not be diagnosed. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 40,000.

- El Paso, TN, USA

problem #40

Sep 052016

Edge

  • 49,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the dome light failed to turn off, which drained the electrical power. In addition, the door ajar warning indicator illuminated intermittently when the door was closed. The independent mechanic who sold the vehicle to the contact did not perform diagnostic testing. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was waiting to determine if there was a manufacturer campaign to service the vehicle or a solution to prevent the failure. The approximate failure mileage was 49,000.

- New Cuyama, CA, USA

problem #39

Apr 212017

Edge

  • 80,000 miles
The contact owns a 2011 Ford Edge. Upon starting the vehicle, the door ajar warning indicator illuminated and chimed. The contact attempted to lock the doors, but the locks failed. The dealer diagnosed that the latch malfunctioned. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000. The VIN was unavailable.

- Tulsa, OK, USA

problem #38

Apr 032017

Edge

  • 49,000 miles
The contact owns a 2011 Ford Edge. The contact stated that while driving at any speed, the driver side door remained open and the door ajar warning light illuminated. The failure was not diagnosed. The manufacturer was made aware of the failure and stated that the failure was covered by the warranty. The failure was not remedied. The failure mileage was approximately 49,000. The VIN was not provided.

- West Mount, NJ, USA

problem #37

Apr 042017

Edge

  • 121,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the door ajar sensor was illuminated. The vehicle was taken to the dealer where it was diagnosed that the rear driver side door latch failed and needed to be replaced. The manufacturer advised the contact to file a complaint with NHTSA. The failure mileage was approximately 121,000.

- Grant, OK, USA

problem #36

Jan 042017

Edge 6-cyl

  • Automatic transmission
  • 77,100 miles
The contact owns a 2011 Ford Edge. The contact stated that the driver's door ajar warning indicator illuminated. The contact stated that the failure was intermittent, but eventually evolved to a consistent failure. The vehicle was taken to the dealer where it was diagnosed that the door latch was defective and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 77,100. The consumer requested a non-takata replacement for the airbag recall. Updated 08/10/2017

- Farmington, MI, USA

problem #35

Aug 162014

Edge

  • 130,000 miles
The contact owns a 2011 Ford Edge. While driving various speeds, the driver's door ajar warning indicator illuminated. As a result, all the doors failed to automatically lock. The vehicle was taken to the dealer where it was diagnosed that the front driver's door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 16V643000 (latches/locks/linkages). The failure mileage was 130,000.

- San Antonio, TX, USA

problem #34

Oct 152015

Edge

  • miles
The contact owns a 2011 Ford Edge. The contact stated that the driver's side door failed to latch correctly and the door ajar warning indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the door latch sensor was malfunctioning and needed replacement. The vehicle was repaired, but the issue persisted. The vehicle was taken back and forth to the dealer several times. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Jacksonville, FL, USA

problem #33

Jul 252016

Edge

  • 65,000 miles
The contact owns a 2011 Ford Edge. When parking and exiting the vehicle, the dome light and door ajar warning indicator remained illuminated and would only go off when the vehicle was shifted into drive. The dealer diagnosed that the door latch needed to be replaced, but was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000.

- Burlington, WI, USA

problem #32

Oct 122016

Edge

  • 65,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the door ajar warning indicator remained illuminated even with all the doors closed. In addition, the door did not remain locked after being locked using the key fob. The contact also experienced excessive battery drain due to the failure. The contact had poor visibility due to the warning indicator being illuminated until the vehicle was operated between 25-30 mph. The vehicle was taken to the dealer where it was diagnosed that the latch assembly was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.

- Asheville, NC, USA

problem #31

Dec 022016

Edge

  • 104,500 miles
The contact owns a 2011 Ford Edge. The contact stated that the door latch on the front drivers side failed to lock properly. The vehicle was taken to a dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer had been notified of the failure. The failure mileage was 104,500.

- Centreville, MD, USA

problem #30

Oct 012016

Edge

  • 74,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the driver's side door caused the door ajar indicator to illuminate, although the door was closed. In addition, the interior lighting remained illuminated and the doors would not lock. The vehicle was taken to the dealer where it was diagnosed that the latch assembly was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 74,000.

- Farmington, MN, USA

problem #29

Jan 012016

Edge

  • 136,000 miles
The contact owns a 2011 Ford Edge. The contact noticed that the door ajar warning indicator illuminated intermittently. The vehicle was taken to the dealer where it was diagnosed that the latch on the front driver's door needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired, but the failure recurred. The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 136,000.

- Brownsville, PA, USA

problem #28

Jul 102016

Edge 6-cyl

  • 89,000 miles
The door latch sensor in the drivers door is malfunctioning. Shows a door ajar warning on instrument cluster when door is actually closed tight. This warning indication prevent the doors from locking when driving. Big safety issue! it also causes interior light to stay on, and night time driving with that interior light glare is a safety issue. The dome lights have also stayed on when parked, causing the battery to go dead. This issue first was noticed 7/10/16 and continues intermittently each time the vehicle is driven.

- Holland, MI, USA

problem #27

Apr 012016

Edge

  • 51,000 miles
The contact owns a 2011 Ford Edge. When the vehicle was started, the front driver side door warning indicator remained illuminated. The VIN was not included in NHTSA campaign number: 10V516000 (latches/locks/linkages). Also, while driving various speeds, the vehicle hesitated and a loud sound was heard. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 51,000.

- Prescott Valley, AZ, USA

problem #26

Aug 042014

Edge

  • 36,000 miles
The contact owns a 2011 Ford Edge. While the vehicle was parked, the door ajar warning light illuminated even though all the doors were closed. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the door latches needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 36,000.

- Charlotte, NC, USA

problem #25

Aug 082012

Edge

  • 30,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the door ajar warning light illuminated even though all the doors were closed. As a result, the contact was unable to lock the doors. The interior dome light remained illuminated and caused the battery to drain. In addition, the contact stated that the brake pedal was depressed, but failed to function. The contact had to pump the brake pedal in order to stop the vehicle. The dealer diagnosed that the brake booster needed to be replaced. The vehicle was repaired per a voluntary recall by the manufacturer; however, the failure recurred. The dealer diagnosed that the door latch and sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was 30,000.

- San Leandro, CA, USA

problem #24

Jul 292016

Edge

  • 70,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the warning light for the driver's door was illuminated, which indicated that the door was not locked despite the locks being activated. The interior lighting also remained illuminated due to the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.

- Chardon, OH, USA

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