Vehicle is owned by my parents. I am his adult son [XXX] ). My father was driving. He failed to stop in time to avoid impacting the vehicle in front. Based on pictures and in-person inspection, he was traveling at a speed that should have deployed the driver's and front seat passenger's air bags. These did not deploy. The side airbag did deploy. No dashboard warnings indicated a problem with the airbags. No recall was in place. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Schertz, TX, USA

Vehicle is owned by my parents. I am his adult son (62). My father was driving. He failed to stop in time to avoid impacting the vehicle in front. Based on pictures and in-person inspection, he was traveling at a speed that should have deployed the driver's and front seat passenger's air bags. These did not deploy. The side airbag did deploy. No dashboard warnings indicated a problem with the airbags. No recall was in place.

- Schertz, TX, USA

The front passenger door ajar indicator light stays on even when the door is closed. This keeps the interior lights on and drains the battery and the car will not lock. This creates a safety issue when I have my grandchildren in the car and I cannot lock the car. Also, I work around correctional facilities and it is required that we keep our cars locked. This problem is really stressing me out and I feel Ford should be responsible for this issue. Also, my air bag indicator lights stay on continously which is another safety issue. I'm not sure the airbags would deploy if I were in an accident.

- Reidsville, GA, USA

The air bag light keeps coming

- Rapid City, SD, USA

Takata recall no replacement available

- North Richland Hill, TX, USA

When driver side door is shut light stays on and says door is ajar, makes battery run out of juice. Passenger side air bag is off at all times even when passenger is sitting in seat.

- Machesney Park, IL, USA

On October 2016, the driver was westbound on 2 lane route 40 near springfield, Ohio. A medical condition caused the driver to pass out. The auto veered off the road initially traveling approximately 40 miles per hour. It crossed through a yard and hit nose first into a hill. Almost $10,000 worth of damage was caused to the front end of the vehicle. The airbag did not inflate and the driver sustained head and facial injuries due to contact with the steering wheel. The driver also sustained deep brusing to the chest due to the seat belt restraint. We are interested to know why the airbag did not inflate and protect the driver. The head injuries and vision problems continue to restrict the driver form being able to drive again.

- Springfield, OH, USA

Takata air bag

- Benton Harbor, MI, USA

Issue 1: the car continues to say that the door is not closed. I will open and reclose and it still does not clear the read error on the dash. It is the drivers door. I have done research online and this seems to be a common issue. The dome lights stay on until speeds of 12 mph are reached and if backing up it will not turn off. The doors will not lock when inside due to the door ajar. Issue 2: this has been an ongoing issue- the air bag light will come on my car after driving for 20 minutes. This one is concerning to me because no one seems to know why it does it. I have contacted Ford and they say to bring to local dealer. Local dealer tells me it is because I have weight on the passenger seat - this orange light will come on even when I do not have anything on the passenger seat or even when the seat belt on the passenger seat is buckled. I am scared that my airbags do not work when that is lit-- luckily I have not been in an accident yet to find out. But they do not want to figure out the issue without charging me an arm and leg to look into it to diagnose to start.

- Foxboro, WI, USA

Hit on driver front fender at 50 mph and then again on the passerger side at 10 mph. No air bags deployed during the entire process.

- Laredo, TX, USA

I have a 2011 Ford Edge and at 70,000 miles, my door ajar light stays on even though my door is closed. I can't lock my doors while I'm driving which worries me since I have a 5 month old baby. My battery dies because my interior lights stay on due to the door being "ajar". I've also heard that my airbags may not deploy in an accident if my interior lights are on. That's a scary thought! I've been told that the sensor to the latch is just dirty and that it needs to be cleaned off which would cost me $450! then they said that they could just replace it. This is ridiculous! Ford needs to fix this problem! I've always loved Ford, but after owning this vehicle and having this silly issue, I don't think I'll be buying another Ford again!!!

- Colorado Springs, CO, USA

I was rear-ended at a pedestrian crosswalk by a teen texting on his smartphone while driving at the speed of about 40mph. The impact caused me to smash into another car in front of me. I wasn't injured because I braced myself for impact looking up through my mirrors. The airbag light came on as if they airbags were about to deploy on the dash board but they simply didn't deploy. When I was driving home the car started shaking as if the airbags might pop out if I hit a bump in the road. The car is now parked and will remain parked until this issue is fully resolved.. no more Ford cars for me!

- North Hollywood, CA, USA

My son was driving his 2011 Ford Edge down a busy road at night when another driver cut right in front of him. He hit the brakes but the road was wet and the car would not stop. To avoid a front collision with the other driver he turned the steering wheel to the right and that made him lose control of the car. He hit a tree, his car spun all the way across the road hitting the sidewalk and crashing the side passenger door against a street sign. The car is totaled (we believe). The front was destroyed, and the two front wheels smashed. The impact was so strong that the back lights were thrown 30 meters away from the car. Passenger door was stuck and the windshield broken. What concerns me is that the airbags did not deploy. Everybody at the scene of the accident, from the rescuer to the tow company, commented on that fact. My son is fine ( thank god for seatbelts) and nobody was hurt, but if you just see the car it is unbelievable that no airbag deployed. It is not right that after buying a car and worrying about so many things that can go wrong in traffic I have to worry if the airbags are working or not. It is not responsible.

- Miami, FL, USA